A receptionist’s role in representing an organisation is very important as a receptionist gives out the first impression to all visitors and customers.
A receptionist’s role involves answering telephone calls, storing and filing information, greeting and welcoming visitors and making sure the reception area is clean and tidy. When greeting visitors a receptionist needs to always be smiling and looking cheerful as it makes them look more professional and welcoming. Smart appearance is vital when representing an organisation, it is important to always dress smartly, always have smart hair styles, not to wear too much makeup, no facial piercings or tattoos and no inappropriate clothing.
(1.2)
Explain an organisations structure and lines of
A receptionist’s role involves answering telephone calls, storing and filing information, greeting and welcoming visitors and making sure the reception area is clean and tidy. When greeting visitors a receptionist needs to always be smiling and looking cheerful as it makes them look more professional and welcoming. Smart appearance is vital when representing an organisation, it is important to always dress smartly, always have smart hair styles, not to wear too much makeup, no facial piercings or tattoos and no inappropriate clothing.
(1.2)
Explain an organisations structure and lines of