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49 Cards in this Set

  • Front
  • Back
collaboration system
An IT-based set of tools that supports the work of teams by facilitating the sharing and flow of information.
structured collaboration
involves shared participation in business processes, such as work flow, in which knowledge is hard coded as rules.
explicit knowledge
Consists of anything that can be documented, archived, and codified, often with the help of IT.
social networking analysis
A process of mapping a group's contacts (whether personal or professional) to identify who knows whom and who works with whom.
Digital asset management system
Though similar to document management, DAM generally works with binary rather than text files, such as multimedia file types.
work flow management system
facilities the automation and management of business processes and controls the movement of work through the business process.
mobile technology
technology that can travel with its user, but not always real-time.
Wireless technology
gives user live connection.
Unstructured collaboration
includes document exchange, shared whiteboards, discussion forums and email. These functions can improve personal productivity, reducing the time spent searching the information.
Structured collaboration
Shared participation in business processes such as workflow, in which knowledge is hard-coded as rules. This is beneficial in terms of improving automation and the routing of information
Knowledge Management
capturing, classifying, evaluating, retrieving, and sharing info so that it provides context for effective decisions and actions
Content management
tools to manage the creation, storage, editing and publication of info
Workflow management system
Aids in managing the movement of work through the business process
Groupware System
software that supports team interaction and dynamics including:
Calendaring
Scheduling
Videoconferencing
unimate
GE, first robot 1961
Radio frequency identification tags
have the potential to reinvent the supply chain.
The three components of an RFID system
tag, reader, and computer network
geographic information system
is designed to work with information that can be shown
on a map.
Microwave transmitters
commonly used to transmit network signals over great
distances.
seven phases in the SDLC
planning, analysis, design, development, testing, implementation, and maintenance
Maintenance Phase
involves performing changes, corrections, additions, and
upgrades to ensure the system continues to meet the business goals.
waterfall methodology
a sequential, activity-based process in which each
phase in the SDLC is performed sequentially from planning through implementation and
maintenance.
Project management
the application of knowledge, skills, tools, and techniques to
project activities in order to meet or exceed stakeholder needs and expectations from a
project.
three primary variables in any project.
time, cost, scope
Insourcing
common approach using the professional expertise within an
organization to develop and maintain the organization's information technology systems.
offshore outsourcing
using organizations from developing countries to write code
and develop systems.
benefits an
organization can receive from outsourcing
Financial savings, increased technical abilities, and market
telematics
the blending of computers and wireless telecommunications technologies
with the goal of efficiently conveying information over vast networks to improve business
operations
IT infrastructure
the hardware, software, and telecommunications equipment that,
when combined, provide the underlying foundation to support the organization's goals.
digital paper
is any paper that is optimized for any type of digital printing
computer simulation
modeled by means of mathematical equations and different scenarios are run against the
model to determine “what-if” analysis.
trend analysis
the examination of a trend to identify its natures, causes, speed
of development, and potential impacts
four
primary challenges for outsourcing
Contract length, competitive edge, scope definition, and confidentiality.
nearshore outsourcing
contracting an outsourcing arrangement with a
company in a nearby country
planning phase
establishing a high-level plan of the intended
project and determining project goals
process modeling
graphically representing the processes that capture,
manipulate, store, and distribute information between a system and its environment.
regression testing
performed after making a functional improvement or repair to
the system to determine if the change has affected (or impacted) the other functional
aspects of the software.
unit testing
tests each unit of code as soon as the unit is complete to expose
faults in the unit regardless of its interaction with other units.
testing conditions
the detailed steps the system must perform along with the expecting
results of each step
pilot implementation
has only a small group of people use the new system
until it is evident that the new system performs correctly and then adds the remaining
people to the new system
The systems development life cycle
the overall process for developing information
systems from planning and analysis through implementation and maintenance
adaptive maintenance
makes changes to increase system functionality to meet
new business requirements
change management system
includes a collection of procedures to document a
change request and define the steps necessary to consider the change based on the
expected impact of the change
dependency
a logical relationship that exists between the project tasks, or
between a project task and a milestone.
project scope
defines the work that must be completed to deliver a product with the
specified features and functions
project exclusions
products, services, or processes that are not specifically a part
of the project
project deliverables
any measurable, tangible, verifiable outcome, result, or
item that is produced to complete a project or part of a project
project objectives
quantifiable criteria that must be met for the project to be
considered a success
project risk
an uncertain event or condition that, if it occurs, has a positive or negative
effect on a project's objectives