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34 Cards in this Set
- Front
- Back
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If your shirt and apron is not pressed, what will you be asked to do?
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To go home or work in the dish pit.
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Name the items which are required to be in your possession at all times?
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Always have a tray in your hand. In your apron pocket, your computer card, 3 pens, a counterfeit bill detector, a lighter, a wine opener and a black napkin.
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Name all the things you are responsible to remove from the table.
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All plates, condiments, bar glasses, pitchers,high chairs, boosters,tip trays, plastic souffle cups, and beverage menus. Remove ANYTHING the guest is not using.
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If you are to cut lemons, what should you do before cutting?
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Rinse them and cut both ends off. Remove any stickers.
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Which straw goes in a daiquiri glass? In a rocks glass?
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A jumbo straw/a stir straw.
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What is the maximum time a table should wait to be greeted?
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30 seconds.
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What is the maximum time a table should wait for their drinks?
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3 minutes for regular drinks and 4 minutes for bar drinks.
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What is one thing a server should always have in their hand?
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A tray.
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What is the first thing you do when a guest leaves after we are closed?
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Check the front doors, are they locked? If its your last table, cash out.
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How do you refill a beverage that cannot be in a pitcher?
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Bring a new glass and take the old one away. Always try to serve drinks from the right of the guest. Never touch the top half of the glass. Bar drinks except wine get a new bev nap.
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When filling a drink out of a pitcher, where should the glass be?
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Tea and water may be served at the table, coffee must be served from a tray.
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When should you check or correct a guest count on a table?
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Before you ring it in ask kids their age, double check # of adults/children.
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How do you present money to the cashier?
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In descending order all facing one direction.
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Who puts crab crackers on tables and who keeps the sugar caddies full?
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The servers put the crab crackers on the table and fill the sugar caddies on the tables between each seating.
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When are you allowed to check your schedule?
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Before you clock in or after you clock out.
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What items cannot go into the dish room pulper?
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Rib bones, clam shells and oyster shells.
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Do we fry food in peanut oil? If not, which oil do we use?
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Soybean oil or vegetable oil. Never peanut oil.
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How much do servers pay when theyre working?
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Servers do not pay while they work, but they are limited to what items they may eat. Must clock out.
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How much do servers pay when they are not working?
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Half price and everyone else pays full price. No alcohol on discounts.
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Do we serve chocolate milk?
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Yes, get it from the bar.
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How many alcoholic beverages may a person drink?
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Up to three, use judgement. Let manager know before it comes a problem.
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How many captain Georges are there?
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Four, one in myrtle beach, one in Outer banks, NC. One in Williamsburg Va, and VA Beach. Laskin Road.
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What is in Norfolk Special?
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Imitation crab meat, scallops, shrimp, butter and spices. Special is the 2 S's. (Scallop and shrimp- Link that with butter and spices.
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What is in imperial supreme?
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Crabmeat, real and imitation, mayonnaise mustard, green peppers, and spices.
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What is in deviled crab?
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Crabmeat, real and imitation, croutons, mustard and peppers.
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List prices of buffet and happy hour. Children 5-12 and kids 4-0.
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Regular 28.99 Regular early bird 25.99 sunday early bird 23.99. Kids are half price and 4-0 eat free with a beverage.
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Soft drink price?
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2.49
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How many ppl can the restaurant seat?
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850
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What type of dressings do we serve?
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R, BC, Italian, 1000, HM, Catalina, and Caesar.
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What is in oysters rockafeller?
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Oysters, bacon, spinach, and cheese.
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What type of wine do we put on mini clams?
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Chablis, a white wine, and garlic.
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What type of crab legs do we sell?
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Alaskan Snow Crabs.
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How long do you get to ring in a table?
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You get 10 minutes. 20 minutes there is a penalty.
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List the 5 things you must ask/confirm with your table.
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1. Coupons/Gift Certificates
2. The regular price of the buffet. 3.Beverage is extra and costs 2.49 4. Verify guest count/ages of children. 5. Offer cocktails, wine, beer, etc. Inform guests of any drink specials. |
