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7 Cards in this Set

  • Front
  • Back

What are the tollgates of Define?

Project charter


Customer needs and requirements


Process mapping

What are the 3 parts of Project charter?

Business case


Problem statement


Scope statement

Business case

Uses non-quantifiable terms


Describes how the project charter is good for business.


How it impacts key business objectives, and explains why the project is worth doing.


Problem statement

More specific than Business case.


Asks how big is the problem?


How long has this problem existed?


What is the gap between where we are now and where we want to be in the future?


Scope statement asks?

What is the starting point and ending point?


What is in scope?


What is out of scope?

What is, Customer needs and requirements

It identifies who the customer is.

What is Process mapping?

Puts the entire process on a map and includes the,



Inputs


Outputs


Who the Suppliers​ and Customers are.