Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
19 Cards in this Set
- Front
- Back
|
What is the airline code for Virgin America |
VX |
|
|
What does RTM stand for |
Reservation team member |
|
|
COC |
Contract of Carriage |
|
|
What is IROP? |
Interrupted operations |
|
|
What does PCI stand for? |
Payment Card Industry |
|
|
What does OCC stand for? |
Operations Control Center |
|
|
What is the shortcut command to bring up a Journal or add remarks? |
Ctrl + J |
|
|
What is the shortcut command to retrieve/pull up an already created reservation? |
Ctrl + R |
|
|
What is the shortcut CTRL + T used for? |
To refresh trip summary |
|
|
What is the shortcut to save a transaction? |
CTRL + E |
|
|
What shortcut IGNORES/CLEARS the SABRE screen? |
CTRL + I |
|
|
What are 2 types of IROPs? |
- WX (weather) - MX (maintenance) |
|
|
What is the lifecycle of a VCR? |
- OK (not yet begun travel) - CKIN (Guest has check in for travel) - LFTD (3 FULL rotations BACK from the jetway) - USED (Travel has begun, used) |
|
|
What is the ticket stock for Virgin America (VX)? |
984 |
|
|
What is PNR? |
Passenger Named Record; also known as a confirmation code |
|
|
What is another name for an airline? |
Carrier |
|
|
What are PREFERRED SEATS? |
Seats available for purchase in Main Cabin (MC) |
|
|
What is SABRE? |
The reservation system |
|
|
What does IFE stand for? |
In-flight entertainment |
