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81 Cards in this Set
- Front
- Back
What is the Triple Bottom Line? |
Associate, Customer, Profit |
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Put these words in order: Customer, Profit, Associate |
1. Associate
2. Customer 3. Profit |
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Which LinkedIn group will you find the best Lean Six Sigma information? |
Value Stream Consulting (Join, ask questions, post articles) |
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What is Lean Six Sigma? |
A Hybrid of Toyota's Lean Philosophy combined with the data control of Motorola's Six Sigma.
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Two things required for Lean Six Sigma Success? |
Continuous Improvement Respect for People |
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LSS |
Lean Six Sigma |
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CLSS |
Certified Lean Six Sigma |
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BB |
Black Belt |
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MBB |
Master Black Belt |
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Lean started at what company? |
Toyota |
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Six Sigma started at what company? |
Motorola |
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Father of Lean? |
Taiichi Ohno |
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T/F: Time is the shadow of motion. |
True |
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TQM |
Total Quality Management |
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JIT |
Just In Time |
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What is Lean Six Sigma? + + The Three Benefits are: + + + |
+A business strategy to create and sustain value. +It identifies value stream and eliminates waste. The three benefits are: + Increased Quality + Reduced Costs + Shortened Lead Times |
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Key ingredient to success of LSS? |
A "Buy In" throughout the entire company...Everyone participates. |
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Put these in order: Green Belt Black Belt Yellow Belt |
1. Yellow Belt then 2. Green Belt then 3. Black Belt then (bonus) 4. Master Black Belt |
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Lean means working with Less True or False |
FALSE Lean typically leads to more capital investment and higher wages. |
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Define One Piece Flow
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Work flow from station to station with as little inventory as possible. |
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What is Batch and Queue? |
Everyone performs all steps of production. Production is hurry up and wait, leading to increased defects, increased cost and lower quality.
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An area dedicated to a specific work function? |
Station |
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Collection of Stations for a specific work group. |
Cell |
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SOP? |
Standardized Operating Procedure |
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Three ingredients to an SOP? |
What, Standardized Work Sheet, Verb-Noun Where, Motion Chart, Shows location/movement How, Visual Training Guide, Key points, Tips, Techniques |
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Standardization __________ ____ quality and efficiency. |
'builds in' |
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What is VA vs NVA |
Value Added vs Non Value Added |
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Define Value Added: |
Process that changes shape or form of a product, something that the customer is willing to pay for. |
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Define Non Value Added |
Waste, aka Muda |
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What is Cycle Time? |
Available Hours divided by Customer Demand |
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What is used to measure Cycle Time |
Andon Lights/Clocks/Timers |
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Stats are displayed on a ____________ ______. |
Statistical Board |
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FIFO means? |
First In, First Out |
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__________ ____________: from the time the customer places an order until the time the customer receives the product. |
Value Stream |
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______________: Articulates information and material flow in and out of processes to help identify NVAs. |
Mapping, ie. Value Stream Mapping |
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Two forms of Mapping |
Current State Future State |
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The science of designing the workplace environment to fit the user is known as what? |
Ergonomics |
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The four goals of Motion Economy: E_____________ C_____________ R_____________ S_____________ |
Eliminate Combine Reduce Smooth |
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What type of Map shows Process to Process to Process only? |
Process Map |
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When you take a Process Map and expand to represent the entire operation you end up with a V________ S__________ M____ |
Value Stream Map |
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5s 1. 2. 3. 4. 5. |
Sort
Straighten Shine Standardize Sustain |
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5s If you don't use it, you lose it |
Sort |
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5s A place for everything and everything in its place. |
Straighten
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5s Clean, expose abnormalities |
Shine |
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5s Reduce options |
Standardize |
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5s Maintain Essential Processes |
Sustain |
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KANBAN is:
Examples: |
A Tool that signals low level of materials/inventory. Sign, plate, poster, card, anything that acts as a signal. Receipt turning pink. Checkbook reorder form |
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Automation with a human touch is: |
JIDOKA, stops automation when something goes wrong |
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Poke-a-Yoke is: |
Error or Mistake Proofing; Stops the process BEFORE something goes wrong. |
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Leveling out the workload.Avoiding dramatic shifts or swings in production |
HEIJUNKA
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An ANDON measures __________ ________. |
Cycle Time |
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GENCHI GENBUTSU |
(Get your boots on) Personal involvement or Learn by Doing. "Toyota managers should be sufficiently engaged on the factory floor that they have to wash their hands 3 times a day." ~Ohno |
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The place where value is created is known as: (The place where work gets done) |
GEMBA |
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MUDA |
Waste |
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The 7+1 types of MUDA are: |
Transportation Inventory Excess Motion Waiting Over Production Over Processing Defects 8 is UNUSED Employee Creativity |
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Acronym for remembering the 7 types of MUDA |
TIM WOOD |
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Continuous Incremental Improvement is known as |
KAIZEN |
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Define KAIZEN BLITZ |
Rapid Improvement implemented in STEPS v1 to v2 to v3 |
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RIE? |
Rapid Improvement Events |
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Taking Statistics and Applying to the Manufacturing Process is known as ______ __________. |
Six Sigma |
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ATTACK measures what two things: D____________ D________________ |
Defects - Quantity/Amount of Deviation - Variations/Runs |
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DPMO |
Defects Per Million Opportunities |
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The lower the Sigma the lower the Quality. True or False |
TRUE |
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The higher the Sigma the higher the number of Defects True or False |
False |
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6 Sigma means ______ Defects Per Million Opportunities. |
3.4 |
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Lower Sigma means Higher or Lower Quality? |
Lower Sigma means Lower Quality |
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Higher Quality, Lower Defects = ____________ Sigma. |
Higher |
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Histograms represent what two things? |
Control Stability |
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A chart that includes an Upper Spec Limit and a Lower Spec Limit is referred to as a _____________. |
Histogram |
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On a Histogram what word describes when the Data is Between Limits? |
Control |
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On a Histogram what word describes when the data is balanced in the Middle? |
Stable |
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DMAIC |
Define Measure Analyze Improve Control |
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What process is integral to implement DMAIC? |
Gate Review Process or Toll Gate Process. You must present at each step/Gate. |
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DMAIC is used to Improve Existing Processes True or False |
TRUE |
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DMADV applies to New or Existing Processes? |
DMADV = NEW Process Define Measure Analyze Design Verify |
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The 5 parts of SIPOC: |
Supplier Input Process Output Customer |
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Explain SIPOC using our Envelope One Piece Flow example |
(Describe a single process), it helps to begin with the Process and work each way. Supplier for What is the Input What is the Process What is the Output Who is the Customer |
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Fishbone Analysis is also known as R______ C________ A______________. |
Root Cause Analysis |
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The 6 Bones (6Ms) of Fishbone Analysis: |
Management Man Method Machine Measurement Material |
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What does the Head of the Fish represent? |
Output, typically a problem we are wanting to solve. |
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DPMO |
Defects Per Million Opportunities |