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37 Cards in this Set
- Front
- Back
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Communication |
Communication is defined as a process of transferring thoughts, ideas, messages and information from one individual, or group, to another. |
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Three types of communication |
Vocal, visual, verbal
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Verbal communication
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Verbal communication, also referred to as oral communication, involves the actual words we use to speak and includes language and articulation. |
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Vocal communication
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Vocal communication involves qualities such intonation, resonance, rhythm, pitch, volume, inflection, and clarity, all of which can have a direct impact on the receipt of the message. What we say is often less impactful than how we say it! |
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Visual communication
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Visual communication essentially involves body language or what people see. |
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Five elements to a message
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Sender, reciever, message, transmission medium, feedback
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Three types of tranmission medium
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The medium can be electronic, verbal, and non-verbal. |
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Three barriers to communication
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Physical, psycological, space
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Three types of physical barriers
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Noise, distance, distractions
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Four types of psyological barriers
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Personal problems, fear, personality conflicts,
Attitudinal |
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Space barriers |
Intimate, personal, social (18in) (1-4ft) (4-12ft) |
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The ability to focus entirely on what the other person is expressing is |
Active listening
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L.E.A.P.S
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LISTEN EMPATHIZE PARAPHRASE |
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The Homeland Security Act |
November 25, 2002 |
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Seven divisions of DHS
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1. Transportation Security Administration 2. U.S. Customs and Board Protection3. U.S. Citizenship and Immigration Services 4. U.S. Immigration enforcement 5. U.S. Secret Service 6. Federal Emergency Management Agency 7. U.S. Coast Guard |
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Coast Guard transferred from the Department of Transportation |
March 1, 2003
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Petty officer rate official created
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1808
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Petty officers in the Navy acquire their first rate insignia when they begin wearing a sleeve device showing an eagle perched on an anchor. |
1841
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The specialty or rating marks become official, though petty officers used them for several years. |
1866
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The Navy recognizes its three classes of petty officers: First, Second, and Third. |
July 1, 1885.
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Petty officers wear rate insignia of chevrons with the points down under a spread eagle and rating mark. The eagle faces left instead of right as it presently does. |
1886
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The Navy establishes the Chief Petty Officer rate and issues the insignia of three chevrons with an arc and eagle. 1st, 2nd, and 3rd class petty officers begin wearing the present insignia. |
1841
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The Coast Guard comes into existence when Congress combines the Revenue Cutter Service with the U.S. Life Saving Service. |
1915
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During World War I, the rates in the Coast Guard become the same as those in the Navy. |
1917
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Insubordinate Conduct Toward an Officer
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Article 91
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Apprehension |
Article 7 |
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Failure to Obey Order or Regulation
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Article 92
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Statutory Authority |
14 USC 89
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S.E.A.S.I.I. |
SEARCH EXAMINE ARREST SEIZE INSPECT INQUIRE |
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Coast Guard Members Who Do Not Have Statutory Authority |
Non-petty officer enlisted members Auxiliarists Academy Cadets Officer Candidates who are not prior-enlisted CoastGuard petty officers Reservists not on orders |
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Coast Guard military members (active and reserve) and all civilian employees are required to obtain a GTCC if they anticipate traveling more than how many times per year? |
Five times a year
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The standard maximum credit limit for Government Travel and Transportation Charge Cards (GTCCs) |
2,500
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The GTCC Coordinators are authorized to increase credit limits to |
9,999
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If the duration of the PCS travel will exceed __ days, including leave, compensatory absence, proceeds time and TAD in conjunction with the PCS, the card shall not be used. |
15
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GTCC payments must be made in -- |
Full, regardless of reimbursement.
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EMI
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Attend EMI for no more than two hours per day Attend EMI only for the period of time it takes to correct the performance deficiency for which it was assigned…o longerPerform EMI on a day that is not his or her Sabbath. EMI must be supervised by a qualified person |
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Right to remain silent
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Article 31
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