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13 Cards in this Set

  • Front
  • Back

Testing the printer

Print or scan a test page


-built in windows


-not the application


-printer properties/print test page button


Use diagnostic tools


-web based utilities


built into the printer


-Vendor specific


download from vendor

Bad otuput

Streaks and blurs


-inkjet:clean heads


-laser:Check for scratched phtosensitiv drum


Faded printes


-low toner or ink


Ghost images


-laser printer optical drum not cleaning properly


-ghost or shadow from previous drum rotation



Final print

Color prints in wrong print color


-low ink in one cartridge


-everything else works fine


Laser printer output smudges everywhere


-toner not fused to the paper


-should be melted and presseed


-may not be hot


-fuser problem

PAper Jam

CAreful when removing


-dont rip the paper


-dont damage components


Paper not feeding


-check the tray


-pickup rollers


pat of a laser printer maintenance kit


Creased paper


-problem in paper path


-check the paper weight

Network isseus

No connectivity


-powered on


-user intervention required


-wired cabling/wireless settings


Access denied


-security tab


print


managed this printer


manage documents

BAD output

Garbled charcters on paper


-bad printer driver/ wrong model


-incorrect page description language


(PCL or Postscript?)


-bad application


-check with a test page(tell if its app or something else)

OS issues

Unable to install printer


-drivers are important


-user must have proper rights


-check the printer driver


32bit vs 64bit


Backed up printe queue


-print server not working


-print spooler crash


restart the spooler


change recovery options

Error messages

Error codes


-on the printer display


-todays printers have LCD


Low memory errors


-laser printers build the entire page in memory


-complex images and graphics consume more memory

No output

Check the printer


-getting power/display message


-run a test print from the printer


Check the connectivity


-print a test page from computer


-check direct connection


-try across network


-test operating system, network, drivers and spooler


Check other applications


-print from different programs

Laser Printer maintenance kit

Laser printers wear out


-all those moving parts


-heat and pressrue


Standard maintenacne it


-replacemtn feed rolers, new fuser unit


When to perform maintenance


-check the printers page counter


Power down and replace components


-fuser units ar hot


REset the page counter when you are done

Toner vacuum

Laser printers are dirty


-all that toner dust- use a specialized vacuum


Check the recommendations


-water,isopropyl alcohol


-dont use harsh chemicals


Outside -damp cloth


Inside


-wipe dusst away-dont use traditional vacum


-wash off skin with cold water


-clean rollers witih IPA

compressed air

Canned air


-Fluorocarbon gas


-compressed with a liquid


Not a great choce for cleaning printers


-toner is a powder


-paper dust


-take it outside


Consider using a chemical air compressor


-never run out of air

Printer spooler

Manages printing in the backround


-your computer is free


Runs as a windwos serice


-doesn't need user intervention


Isn't always perfect


-crashes


-printing stops


MAy need to restart


-manage recovery options