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22 Cards in this Set
- Front
- Back
- 3rd side (hint)
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coaching
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individuals arfe encouraged to accept resposibility for thier actions, to address any work related problems, and to achieve and to sustain superior performance.
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counseling
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Used to help employees deal with personal problems that may interfere with the acheivement of these goals.
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7 Primary fuctions of HRM
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HR Planning, EO, Staffing, Compensation, labor relations, safety, HRD
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Plan on Equal Stuff Completely Labor Safe
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HRD
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set of systematic and planned activities designed by an organization to provide it's members with the opportunities to learn necessary skills to meet current and future job demands
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HRM
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effective selection and utilization of employees to best achieve the goals and stratagies of the organization, as well as the goals and needs of employees.
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Training
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Systematic effort by an organization to facilitate the learning of job-related knowledge, skills, and abilities.
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Development
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acquisition of knowledge, skills, and abilities that enhance an employee's performace.
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behavior modeling
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LEarning by observing others
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Expectancy Theory
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People will perform behaviors that they perceive will bring valued outcome.
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Equity Theory
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Outcomes are evaluated by comparing them to the outcomes recieved by others.
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Self-fulfilling prophecy
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Expectations of performance can become reality because people strive to behave consistently with their perception of reality.
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Organizational culture
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Set of values, beliefs, norms, and patterns of behavior.
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Norms
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informal rules for appropriate behavior established within work groups.
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Social loafing
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tendency for group member to reduce their effort as the size fo teh group increases.
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2 blocks of teamwork
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Trust & Cohesiveness
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Motivation
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The psychological processes that cause teh arousal, direction, and persistence of voluntary actions that are goal directed.
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law of effect
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behavior that is followed by a pleasurable consequence will occur more frequently.
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Behavior Modifation
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Positive reinforcement, Negative reinforcement,
Extinction, & Punishment |
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Griggs vs Duke Power
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Employers must demonstrate that all criteria used to make an employment decision are valid or job related.
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Brito vs Zia Company
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Appraisal instruments (when used to determine employment standards) shall be related to the work behavior.
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Wade vs Mississippi Coop Extension Services
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methods used to appriase were not conducive towards EO.
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Albermarle Paper Company vs Moody
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Subjective supervisory ranking was used for advancement selection purposes.
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