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10 Cards in this Set
- Front
- Back
- 3rd side (hint)
Top Ten # 1 |
All actions will display overwhelming care and concern for both the guest and each other. |
Actions |
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Top Ten #2 |
Be part of the team. Look your best! |
Team player |
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Top Ten #3 |
Attend and participate in the 5 minute meeting. It's showtime! |
Showtime |
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Top Ten #4 |
Smile and say, "Hi! How are you?" to every guest. |
Smile |
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Top Ten #5 |
Greet guests fast and help them find stuff they will love. |
Greet |
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Top Ten #6 |
Engage our guests... make them feel at home. |
Engage |
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Top Ten #7 |
Impress the guests with your knowledge. |
Knowledge |
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Top Ten #8 |
Do the right thing even when no one is watching and be proud of your effort. |
Effort |
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Top Ten #9 |
Care about everyone's safety and health and ensure proper sanitation at all times. |
Care |
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Top Ten #10 |
Talk to your managers - Before, during and after your shift. |
Managers |