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4 Cards in this Set
- Front
- Back
- 3rd side (hint)
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SBAR |
S-Situation B-Background A-Assessment R-Recommendation |
To provide a framework for communication among members of the healthcare teamD |
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DESC |
D-Describe the specific situation or behavior E-Express your concerns or how the situation makes you feel S-Suggest alternatives and seek agreement C-Consequences in terms of impact on performance goals |
Used in conflict management -Paraphrasing the other person's comments is an important technique that should be done throughout the DESC script -Following discussion of consequences , team members should work towards consensus |
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CUS |
C-Concerned U-Uncormfortable S-Stressed/Safety issue |
Used to "stop the line" if a team member senses or discovers an essential safety breach |
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Call Out & Check Back |
-Sender initiates the critical message -Receiver accepts the message and provides feedback -Sender double-checks to ensure that the message was received |
Used to ensure closed-loop communication and information given by the sender was understood as intended by the receiver |
