Matching (18) Match items in column A to column B

Column a Column b
1.
A.
what causes organizations to change? (external)
2.
B.
force field analysis (Lewin)
3.
C.
unfreezing
4.
D.
refreezing
5.
E.
change agents
6.
F.
benchmarking
7.
G.
process redesign (reengineering)
8.
H.
movement
9.
I.
behavioral process orientation
10.
J.
where should organizational changes occur? ("transformational changes")
11.
K.
leading coalition
12.
L.
interventions
13.
M.
organizational renewal
14.
N.
what causes organizations to change? (internal)
15.
O.
T-groups
16.
P.
organizational learning
17.
Q.
focus groups
18.
R.
organizational development (OD)