Matching (18) Match items in column A to column B

Column a Column b
1.
A.
change agents
2.
B.
benchmarking
3.
C.
movement
4.
D.
refreezing
5.
E.
unfreezing
6.
F.
organizational development (OD)
7.
G.
leading coalition
8.
H.
behavioral process orientation
9.
I.
what causes organizations to change? (external)
10.
J.
focus groups
11.
K.
T-groups
12.
L.
what causes organizations to change? (internal)
13.
M.
organizational learning
14.
N.
organizational renewal
15.
O.
force field analysis (Lewin)
16.
P.
process redesign (reengineering)
17.
Q.
where should organizational changes occur? ("transformational changes")
18.
R.
interventions