Matching (18) Match items in column A to column B

Column a Column b
1.
A.
organizational development (OD)
2.
B.
organizational learning
3.
C.
where should organizational changes occur? ("transformational changes")
4.
D.
organizational renewal
5.
E.
leading coalition
6.
F.
process redesign (reengineering)
7.
G.
benchmarking
8.
H.
unfreezing
9.
I.
movement
10.
J.
refreezing
11.
K.
what causes organizations to change? (internal)
12.
L.
behavioral process orientation
13.
M.
T-groups
14.
N.
force field analysis (Lewin)
15.
O.
change agents
16.
P.
what causes organizations to change? (external)
17.
Q.
interventions
18.
R.
focus groups