Matching (18) Match items in column A to column B

Column a Column b
1.
A.
what causes organizations to change? (external)
2.
B.
change agents
3.
C.
movement
4.
D.
benchmarking
5.
E.
focus groups
6.
F.
unfreezing
7.
G.
T-groups
8.
H.
where should organizational changes occur? ("transformational changes")
9.
I.
process redesign (reengineering)
10.
J.
organizational renewal
11.
K.
organizational development (OD)
12.
L.
behavioral process orientation
13.
M.
what causes organizations to change? (internal)
14.
N.
interventions
15.
O.
refreezing
16.
P.
organizational learning
17.
Q.
leading coalition
18.
R.
force field analysis (Lewin)