Matching (18) Match items in column A to column B

Column a Column b
1.
A.
benchmarking
2.
B.
focus groups
3.
C.
what causes organizations to change? (external)
4.
D.
unfreezing
5.
E.
where should organizational changes occur? ("transformational changes")
6.
F.
behavioral process orientation
7.
G.
T-groups
8.
H.
force field analysis (Lewin)
9.
I.
process redesign (reengineering)
10.
J.
organizational learning
11.
K.
interventions
12.
L.
leading coalition
13.
M.
what causes organizations to change? (internal)
14.
N.
organizational development (OD)
15.
O.
movement
16.
P.
change agents
17.
Q.
organizational renewal
18.
R.
refreezing