Matching (18) Match items in column A to column B

Column a Column b
1.
A.
change agents
2.
B.
refreezing
3.
C.
movement
4.
D.
force field analysis (Lewin)
5.
E.
where should organizational changes occur? ("transformational changes")
6.
F.
unfreezing
7.
G.
interventions
8.
H.
organizational learning
9.
I.
organizational renewal
10.
J.
organizational development (OD)
11.
K.
benchmarking
12.
L.
what causes organizations to change? (external)
13.
M.
focus groups
14.
N.
behavioral process orientation
15.
O.
process redesign (reengineering)
16.
P.
leading coalition
17.
Q.
T-groups
18.
R.
what causes organizations to change? (internal)