Matching (18) Match items in column A to column B

Column a Column b
1.
A.
what causes organizations to change? (internal)
2.
B.
benchmarking
3.
C.
unfreezing
4.
D.
T-groups
5.
E.
process redesign (reengineering)
6.
F.
refreezing
7.
G.
movement
8.
H.
organizational development (OD)
9.
I.
leading coalition
10.
J.
behavioral process orientation
11.
K.
organizational learning
12.
L.
change agents
13.
M.
where should organizational changes occur? ("transformational changes")
14.
N.
what causes organizations to change? (external)
15.
O.
organizational renewal
16.
P.
force field analysis (Lewin)
17.
Q.
interventions
18.
R.
focus groups