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20 Cards in this Set

  • Front
  • Back

CONFLICT

ONE PARTY HAS NEGATIVELY AFFECTED OR IS ABOUT TO NEGATIVELY AFFECT SOMETHING THE FIRST PARTY CARES ABOUT

RESOLVING WORKPLACE CONFLICT

KEEP COMUNICATION OPEN


DONT TAKE THINGS PERSONALLY



TRADITIONAL VIEW

ALL CONFLICT IS HARMFUL

HUMAN RELATIONS VIEW

CONFLICT IS NATURAL

INTERACTIONIST VIEW

CONFLICT IS NECESSARY

FUNCTIONAL CONFLICT

DYSFUNCTIONAL CONFLICT

TASK CONFLICT

CONFLICT OVER CONTENT AND GOALS OF THE WORK

RELATIONSHIP CONFLICT

CONFICT ON INTERPERSONAL RELATIONSHIP

PROCESS CONFLICT

CONFLICT ON HOW WORK GETS DONE

PERCEIVED CONFLICT

FELT CONFLICT

COMPETING

COLLABORATING

COMPROMISING

ACCOMMODATING

AVOIDING

LEVEL OF CONFLICT

CONFLICT MANAGEMENT TECHNIQUES

A

A