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11 Cards in this Set

  • Front
  • Back
Definition: 2 Ways
Planned and organized effort of a company, institution or government to establish mutually beneficial relationships with the public's of other nations
PR practices of another country's companies (Ex. German co.)
Development in Other Nations
Develop more quickly with:
- Multi-party political systems
- Relatively free press
- Considerable private ownership of business
- Large-scale urbanization
- Relatively high per capita income (affect literacy, education)
Co-op in foreign countries: Porter Novelli and Blue Focus in China
International Corporate PR
New Age of Global Marketing
Increase in international trade
30% of US profits from international; Coke 70%
15%-20% of a US company's stock held abroad
Large PR firms: 30%-40% fees outside
Internet: Fueling change, Ex. Hill&Knowlton satellite transmission system
Language and Cultural Differences
Verbal and non-verbal issues
Non-West: high context; West: low context
Ex. Group harmony, loss of face, "Got milk", calzones, thumbs up, Nova
Hofstede's 5 Cultural Dimension
Hofstede's 5 Cultural Dimension
Power distance: tolerance to unequal distribution
Individualism: self vs. group
Masculinity/Femininity: cognitive vs. compassion
Uncertainty avoidance: tolerate ambiguity
Long-term vs. Short-term Orientation: view of future, long or short
Foreign Corporations in the US
Biggest: UK, German, Swiss and Japanese companies
Hold off protectionist moves
Legislation affecting sale of products
Info on social, political, commercial
Expansion of markets
Deal with crisis situation that threatens organization
US Corporations in Other Nations
Key messages in US, local translate and implement
Communicate benefits of global market
Need to communicate benefits of globalization to 3 groups
- Companies themselves: overcome bad image abroad of it
- Work with NGOs: Greenpeace, Oceana, cooperation
- International institutions: Confidence building; World Trade Organization (WTO), International Monetary Fund (IMF)
Public Relations by Governments
Foreign countries engage in PR in US; US Firm hired
Foreign Agents Registration Act of 1938: actions, comp, expenses
Why
- Advance political objectives
- Assess US reaction
- Advance commercial objectives
- Assist in communications in English
- Win understanding and support of issues that undermine interests
- Modify laws and regulations inhibiting activities in US
Public Relations by Governments
Problem areas
Decide whether to represent: Ex. Human rights issues
Persuade country to alter practices
Convince country US press is free; can't control news
Decide whether to represent country associated with other problem country: Ex. Ecuador and Venezuela
American Public Diplomacy
USIA: Flow out of CPI and OWI
Switch functions to Dept. of State in 1999
Distribute American message, Ex. VOA
Recent: Radio Sawa in Middle East; Radio Farda in Iran;
TV: Al Hurra; complete with Al Jazeera
Opportunities in International Work
Growth area
Ex. Corporate protocol offices in companies
Government work: US Foreign Service Officers Exam
Decide early: PR, language, social, political, economic, cultural, live abroad