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8 Cards in this Set
- Front
- Back
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Leadership styles |
authoritarian-make decisions w/o consulting democratic-offers guidance, asks opinions, has the final say lassiez-faire-least productive |
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Self-Appraisal Questions |
1) How effectively do I relate to others? 2) Do I practice excellent time management? 3) What are my values? 4) Is my knowledge level what it should be? 5) Do I share my knowledge with others? 6) Are my customers a priority to me? 7) Am I willing to take risks? 8) Do I establish measurable goals for myself? 9) Do I willingly work towards company goals? 10) Do I play mind games? 11) Do I allow negative thoughts to cloud attitude? 12) Am I likeable? |
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Characteristics of excellent leaders |
show care and respect practice what preach consistency behave professionally demonstrate flexibility make time for others personable give support |
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Praise employees |
in public @ every opportunity provide frequent feedback tell what you like before what you don't like |
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steps for effective goal setting |
write down overall goal to be accomplished identify how goal can be accomplished include a date or time when goal will be complete |
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Examples of job aid |
computer command and software usage recommended phone greetings safety precautions |
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how to show leadership |
1) Congratulate someone for handling a situation well 2) Make suggestions to supervisors of ways to help improve your efficiency. 3) Greet coworkers with a smile 4) Treat ppl how you want to be treated 5) Add your own positive method of showing leadership and encouragement |
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Exceed boss's expectations |
be team player find out what your boss considers to be important be a collaborator not complainer have reasonable exceptions go to work with a great attitude willingly be professional |
