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54 Cards in this Set
- Front
- Back
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Controlled Substance |
A drug that has been deemed by the DEA as having the potential to be abused |
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Controlled Substance Act |
An act passed to reduce drug abuse by identifying substances that have high abuse potential
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U.S. Drug Enforcement Administration (DEA) |
Provides approved means for proper manufacturing, distribution, dispensing, and use of drugs through licensed handlers |
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Scheduled appointments help regulate _____ and increase _________ |
Traffic flow Efficiency |
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Walk-in appointment create |
Decrease efficiency Longer wait times |
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What are the goals of an appointment system |
Maximize production Reduce staff tension Control traffic maintain concern for clients and patients |
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What is the advantage of an appointment system |
Allow practices to be proactive instead of reactive |
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Appointment schedules must allow for some |
Walk-ins |
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Why should the schedule allow for walk-ins |
Emergencies Some conditions cannot wait for several days Available appt times may not be convenient for clt |
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What are the advantages of computer base appointment system |
Remind team members of services that are due or overdue Alerts team members to clt habits Can cut and paste appts when clt need to reschedule |
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What are the factors that influence scheduling |
Number of vets Veterinary technician appt Length of time for appt Type of appt/clt Client education Surgery Dentals |
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What info needs to be entered for appt |
Clt name and phone number Pet's name Reason for visit Specific doc Length of visit |
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What are appt units |
Determine length of time when scheduling system |
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What do clts rate as one of the top factor in customer service |
Timeliness |
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Capital |
The rights (equality) of the owners in a business enterprise
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Central Inventory Location |
A central location within the practice where excess inventory is stored; often a locked location
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Distributor Representative |
A representative of a company that sells products of larger manufacturing companies
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Inventory |
Extra merchandise or supplies that the practice keeps on hand to meet the demands of customers
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Inventory Turns Per Year |
The number of times an item must be reordered within a stated period
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Just-in-time Ordering |
The process of ordering and receiving product just as it is needed, rather than storing excess inventory
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Manufacture Representative |
A representative of a large company that produces products for business
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Markup |
the amount or percentage added to a product or service to cover the cost of the product or service
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Order Book |
A book that provides distributor and manufacturer information as well as the order history for products purchased
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Reorder Point |
The inventory level at which additional product is ordered
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Reorder Quantity |
A set amount of product that is reordered
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Want List |
A list developed of needed inventory items
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Master Problem List |
A list placed in the front of a client record indication all of the diseases, conditions, medications, and vaccinations a patient has had
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Problem-Oriented Medical Record (POMR) |
The medical record format most commonly used by veterinary health care teams
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Purging records |
The act of separating inactive clients from active clients and placing them in another location of the practice that can be easily accessed
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SOAP Medical Records |
An acronym that identifies the most common data entry formats used by veterinary practices (subjective, objective, assessment, and plan) |
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Medical records provide a |
Permanent account of the interactions and services rendered to a client |
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For a record to be legal it must be |
Legible |
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How do you increase the legibility of records |
Computerized medical records Stickers Labels |
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What are the legal document requirements |
Be in ink (blue or black) Do not use correction fluid Cross through the mistake once and initial |
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What are the advantages of paperless systems |
Accessed from any computer |
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What information is in a medical record |
Client/pt info
Previous medical history Vx hx Primary complaint PE Diagnosis Lab results Tx Prognosis Sx reports Est and Consent forms |
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What is POMR |
Problem-oriented medical records |
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What does SOAP stand for |
Subjective Objective Assessment Plan |
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What does a complete record include |
PE findings Differential diagnosis Lab results with interpretation Prognosis Progress notes |
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What are controlled substances |
Drugs that have a high abuse potential |
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When was the controlled substance act passed |
1970 |
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Who enforces the controlled substance act |
DEA |
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What is required by all vets who prescribe, order, or dispense controlled substances |
DEA license |
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How must controlled substances be kept |
In a cabinet with two locks
The cabinet must be irremovable Must be logged |
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How many schedules are there |
1-5(1 has the highest abuse; 5 has the lowest abuse) |
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How many refill can be given for a scheduled 2 controlled substance |
None |
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How many refills can be given for a scheduled 3 & 4 controlled substance |
Up to 5 |
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How long must controlled substance log be kept |
Two years |
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What are the controlled substance filling requirements |
Invoices Assigned bottle numbers Stock supply sheet Running drug log Drug discrepancies Annual (or biannual ) inventory |
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How do you calculate percentage lost |
Discrepancy divided by amount in bottle multiplied by 100 |
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What is a DEA form 106 |
Used to report controlled substance loss of 3% or more |
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Who has to be informed about a discrepancy |
DEA State pharmacy board Local police |
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What is a DEA form 222 |
Used to order schedule 2 drugs |
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What practice logs are required by law |
SDS DEA drug logs |
