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28 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Competitive Product Space
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Company's portfolio along product attributes
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Cost
Variety Resp Time Quality |
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Strategic Positioning
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Those positions the firms wants to occupy in its competitive space
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Comp Space --> Str Pos
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Operational Effectiveness
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Develop processes and policies that support their strategic position better than competition processes and policies do
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>comp
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Corporate Strategy
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Defines businesses in which corporation will participate
Specifies how key resources will be acquired and allocated to each business |
Corp Str
Bus Str Func Str Op Str |
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Business Strategy
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Defines scope of each division
- attributes - market segment |
Corp Str
Bus Str Func Str Op Str |
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Functional Strategy
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Define purpose for Marketing, Operations, and Finance
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F-MOF
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Operation Strategy
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Develops business processes that best enable a firm to produce and deliver products in Business Strategy
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Bus Str
---> Ops Str |
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Strategic Fit
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Consistency between competitive advantage a firm seeks and the process architecture/mgt policies employed to achieve that advantage
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consistency
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Cost Efficiency
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Achieving a desired level of outputs with a minimal level of inputs and resources
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Process is efficient
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Low Cost
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Process is effective
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Supports execution of company's strategy
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Components of a firms strategy
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1. Strategic Position
2. Process Architecture 3. Managerial Policies |
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Market Driven Strategy
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Starts with "Key Competitive Priorities" and then develops processes to support them
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"KCP"
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Process Driven Strategy
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Starts with a given set of process competencies and then identifies a market postion that is best supported by those processes
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1. PCs
2. MP |
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Focused Strategy
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Committing to a limited, congruent set of objs in terms of demand and supply
Serving limited market segment |
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Focused Process
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Products fall within a small region of the competitive product space
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Plant Within a Plant
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Entire facility divided into several miniplants, each with its own specific mission
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Product-Process matrix
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tool for matching processes to products
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Proc Flex
H JS . Batch . Line Flows . Continuous Flow ......................Prod Var L H |
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Trade off
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Decreasing one aspect to increase another
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Operations frontier
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Smallest curve that contains all current industry positions.
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Division of Labor
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Process and org structure where people are specialized by function - dedicated to a specific task
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Functional Specialization
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Process and org structure where people are specialized by function - dedicated to a specific task
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Product Specialization
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Process and org structure where people are specialized by product - dedicated to a specific product line
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Mass production
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Production of goods in quantity
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American System of Manuf
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Use of interchangeable parts
-eliminates need to custom-fit parts during assy |
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Flexible Mass Production
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method of high-volume production that allows difference in products
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Productivity Dilemma
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choose between low productivity, high variety and high productivity, low variety
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Statistical Quality Control
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Mgt approach that relies on sampling of flow units and statistical theory to ensure the quality of the process
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