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82 Cards in this Set
- Front
- Back
A brief Preliminary section that objectively summarizes the salient information of a report
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Abstract
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A few sentences or brief paragraph in the frot matter that gives credit to those who have contributed to the development of the document
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Acknowledgement
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Supporting material after a document that demonstrates specific points or allows readers to review more extensive data that can be included in a report
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Appendix
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Material that follows the body of a document
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Back Matter
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Properly formatted list of sources used to create a report
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Citations and end notes
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Binding or folder that protects and identifies a report or other document
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Cover
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A 250-500 word brief version of the report that focuses on the interests and concerns of executives or management
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Executive Summary
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Any materials that precedes the body of a report. These materials are not paginated as part of the document's body and instead are numbered with small roman numerals
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Front Matter
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Alaphabetized list of words or phrases that are unfimiliar to a document's readers and that must be defined to allow them to understand the document completely
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Glossary
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Alaphabetized list of words or phrases and the page numbers on which they appear. This list helps readers to find specific information quickly.
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Index
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A brief correspondance (it can also be an email message) that announces a report's purpose, highlight important material, and invites meetings or responses. Letters of transmittal go to a document's readers
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Letter or memo of transmittal
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A list of graphics (tables, drawings, photographs, etc) in a document in the order in which they appear, including the page numbers on which they appear
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List of illustration
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A rewrite of someone's words or ideas in your own words but maintaining the approximate length as the original. You have to cite the source
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Paraphrase
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Brief front matter section that highlights the purpose an proper use of a document. This section can include acknowledgements
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Preface
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Someone's exact words in a document. You have to use quotation marks, and you have to cite the source
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Quotation
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In your own words, abbrevating someone else's words or ideas within your document. You have to cite the source
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Summary
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List of all headings and subheadings in a document, in the order in which they appear, including the beginning page number of each section
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Table of contents
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Page that appears immediately after the cover on which appears a document's title, date, author, and other information requested by the client or company
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Title Page
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The material that follows a document.
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Appendix
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Documents that provide data and perhaps recommendations after research done in the field
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Field Reports
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Functional headings describe the purpose of a section- an "introduction" introduces; a "Discussion" discusses etc.
Descrptive headings provide information about the actual content of a section, much like titles of novels provide hints as to the content |
Functional and descriptive headings
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Scientific reports, basically, of what occurred during or after experiments or tests
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Laboratory Reports
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A helpful way to set up information clearly and quickly, especially when material is a simple set of items or has a repetive structire
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Lists (bulleted or numbered)
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Short reports that record what occrured at a meeting. These can be very detailed, including who says what, when, how, and why, or they can be very general
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Minutes and Meeting records
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Short reports in which you explain the progress on a task or tasks. IN these reports you discuss what is done as well as what is left to do; problems are also discussed
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Progress Reports
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A way to save word-processed files so that they can be read by programs other than your own
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rich-text format (.rtf)
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Short reports in which you provide information and recommendations you gathered on a trip
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Trip Reports
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Pictorial way to present and compare numerical data by using bars of different lengths or height
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Bar Graph
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Any two-dimensional image that is not a photograph
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Drawing
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Text or images that appear at the bottom of a page below the bottom margin of the text
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Footer
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In a web page, a frame looks like a bar along the left or top margins (or, less frequently, the bottom margins)- iclude links to helpusers navigate a website and prevent users from leaving the main site
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Frame
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Pictorial way to present and compare numerical data
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Graph
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Text or image that appear at the top of a page, above the text's margin
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Header
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Symbolic image that signifies a message to readers
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Icon
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White space between letters and symbols that can be adjusted in desktop publishing programs
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Kerning
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White space between lines in a document that can be adjusted in desktop publishing
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Leading
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Paper that is 8 1/2 x 14 inches
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Legal Paper
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Paper that is 8 1/2 x 11 inches
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Letter paper
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Pictorial way to present and compare numerical data that uses the x- and y- axes and points to connect the lines
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Line Graph
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Text or image in a web page that connect users to another page using imbedded commands
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Link
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Determing all facets of how a text will appear on the page, including font, margins, and graphical elements
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Page Design
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Graph that uses recognizable images, such as stacked coins, to present data
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Pictograph
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Graph that represents parts of 100 %, with the "pie" representing 100% and each slice representing a smaller percentage
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Pie Chart
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Image captured by a camera- digital or standard
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Photograph
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Rows and columns of data placed together to a point for ease of reading
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Table
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Paper that is 11 x 17 inches
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Tabloid paper
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How a computer program adjusts space between letters and symbols in a line
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Tracking
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Style and design of letters (both upper and lower), punctuation, and special characters
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typography
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Individual page accessed via the web, usually linked to other pages to form a site
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Web page
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Group of linked pages that relate to the same topic and issues and are supported by the same group or organization
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Web Site
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Open (white) areas on a page- helps readers recognize how material is related and breaks up long blocks of text
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White Space
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A sentence structure in which the subject of the sentance does the action. e.g "Jane completed the project"
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Active Voice
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A note that tells readers that some action or possible error may damage equipment, programs, or processes, and tells how to avoid the problem
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Caution
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Method for numbering sections and steps in manuals (or any document). It uses arabic numbers a decimal point and sequential numbers
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Decimal point system
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Direct voice command structure text that tells readers or users how to complete an action or process successfully
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Instructions
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A sentance structure in which the subject of the sentance recieves the action: "The project was completed by Jane"
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Passive Voice
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A sequential review of how a process proceeds, how a piece of equipment works, or how a program functions- often in passive voice
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Process Description
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Sequential list of actions necessary to completing a task or process successfully
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Steps
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Overview of how a task, process, or piece of equipment functions, with focus on the principles behind the design
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Theory of operations
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Usually a list or table of common problems, what causes them, and ways to fix them
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Troubleshooting
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Testing the effectiveness of manuals or other documents by having the clients or proposed audience use them in the field
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Usability Test
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A note that tells readers that an action, process, or piece of equipment can be dangerous to them
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Warning
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Direct address command structure that allows writers to leave out "you" (it's "understood" to be there), as in "close the door"
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"you understood"
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Statements about the professional qualifications of the writer, writing team, or organization- aimed at persuading the reader(s) the the individual/team offering its goods or services has the expertise to do the job
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Credentails
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Clearly articulated standards or measures used to evaluate decisions, purchases, products, and services
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Criteria
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A formal proposal (solicited or unsolicited) submitted to a reader or readers in an organization other than the one to which the writer belongs
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External Proposal
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A bar chart used to display activities occuring within a specific span of time; particularly useful for displaying the beginning and ending dates for concurrent tasks or activities
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Gannt Chart
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A request for existing products or services; spells out the required good or services and priveds guidelines and timelines for submitting bids for contracts
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Information for bid (IFB)
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A proposal (solicited or unsolicited) usually in memo format submitted to a reader or readers within the writers organization urging the purchase of equipment, adoption of a process, or support for a course of action
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Internal Proposal
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A request issued to solicit reponse from coporate suppliers or contractors for specialized products or services; contains a detailde list of an organization's pr agency's needs, evaluates criteria, and the guidelines and timelines to follow in submitting a proposal in response to the request
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Request for Proposal (RFP)
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The position that the writer takes on a topic about which s/he is writing; in feasibilty studies and proposals, the writer usually takes a persuasive stance
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Rhetorical Stance
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Proposals responding to requests (see RFP or IFB) for products, services, or solutions to a problem or oppurtunity
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Solicited Proposals
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The key point, the heart or thesis, of a document, stated clearly and succintly
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Bottom line
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Letters, memos, E-mail, and other short documents that encourage interaction between writer and reader
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Correspondance
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Organizational strategy fro letters, memos, or e-mail in which the bottom line, or central point, of the document appears in the first paragraph
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Direct-plan Document
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Documents that are sent outside a company. Usually letter or email form
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External Correspondance
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Documents that circulate within a company, usually memo or email form
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Internal Correspondance
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Organizational strategy for letters, memos, or Email in which the bottom line, or central point, of the document appears in the middle of the document
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Indirect-Plan Document
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Short, external document, with an inside address or letterhead, date, recipient's address, and usually a salutation at the beginning; ends with a complimentary closing and signature; usually no longer than a page
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Letter
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Short, internal document, with simple headings ("Date, To, From, Subject"), often no longer than a few paragraphs
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Memo
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Traditional job search documents; a _____ _____ introduces you and your interest in the company; a _____ is a one page summary of your qualifications, skills, and achievements
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Cover Letter and Resume
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Strategy in letter and memo writing in which you consider the interest and concerns of the reader in your composition
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"you" attitude
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