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79 Cards in this Set
- Front
- Back
Represent the results expected from pursuing certain strategies. |
Long-term objectives |
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Represent the actions to be taken to accomplish long-term objectives |
Strategies |
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What's the time frame for objectives and strategies to be consistent? |
2 to 5 years |
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It is hard to imagine an organization or an individual being successful without clear __________. |
Objectives |
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_________ are needed at the corporate, divisional, and functional levels of an organization.
They are an important measure of managerial performance |
Long-term objectives |
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What are the two types of objectives especially common in organizations? |
Financial and strategic objectives |
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Include those associated with growth in revenues, growth in earnings, higher dividends, larger profit margins, greater return on investment, higher earnings per share, a rising stock price, improve cash flow, and so on. |
Financial objectives |
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Include things such as a larger market share, quicker on-time delivery than Rivals, shorter designed to Market times then rival, lower costs then rival, higher product quality than Rivals, wider Geographic coverston rivals, achieving technological leadership, consistently getting new or improved product to Market ahead of Rivals, and so on. |
Strategic objectives |
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Should include both annual and long-term performance targets |
Financial and strategic objectives |
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Ignorance is more expensive than |
Education |
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Adheres to the principle "if it ain't broken, don't fix it". The idea is to keep on doing the same thing in the same way because things are going well |
Managing by extrapolation |
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A form of reacting, letting events dictate the what and when of management decisions. Based on the belief that true measure of a really good strategist is the ability to solve problems. |
Managing by crisis |
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Built on the idea that there is no General plan for which way to go and what to do; just do the best you can to accomplish what you think should be done. In short, "Do Your Own Thing, the best way you know how." |
Managing by subjectives |
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Based on the fact that the future is laden with great uncertainty and that if we try and do not succeed, can we hope our second (or third) attempt will succeed. |
Managing by hope |
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Most organizations simultaneously pursue a combination of two or more strategies, but a _____________ can be exceptionally risky if carried too far. |
Combination strategy |
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___________ is much more than a roll of the dice; it is an educated wager based on predictions and hypotheses that are continually tested and redefined by knowledged, research, experience, and learning. |
Strategic planning |
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Hansen and Smith explain. Strategic planning involves |
Choices that risk resources and trade-offs that sacrifice opportunity |
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Adding New, unrelated products or services |
Unrelated diversification |
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Organizations cannot exceed into many things because _________________ get thin and competitors gain advantage. |
Resources and talents |
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Adding new but related products or services |
Related diversification |
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Forward integration and backward integration are sometimes collectively referred to as ____________ |
Vertical integration |
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______________ allow a firm to gain control over distributors and suppliers |
Vertical integration |
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___________ involves gaining ownership or increase control over distributors or retailers |
Forward integration |
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An effective means of implementing forward integration is _____________ |
Franchising |
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___________ is a strategy of seeking ownership or increase control over suppliers. |
Backward integration |
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Can be easily appropriate when a firm's current suppliers are unreliable, too costly, or cannot meet the firm's needs. |
Backward integration |
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Makes sense in industries that have global resources of supply |
De-integration |
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Seeking ownership of or control over a firm's competitors |
Horizontal integration |
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Is arguably the most common growth strategy |
Horizontal integration |
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Market penetration, Market development, and product development are sometimes referred to as _______________ because they require intensive efforts if a firm's competitive position with existing products is to improve. |
Intensive strategies |
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Seeks to increase market share for present products or services in present markets through greater marketing efforts. |
Market penetration |
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Involves introducing present products or Services into new Geographic areas |
Market development |
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Seeks increased sales by improving or modifying present products or services |
product development |
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Is widely used alone and in combination with other strategies |
Market penetration |
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Usually entails large research and development expenditures |
Product development |
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Occurs when an organization regroups and reverse declining sales and profits. Sometimes called a turnaround or reorganizational strategies |
Retrenchment |
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designed to fortify an organizations basic distinctive competence. Strategies work with limited resources and face pressure from shareholders, employees, and the media. |
Retrenchment |
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Can be an effective retrenchment strategy and can allow a firm to avoid major debt obligation and to avoid Union contracts. |
bankruptcy |
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Is a liquidation procedure used only when a corporation sees no hope of being able to operate successfully or to obtain the necessary creditor agreement |
Chapter 7 bankruptcy |
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Applies to municipalities |
Chapter 9 bankruptcy |
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Allows organizations to reorganize and come back after filing a petition for protection |
Chapter 11 bankruptcy |
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Was created by the family farmer bankruptcy Act of 1986. This law provide special relief to family Farmers with Debt equal to or less than 1.5 million. |
Chapter 12 bankruptcy |
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Is a reorganization plan available only to small businesses owned by individuals with unsecured debts of less than 100,000 and secured bebts of less than 350,000. |
Chapter 13 bankruptcy |
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According to Porter, strategies allow organizations to gain competitive Advantage from three different bases: cost leadership, differentiation, and focus. Porter calls of these bases ___________ |
Generic strategies |
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Emphasizes producing standardized products at a low per unit cost for consumers who are price sensitive |
Cost leadership |
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There are two alternatives of cost leadership strategies that can be defined |
Type 1 and Type 2 |
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Is a low-cost strategy that offers products or services to a wide range of customers at the lowest price available on the market |
type 1 |
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It's a best value strategy that offers products or services to a wide range of customers at the best price value of available in the market |
type 2 |
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Both ________________ strategies target a large Market |
type 1 and type 2 |
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Porter's type3 generic strategy is _____________, a strategy aimed at producing products and services considered unique to the industry and directed at consumers who are relatively price insensitive. |
Differentiation |
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Means producing products and services that fulfill the needs of small groups of consumers. |
Focus |
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Two alternative types of focus strategies are _________ and ________. |
Type 4 and type 5 |
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is a low-cost Focus strategy that offers products or services to a small range of customers at the lowest price available on the market |
Type 4 |
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Both _______ and _______ focus strategies target a small market. |
Type 4 and type 5 |
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Is a best-value focus strategy that offers products or services to a small range of customers at the best price-value available on the market. Sometimes called "focused differentiation". |
Type 5 |
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Porter's five strategies implied different _______ arrangements, _________ procedures, and ______ systems. |
Organizational, control, and incentive |
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Hoarder stresses the need for strategists to perform cost-benefit analysis to evaluate _________________ among a firm's existing and potential business units. |
Sharing opportunities |
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_____________ intensive competitive Advantage by lowering costs for increasing differentiation. |
Sharing activities and resources enhances |
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Companies employing a _______ or ________ cost leadership strategy must achieve their competitive advantage in ways that are difficult for competitors to copy or match. |
Low-cost (Type 1) or best-value (Type 2) |
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A primary reason for pursuing _______, _______, and ________ integration strategies is to gain low-cost or best value cost leadership benefits. But cost leadership generally must be pursued in conjunction with differentiation. |
Forward, backward, and horizontal |
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A risk of pursuing cost leadership is that competitors may _____________ , thus driving over industry profits down. |
Imitate the strategy |
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________ does not guarantee competitive Advantage, especially if standard products sufficiently Meet customer needs or a rapid imitation by competitors is possible. |
Differentiation |
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A successful _________________ allows a firm to charge a higher price for its products and to gain Customer Loyalty because consumers may become strongly attached to the differentiation factors. |
Differentiation strategy |
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A risk of pursuing a differentiation strategy is that the unique product may not be _______________ enough by customers to justify the higher price. |
Valued highly |
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The most effective differentiation bases are those that are _____________ for rivals to duplicate. |
Hard or expensive |
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Strategies such as __________ and _________ offer substantial focusing advantages. |
Market penetration and Market development |
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Desired milestones an organization needs to achieve to ensure successful strategy implementation. |
annual objectives |
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Clearly ________________ objectives are critical to success in all types of sizes of firms. Annual objectives are often stated in terms of profitability, growth, and market share by business segments, geographic area, customer group, and product. |
stated and communicated |
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Specific guidelines, methods, procedures, rules, forms, and administrative practices established to support and encourage work towards stated goals. |
Policies |
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Can be defined as a disagreement between two or more parties on one or more issues |
Conflict |
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___________ are necessary because no firm has sufficient resources to pursue all strategies that would benefit the firm |
Trade-offs |
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Is conflict always bad? |
Conflict is not always bad. An absence of conflict can signal indifference and apathy. |
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Can serve to energize opposing groups into action and may help managers identify problems. |
Conflict |
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What are the three approaches for managing and resolving conflict? |
Avoidance
Defusion
Confrontation |
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Ignoring the problem in hopes that the conflict will resolve itself or physically separate the conflicting individuals |
Avoidance |
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Playing down differences between conflicting parties while accentuating similarities and common interests, compromising so that there is neither a clear winner nor loser, resorting to majority rule, appealing to a higher authority, or redesigning present positions. |
Defusion |
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Exemplified by exchanging members of conflicting parties so that each can gain an appreciation of the others point of you were holding a meeting at which conflicting parties present their views and work through their differences |
Confrontation |
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____________ should be consistent across hierarchical levels and form a network of support of aims. |
Objectives |
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Annual objectives should be supported by |
Clearly stated policies |