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84 Cards in this Set

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  • Back
The 4 P's of an optimal clinical education
Purpose
Place
Person
Planning
Specific goals of early fieldwork and clinical rotations
-development of interpersonal skills
-compare theoretical knowledge to real-life situations
-constructive use of feedback
-become familiar with the role of OT/PT
-engaging in professional activities to become more familiar with the scope of practice and issues affecting OT/PT
Elements of an appropriate clinical rotation
for early student
-opportunity to practice non-complex patient care
-atmosphere receptive to students
-staff interested in teaching students
-sufficient and timely feedback
-time to accomplish meaningful objectives
-student encouraged to self-reflect
Expected outcomes of early clinical rotation
-adequate knowledge of core principles and values
-demonstrate ability to work in a team
-well defined professional identity
-experience with closely supervised exam/assessment/tx
Specific goals of later fieldwork/rotations
-decision-making consistently applies core principles/values
-demonstrate ability to fill all roles on a team
-emerging skills as a practitioner who incorporates legal, ethical and practice act guidelines
-minimal supervision needed for client management
Elements of appropriate clinical rotation for experienced student
-increasing participation for entry-level practice
-development of professional skill expertise
-clinical reasoning/problem solving
-time management
-rudimentary personnel supervision
-ability to apply theory to practice
Expected outcomes of late clinical rotation
-entry level competency with complex patients
-professional interaction with clinical and support staff
-participate in educational experiences other than direct care (planning, rounds..)
-adhere to legal and ethical requirements in supervision and delegation experiences
-self-initiate opportunities to explore own interests
-able to think through a situation and justify decisions
-adequate skills with electronic documentation
-assume increasing level of authority
Stages of Learning Vector Model
1. exposure-student is novice, dependent on supervisor
2. acquisition- student can participate in planning/evaluating
3. Integration- student takes responsibility for planning, implementing, evaluating learning experience
3 types of behavior students need to display (creating learning objectives)
cognitive
affective
psychomotor
Order of cognitive expectations for students
knowledge> comprehension> Application> Analysis> Synthesis> Evaluation
General guidelines for creating learning objectives
1. student centered
2. outcome-oriented vs process-oriented
3. outcome-oriented vs just stating material to be covered
4. describes one outcome only
5. specific vs general
6. observable and measurable
How many students can one therapist supervise?
There is no ratio in OK
Who can supervise OTA students?
OTA students may be supervised by COTA who is working under a licensed OT
Who can supervise OT students?
Fieldwork I- no restrictions, can be a properly supervised COTA
Fieldwork II- direct, on site supervision by OK licensed OT
Billing for student services. Medicare A vs Medicare B
Medicare A (SNF) allows therapy student services to be counted toward minutes if done under "line of sight" supervision.
Medicare B does not allow billing of student therapy.
3 stages of supervisory relationship
-evaluation-feedback stage (CI=teacher)
-transitional stage (CI=colleague/peer)
-self-supervision stage (CI=consultant)
2 ends of the spectrum for how CI/FWE behave toward students
1. baseline approach- competent or not
2. mentoring approach- continual growth and only a piece of it happens at a particular facility
Baseline Approach
looks for what students can/cannot do
expectations are clear to student
emphasizes: problem identification, notification to student and school, establish expectations for improvement to complete rotation
Problems with a baseline approach
-passes students who are barely competent
-possible to fail with single area deficits
-growth toward competence is not valued
Mentoring Approach
Sometimes the student doesn't know exactly what the problem is.
Supervisor takes responsibility for: teaching, emotional support, assessment and feedback
Emphasizes: self-identification of areas of deficit, CI and student assessment of progress
Problems with mentoring approach
-short rotations make it difficult
-busy clinical setting with heavy caseloads
-student may confuse role of mentor with advocate
Giving feedback with the baseline approach
1. formal review at midterm and final
2. feedback provided only at student request or if error is observed
3. may have limited chances to improve in an area
4. concrete scoring
Giving feedback with the mentoring approach
1. close working relationship makes internal/external feedback frequent and easy
2. ongoing b/c mentor constantly describes
3. provides a framework against which student can build on what he already knows
Feedback vs Criticism
criticism: backward looking, focused on person and emotive. Given only in crisis when things go wrong
Feedback: forward looking, focused on the work and delivered in a calm manner. Given regularly for good and bad actions
Tips for giving feedback
1. be prompt
2. contain encouragement (but honesty)
3. provide in terms of previously outlined goals
4. clearly link to level of accomplishment
5. focus on one aspect of performance at a time
6. focus on achievement
7. be specific
8. foster independence
Guidelines for delivering feedback
1. tell student exactly what was well done
2. explain why the behavior was good and how it helped the patient
3. pause and allow student to reflect
4. encourage repeat performance based on Skinner's theory that reward motivates
Areas for potential bias from CI to student
-anecdotal comments
-frequency/closeness of supervision
-previous experience with similar student
-'fit' with existing staff
-student who differs from DPT/MOT norms due to appearance, age
-multiple students implies one will be the 'worst'
"Summary of student supervision and delegation lecture"
IMPORTANT POINTS
-state laws influence supervision decisions
-clinical learning depends on input and influences from student, supervisor, and community
-expectations are established early and jointly
-feedback based on knowledge of performance and results is essential for learning
-feedback should be constructive, timely, consistent, specific and followed up on
-feedback is a skill that improves with practice
Ways to prepare for giving written feedback
1. be aware of sensitive areas
2. use a positive approach
3. work from the individual's strengths
4. conveying clear messages and limits
5. focus on the behavior, not the person
6. focus on the professional requirements not being met
7. establish mutually acceptable goals
8. have a third party present when needed
9. practice and rehearse
General principle for preparing anecdotal student comments
Standardizing as much as possible the observation areas used for evaluation will make the discussion more objective
What is libel?
a false or malicious publication that exposes a person to public hatred, contempt, or ridicule, or injures their occupation
Protecting yourself from libel
information must be true and:
written with good motives
written with justifiable ends
written as privileged information as part of one's official duties
Dealing with competent but unmotivated students
focus on generic abilities in your evaluation process
1. commitment to learning
2. interpersonal skills
3. communication skills
4. effective use of time and resources
5. use of constructive feedback
6. problem solving
7. professionalism
8. responsibility
9. critical thinking
10. stress management
Learning Contracts
(Early Warning Systems)
1. identify problems
2. define means to resolve problems
3. define performance criteria expectations
4. define timelines for improvement
Possible outcomes for using learning contracts
-performance improves
-student denies problems
-student tries to improve and fails
Questions you need to ask yourself BEFORE dismissing a student
*school should be involved at this point
-why did the student fail the clinical experience?
-how was the student's performance documented? Does the documentation support the decision?
-was the student aware of his or her poor performance?
-was the student provided early notification regarding performance and given a chance to correct it?
Will the court overturn academic decisions?
Not usually. believe that the professionals know what is best in that practice
Disciplinary dismissal vs academic dismissal
Academic- skill or knowledge based performance problems
determination of facts-cognitive assessment
due process-informal hearing
student has burden of proof
disciplinary- behavior based performance problems
determination of facts-violation of rules
due process-formal hearing
burden of proof-institution has burden of proof
Libel vs Slander
libel is written defamation
slander is spoken defamation
Must a student disclose if they have a disability
NO. But should consider:
-disability accommodations
-disability is a fact and not a judgement of value
-student who needs accommodations may not be successful without them
-cannot usually request accommodations once they have started FW
Is the clinic required to provide reasonable accommodation for a student with a disability?
no. only for an employee, not for a student
Considerations when receiving feedback from students
-maintain unconditional positive regard and insist on civil behavior
-stay focused on behavior and not the person
-develop ways to work collegially even if you are very different people
-keep an open mind for explanations/motivations that may not seem fair or rational
Simple steps that can make supervision rewarding for both sides
allow students time to obtain info and create their own solutions
confirm learning via feedback and QA
provide hands on experience appropriate to students' knowledge, skills and comfort
encourage thinking
respect students and value their input
demonstrate professional behavior by using EBP
Important things to remember when working with students
-student is a novice and not an expert
-students will make mistakes. Mistakes are good learning experiences
-Careful documentation of student performance is critical
-clinical experience is where they can practice safely
Pedagogy approach
therapist is the expert and always knows what's best
Andragogy approach
Malcolm Knowles
adult learners are different than children
self-directed learning
adults do not learn by external pressure, need to have internal buy-in
Knowles' specific principles of Androgogy
(know example of each category for test)
1. Need to know- seek education when needed for practical reasons, goals or personal gain
2. Indep learner- want educational design that treats the learner as independent and self-directed co-participant of the educational experience
3. Life experience- want non-academic accomplishments and knowledge valued
4. Task centered and practical- seed education to meeting job-related needs
5. Internally motivated- internal rewards and not grades, parental approval, or therapist approval
Who qualifies as an adult learner?
any person bringing a past that is rich in experiences into the present learning situation (not always an adult)
What is criterial reflecion?
used by adult learners
3 interrelated processes
-adults question and then reframe an assumption that up to that point has been accepted as commonsense
-adults take alternative perspectives on previously taken for granted ideas
-adults come to recognize how culture induces and unconscious acceptance of dependent roles/relationships
What is experiential learning?
used by adult learners
-willingness to change how we experience and interpret things that happen to us and to the world around us changes according to the language, analysis, and vantage point we use
-quantity or length of experience is not necessarily connected to its richness or intensity
Tips for respectful engagement of adult learners
-start with questions about learner's values
-enhance immediate application of material by basing examples on patient's concerns
-pose alternative, thought provoking questions and scenarios to encourage critical thinking and buy-in
Adult learning must incorporate...
-an activity that has meaning for the learner
-the learner's culture and expectations
-the environment where learning is applied
-past experiences that will affect learning
-shared ownership of the problem as a sign of respect
Ways to facilitate a student's movement toward more self-directed and responsible learning
-lead the student toward inquiry before supplying them with too many facts
-regular constructive and specific feedback
-review goals and acknowledge goal completion
-encourage use of resources
Differences between teaching facts and teaching psychomotor skills
-facts require mental connection to real life tasks; psychomotor skills require physical and mental practice PLUS mental connection
-facts require therapist to have expert knowledge; psychomotor skills require therapist to have basic competence in task
-facts are taught identically to patient and caregiver; psychomotor skills are different for patient and caregiver
Process model of education-based intervention
Phase 1: Pre-assessment
Phase 2: Assessment and planning
Phase 3: Implementation
Phase 4: Outcome Assessment
Elements that influence patient learning
literacy/functional health literacy
preferred learning style of patient
stage of learning for the patient
Are PT/OTs required to provide a translator for non-English speaking patients?
yes, according to JCAHO
Impact of health illiteracy
-ask fewer questions
-less compliance with interventions
-incorrect compliance with instructions
Impact of informed consent on patients who lack health care literacy
-tx options may not be fully understood, so some patients may not request treatments that best meet their needs
-informed consent documents may be too complex so patients may not really make informed decisions about accepting or rejecting interventions
How to identify a patient with functional and health literacy issues
1. identify highest grade completed in school
2. watch for poor compliance with treatments and appointments
3. patient observes and mimicking others even if their program is not identical
4. does not know the names of regularly used medications
5. makes excuses for not reading
6. brings someone who can read to appointments
7. vocalization or sub-vocalization when reading
8. confusion or frustration when reading
9. take words and illustrations literally
10. fatigue quickly when completing multiple forms
Steps for managing literacy issues in patient care
1. prescreen patients (REALM, STOFHLA)
2. assess grade level readability of materials (Fry, Computer Assessment, SAM)
3. take a big picture look at patient education materials (SAM)
4. layout decisions related to design, format, and wording choices
Fry Formula
manually calculated
results only show a potential problem
count number of syllables/sentences in passage
Def Cultural competence
'a set of cultural behaviors and attitudes integrated into the practice methods of a system, agency, or its professionals, that enables them to work effectively in cross cultural situations'
Def Aculturation
adopting the behavior patterns of the dominant culture; the process of assimilating new ideas into an existing cognitive structure. Process of replacing one's first culture with a second culture
cultural differences, including culture of poverty, lead to these behaviors
-failure to recognize symptoms of disease and illness
-delay in seeking care due to cost or mistrust
-may not comprehend what is prescribed as effective services
Def of Cultural Competence in Action
having the capacity to work effectively and interact with people from cultures different than our own
Campinha-Bacote Model
model of cultural competence
views cultural awareness, knowledge, skills, encounters, and desires as 5 constructs of cultural competence
*no one will ever become completely 'culturally competent'
def cultural desire
the beginning of cultural knowledge. Motivation of the therapist to want to start the process of becoming culturally aware, knowledgeable, skillful and seeing cultural encounters
requirements for cultural competence
1.cultural awareness: process of conducting a self-exam of one's own biases and in-depth exploration of one's own culture
2. Cultural knowledge: being familiar with selected cultural characteristics, values, and behaviors of another group
3. Cultural Skill: accepting and appreciating differences between cultures without assigning judgement
4. Cultural encounter: OT/PT's willingness to directly engage in face to face cultural interactions to prevent possible stereotyping
ETHNIC interview strategy
(be able to work through for exam-practice week 6 slides)
Explanation-why do you think you have symptoms
Treatments-what have you tried(home remedy)
Healers- alternative or folk healers
Negotiate-mutually acceptable options
Intervention- may include alternative tx
Collaboration- family, community, healers
LEARN strategy for goal setting
(be able to write out/work through for exam-practice week 6 slides)
Listen with empathy for pt perception of problem
Explain your perception of problem
Acknowledge/discuss similarities and differences in perceptions
Recommend treatment but consider pt suggestions
Negotiate agreement
Health Belief Model (1950s)
states that health-related behavior (good or bad) is volitional, so interventions are targeted to either change a patient's cognitions (beliefs) or motivate the patient to follow through with any good beliefs that already exist
According to Health Belief Model, these three elements explain whether you will follow a recommended action to change a behavior
1. are you ready to take action
2. is the likely outcome worth the investment
3. is there a cue(trigger) that makes you want to change
Prochaska's stages of change model
originally developed to address addiction behavior, but applies to behavioral changes requiring high involvement by the patient
5 stages:
-pre-contemplation
-contemplation
-preparation
-action
-maintenance
Pre-contemplation stage
client is not thinking seriously about changing behavior and does not seek intervention
Contemplation stage
client is seriously thinking about pros/cons of changing behavior within the next 6 mos
Preparation stage
client is ready to make the change. Focus on brainstorming to remove any barriers that prevent the change in behavior
Action stage
patient takes steps to change behavior and model new behavior. takes 30 days-6 mos for new behavior to become ingrained.
*this is the riskiest stage for regressing
Maintenance stage
after 6 successful months. patient models new behavior without conscious thought.
Prochaska model vs HBM
prochaska helps therapist identify which stage of change pt is in so we can design interactions for that stage
ADHERE approach- encourages patient to have adherence mindset
Acknowledge need for tx with the pt
Discuss potential tx strategy options and consequences of non treatment
Handle any concerns pt may have
Evaluate functional health literacy
Review key points of plan
Empower by eliciting pt commitment
FRAMES
helps get pt back on track. eliminate authoritative words. give pt the power
Feedback
Responsibility lies with pt
Advice giving
Menu of change options
Empathetic style
Self-efficacy is enhanced
ABC approach of behavioral modification
Antecedents- what led up to behavior
Behavior-what was not acceptable
Consequences-motivation requires pt involvement
Benefits of electronic technology in patient education
-methods constantly being updated and match preferences of a technologically savvy patient
-incorporates visual/auditory input to allow learning on multiple levels
-provides immediate and convenient access to information, education, and performance monitoring tools