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61 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)
all the activities that maintain a benificial relationship between an organization and its various publics
public relations
broad term (half the test)
refers to a wide scope; can be internal or external
publics
groups inside the clients organization
internal publics
employees, stockholders, members
groups outside the cliets organization
external publics
communtiy, media, customers
1st publicity agency to establish press agentry as a business enterprise
Boston Publicity Bureau
people who work to generate publicity for a client
Press Agents
a PR technique that uses dramatic and impressive means to generate publicity
Hype
-father of modern PR industry
-against corperate secracy
-encouraged business not to supress news
-stressed business to align themselves with public
Ivy Lee
produced documentaries and feature films about the army and US cause
Office of War Information
took over VOA & governments international PR efforts, including films & printed materials to be distributed at American embassies overseas
US Information Agency
formally the Office of War Information
american lifestyle magazine geared towards Iraqi Elites in order to build bridges of communication between Arabs and Americans
"Hi"
produced in Arab language news and entertainment cable TV network
"The Free One"
Alhurra
-formed to promote professional standards
-obtain positive image
-adopted code of ethics
PR Society of America
a video conference that allows a business excecutive to be interviewed by dozens of reporters in different parts of the country
teleconference
1 of the 3 primary PR activities:
-finding answers to the clients questions
-define problems, indentify publics, test concepts, monitor progress, evaluate effectiveness
Research
1 of the 3 primary PR activities:
-giving the client advice
-advise management, suggest policies, and train personnel
Counseling
1 of the 3 primary PR activities:
-getting the clients message out
-the creation & distribution of messages designed to meet goals and objectives
Communication
gaining the good will of the public thru favorable publicity
PR's largest preoccupation
a PR strategy used to get desired info about the client into the news and keep undesirable info out
news management
and action designed to create a human interest story
publicity stunt
the approach or viewpoint that makes info newsworthy
News Hook
the practice of developing and maintaining contact with media gatekeepers
media relations
unathorized disclosure to the press
leaks
leaks in which the source reveals that some action is being considered in order to test the publics feelings
trial balloons
a story granted to just one news outlet that is carefully chosen
exclusives
a PR strategy designed to aid and to maintain a beneficial image with groups on the local, international, or global level
Community Relations
community relations activity in which a company helps society on a large scale
corporate aid
a PR strategy used to repair a companies image
crisis management
a PR strategy that attepts to influence the voting of legislators
lobbying
any paid form of non-personal presentation and promotion of ideas, goos, or services by an identified sponser
advertising
who placed the ad and what the person/group is selling
identified sponsor
ads that are paid for, non-personal, and identified
ethical advertising
attempts to disguise or hide a true sponsor
unethical advertising
-1st printed ads
-often posted on church doors
-today called flyers, leaflets, or handouts
handbills
print ads that are larger than classified ads and include artwork, fancy typefaces to capture readers attention
display ads
illustrated cards with a business message on one side and artwork on the other
trade cards
the idea that ads encouraged people to reverse their lifestyles
diffusion of innovation
the chief means of support for newspapers
advertising
a middle person between advertisers and newspapers
ad broker
agencies who employ professional writers and artists to produce ads
advertising agencies
-exaggeration in advertising claims
-made outragous claims
-outright deception
-products carried misleading claims
puffery
national watchdor created in 1914 in order to control ads
Federal Trade Commission
regulated ads about food, drugs, cosmetics and health care products
Food and Drug Administration
-the industry trade organization
-published code of ethics
American Association of Advertising Agencies
process of breaking up the advertising audience into diverse segments to reach those individuals most likely to purchase a particular product
target marketing
the company that provides the product to be sold
client
organizations built into a corporate culture
in-house agency
specialize in creative services but do not cover technical aspects
boutique agency
supply all advertising and marketing services
full service agency
employee who cooridinates the agencies services for the client
account executive
an area of a full service agency that plans, executes, and interprets research
research department
age, gender, income, occupation, and ethnicity
demographics
hidden dimensions (attitudes, beliefs, values)
psychographics
an area of a full service agency that designs and produces advertisment
creative department
an area of a full service agency that allocates advertising budgets among print, broadcasting, and other media
media department
advertising objective that relates to product sales, name recognition, promotion, and adding values
traditional
advertising objective that go beyong mere selling of a product
non-traditional
designed to affect public opinion or government policy
advocacy ads
designed to rectify inaccurate impression formed by earlier ads
corrective ads
designed to fight an image that is not in the public interest
counter ads
ads on public interest issues presented as a service to the community
public service announcements