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30 Cards in this Set

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A descrpition of the integrated information systems that the organization needs to carry out its business function
Application architecture plan
The separation between the automated part of the system and the manual part of a system
Automation boundary
A technique that seeks to alter the nature of the work done in a business function, with the objective of radically improving performance
Business process reengineering
Support systems that allow employees to communicate with each other and with customers and suppliers
Communication support system
Processes that support marketing, sales and service operations involving direct and indirect customer interaction
Customer relationship management (CRM)
Support systems that allow a user to explore the impact of available options or decisions.
Decision support systems (DSS)
A process in which an organization commits to using an integrated set of software packages for key information systems.
Enterprise Resource Planning (ERP)
Information systems for executives to use for monitoring the competitive environment and for strategic planning
Executive Information Systems (EIS)
Dividing a system into components based on subsystems that in turn are further divided into subsystems
Functional decomposition
A collection of interrelated components that collect, process, store and provide as output the information needed to complete business tasks.
Information system
The plan defining the technology and applications that the information systems function needs to support the organization's strategic plan
Information systems strategic plan
Information systems that take information captured by transaction processing systems and produce reports that management needs for planning and control
Management information systems (MIS)
Support systems that help employees create and share documents, including reports, proposals and memos
Office support systems
A process during which executives try to answer questions about the company such as where the business is now, where they want the business to be, and what they have to do to get there.
Strategic planning
A system that is a part of a larger system
Subsystem
The larger system that contains other systems
Supersystem
A process that seamlessly integrates product development, product acquisition, manufacturing and inventory management
Supply chain management (SCM)
A collection of interrelated components that function together to achieve some outcome.
System
The separation between a system and its environment that inputs and outputs must cross
System boundary
The process of understanding and specifying in detail what the information system should do
Systems analysis
A business professional who uses analysis and design techniques to solve business problems using information technology
Systems analyst
The process of specifying in detail how the many components of the information system should be physically implemented
System design
Strategies for completing specific system development activities
Techniques
A description of the hardware, software, and communications networks required to implement planned information systems
Technology Architecture plan
Software products used to help develop analysis and design specifications and completed systems components
Tools
Information systems that capture and record information about transactions that affect the organization
Transaction Processing Systems (TPS)
What are the various types of systems an analyst might work on?
Database
User Interfaces
Networks
Operating Procedures
Conversion Plans
Program Modules
What types of technology does an analyst need to understand?
Desktop systems
Networked desktop systems that share data
Client server systems
Large scale centralized mainframe systems
Systems using Internet, Intranet and Extranet technology
What does an analyst have to understand about people?
How they think
How they learn
How they react to change
How they communicate
How they work (in a variety of jobs and levels)
What is the key role of a systems analyst in business
Business problem solver