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10 Cards in this Set
- Front
- Back
HOW CAN I BEST HELP THIS MEMBER?
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WHAT BENEFITS CAN I OFFER THAT THEY HAVEN'T HEARD OF?
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HOW CAN I BE SUCCESSFUL WITH OUTBOUND CALLS WITHIN MY NORMAL WORK DAY?
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WHAT OPENING REMARKS WILL PEAK INTERESTS?
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HOW CAN I SHOW GENUINE CONCERN FOR THE MEMBER?
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WHY WOULD THEY WANT TO COME US FROM THEIR BANK?
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HOW DO I BEST HANDLE OBJECTIONS?
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HOW DO I AVOID OBJECTIONS?
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WHAT BENEFITS DO THEY CURRENTLY HAVE THAT I CAN COMMENT ON?
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HOW CAN I ENSURE FURTHER CONTACT?
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