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80 Cards in this Set
- Front
- Back
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Communication
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the process of sending and receiving messages to share meaning
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listening
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the process of receiving, interpreting, evaluating and responding to messages
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listening barriers
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personal attitudes or behaviors that interfere with listening
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external barriers
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situations in the environment that keep listeners from paying attention to the speaker
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feedback
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the receivers responses to a message that lets the speaker know how he or she is doing.
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Sender
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The one who delivers a message.
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Receiver
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the one who gets the message and interprets what it means
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Stage Fright
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nervousness when addressing an audience
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messages
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ideas,feelings,thoughts, and statements sent form one person and received by another
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nonverbal messages
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communication expressed without words; it includes facial expressions, eye contact, posture, and gestures
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facial expressions
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nonverbal messages using all parts of the face and are the most spontaneous form of body language
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gestures
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the type of body language using any part of the arm from shoulders to fingertips; often used to emphasize a point
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eye contact
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the type of body language using the eyes to send messages; eye contact may be used either to get attention or to avoid attention.
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posture
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the way people sit , stand or carry their bodies; posture may communicate emotion, attitude, and physical well being
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perception
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the process of giving meaning to information learned through the five senses
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public speaking
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type of speaking in which one person presents a message to a group of listeners for a specific purpose
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interpersonal communication
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type of communication in which people share meanings in order to build and maintain long lasting important relationships
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critique
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critical evaluation or judgement of a speech made by one or more members of an audience; a critique may be written or ora.
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audience etiquette
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appropriate audience behavior during a presentation or performance
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noise
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anything that interferes with a listeners ability to receive a message
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inflection
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the rising and falling of pitch; inflection adds meaning, color, and rythm to spoken words
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informative speech
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speech that presents or describes information
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informative listening
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type of listening to gain information, direction, or news
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volume
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loudness or softness of a speakers voice
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self-concept
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one's picture of oneself formed from personal beliefs and attitudes
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intrapersonal communication
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comminication with or within yourself; for example, thinking as well as talking aloud to yourself
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rate
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speed at which the speaker talks
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articulation
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the process of starting and stopping consonant sounds clearly; the shaping and molding of sounds into syllables
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diction
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a person's pronunciation of words, choice of words, and manner in which the person expresses himself
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pet peeve
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a favorite gripe or complaint; something that annoys you
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brainstorming
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the creative process of deciding on possible speech topics
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body
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part of a speech that contains all the main points and their supporting details
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introduction
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the beginning of a presentation that gains attention, presents the topic, previews the main points, and connects the speaker to the audience
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conclusion
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the final part of a speech
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delivery
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way in which a speaker uses his voice and body to present a speech
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purpose statement
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sentence that summarizes the main idea or points of a speech
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main points
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central thoughts a speaker wants to express
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supporting details
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information that develops and explains the main points of a speech
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descriptive gesture
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body gesture that gives a visual picture of size, shape, or action
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figurative gesture
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body gesture that suggests an idea or emotion
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demonstration speech
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an informative speech in which the speaker teaches the listeners how to make, do or use something
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topical outline
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method of organizing the main points of a speech by breaking a whole topic into its natural parts
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visual aid
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nonverbal supporting materials
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transitions
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word or phrases that form links between ideas
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chronological order
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presentation of events in the order they happened
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rhetorical question
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a question that is asked with no answer intended
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connected information
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new information that is related information to the audience
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audience goal
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speakers description of what the listeners should be able to do after the speech is completed
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enthusiasm
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energy, pep, pizazz
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audience analysis
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info about the audience that helps the speaker communicate with the members; it includes basic data, beliefs, and attitudes
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audience reaction
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vocal and nonverbal responses from the audience
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positive feedback
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good response to a public speech
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negative feedback
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receivers negative response to the senders message
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neutral feedback
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polite response to the speaker
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mixed feedback
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people in the audience responding in different ways to the speaker
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persuasive speech
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type of speech that tries to influence the attitudes, beliefs, or behavior of an audience
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credibility
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authority or believability
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tone
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speakers attitude toward a subject
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self confidence
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belief that you have the ability to do things and do them well
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prime time
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time between 7 and 10 pm when the best television shows are shown
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mass communication
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one or more people communicating with a large audience
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commercial
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on-the-air advertising of a product or service
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sponsor
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a company that is the advertiser for the same program each week
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faulty reasoning
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incorrect or false reasoning
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bandwagon appeals
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type of faulty reasoning that suggests a person should do something because everyone else is doing it
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half-truths
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type of faulty reasoning that tell only half the story
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glittering generalities
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type of faulty reasoning involving vague statements that are not supported with specific information
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name calling
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type of faulty reasoning that attacks the person rather than the person's ideas by using unpopular names or labels
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unrelated testimonial
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type of faulty reasoning that involves using statements for a person who is not an expert to create positive feelings
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group communication
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type of communication that occurs when people participate in a group for social or work purposes
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group purpose
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a groups reason for existing
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group norms
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ways in which people are expected to act as group members
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group rolls
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personal patterns of communication that characterizes ones place in a group
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moderator
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person who keeps a discussion or ideas about one subject
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discussion
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an exchange of info or ideas about one subject
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evidence
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factual info to back up an opinion
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fact
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statement that can be proved
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opinion
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statement that has not been proved true or false
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tact
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ability to know the right time to say or do something
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pointing
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emphasizing certain words to create an emotional response
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