Speech Test #1

Front 1

goal-oriented activity

Back 1

communication

Front 2

assign message based on who you're communicating with

Back 2

relationship goals

Front 3

how you look, smell, etc.

Back 3

self-presentation goals

Front 4

Types of communication:

Back 4

Intrapersonal, interpersonal, small group, public communication, mediated

Front 5

a type of communication that involves thinking, communication with ourselves?

Back 5

intra-personal

Front 6

a type of communication between people -at least 2

Back 6

interpersonal

Front 7

a type of communication that is about accomplishing a common goal. Ex: workplace, school, friends

Back 7

small group

Front 8

a type of communication that involves 1 to many

Back 8

public communicated

Front 9

a type of communication that includes cell phones, internet, facebook, texting, e-mails

Back 9

mediated

Front 10

involve a social collectivity (a group of people) in which activities are coordinate in order to achieve both individual and collective goals

Back 10

organizations

Front 11

the individual and collective communication practices required to coordinate activities to achieve individual and collective goals

Back 11

organizational communication

Front 12

the situation & environment in which you're communicating

Back 12

context

Front 13

the things we create in order to accomplish our goals

Back 13

messages

Front 14

message has to go through something (verbal, written, mediated)

Back 14

channel

Front 15

can be both physical & psychological (random stuff that gets in the way of your concentration)

Back 15

noise

Front 16

The longer we know something, the less we have to adjust (to beliefs, styles, etc.)

Back 16

a process of adjustment

Front 17

the message we create verbally & nonverbally (body language)

Back 17

a package of messages

Front 18

unclear

Back 18

ambiguous

Front 19

where you designate cause and effect- nag because you drink, drink because you nag.

Back 19

communication is punctuated

Front 20

one cannot not communicate - don't even have to say anything (can still be interpreted as a message)

Back 20

inevitable

Front 21

once you've said something, you can't take it back. you can try to repair it.

Back 21

irreversible

Front 22

You can never step in the same river twice. You have an interaction with someone, you can't repeat that.

Back 22

unrepeatable

Front 23

3 communication models

Back 23

communication as action, as interaction, as transaction (the right one!)

Front 24

What communication model is simultaneously sending and receiving and you cannot separate the person form the message?

Back 24

communication as transaction

Front 25

_____ implies that we have an awareness of the goals we're trying to accomplish & takes a certain amount of skill

Back 25

competence

Front 26

What we say or do matters to people. We create the _____ that create those effects.

Back 26

messages

Front 27

approximate 5-12 people who have a mutual purpose and goal

Back 27

small group

Front 28

types of groups

Back 28

relationship and task

Front 29

what type of group is social and involves needs for inclusion & affection?

Back 29

relationship

Front 30

What type of group is problem solving?

Back 30

task

Front 31

group members arrange themselves physically (usually in chairs) in a circular or semicircular pattern. They share information or solve a problem without any set pattern of who speaks when

Back 31

roundtable

Front 32

group members are "experts" but participate informally and without any set pattern of who speaks when. They are sitting, often side-by-sid, in front of an audience, whose members may interject comments or ask questions.

Back 32

panel

Front 33

each member delivers a prepared presentation much like a public speech. All speeches address different aspects of a single topic.

Back 33

symposium

Front 34

questions from the audience and responses by the speakers

Back 34

forum

Front 35

consists of two parts: a symposium with prepared speeches and a forum, with questions from the audience and responses by the speakers

Back 35

symposium-forum

Front 36

a type of group that is used to generate ideas

Back 36

brainstorming

Front 37

a type of group that is enacted in the classroom setting

Back 37

information sharing or learning

Front 38

a type of real time group

Back 38

chat rooms

Front 39

a group role that focuses on the problem at hand, defining the problem, gathering information & opinions, and studying & suggesting solutions

Back 39

task-oriented roles

Front 40

What type of group role deals with personal issues, conflict, satisfaction with group, and trying to come to consensus? For Ex: Congress

Back 40

Maintenance-oriented roles

Front 41

Maintenance oriented could also be called

Back 41

relationship oriented

Front 42

What type of group role involves blocking, blaming, being overly critical, attempting to be the center of attending, being apathetic and not participating, and constantly joking or diverting the group from its task?

Back 42

self-serving roles

Front 43

when groups let the desire for consensus override careful analysis and reasoned decision-making, a way of avoiding conflict, when groups are too cohesive

Back 43

groupthink

Front 44

4 warning signs of groupthink

Back 44

1. highly cohesive group
2. insulated from the outside world and other views
3. leadership is not impartial
4. no rules, governing methods, or procedures

Front 45

_____ is reached when everyone agrees to support the final decision.

Back 45

consensus

Front 46

In _____, decisions are not reached by voting or averaging, but through discussion and negotiation.

Back 46

consensus

Front 47

Leadership styles:

Back 47

task-oriented, relationship-oriented, autocratic, democratic, laissez-faire

Front 48

a leader that is primarily interested in getting the job finished

Back 48

task-oriented leader

Front 49

a leader that is primarily concerned with developing and maintaining good working relationships

Back 49

relationship-oriented leader

Front 50

a leader that wants to stay in control and make all the decisions for the group. ex: military

Back 50

autocratic leader

Front 51

the military is an example of what type of leadership style?

Back 51

autocratic

Front 52

a leader that shares control of the group, is open to all points of view, and provides overall guidance and direction

Back 52

democratic leader

Front 53

a leader that leaves complete decision making freedom to the group or to individual members, and the leader is a figurehead only, with only minimal involvement

Back 53

laissez-faire leader

Front 54

The problem solving sequence: John Dewey

Back 54

1. Define and analyze problem: be specific
2. Establish criteria for evaluating solutions: practical (feasibility) and value criteria (rightness or wrongness)
3. Identify possible solutions: brainstorming; Sometimes steps 2 and 3 are reversed
4. Evaluate solutions
5. Select best solutions: identify your top rated solution or solutions
6. Test selected solutions: were solutions effective… did they work?
7. Try again or end process.

Front 55

2 kinds of nervousness:

Back 55

speech anxiety, communication apprehension

Front 56

normal nervousness, typical fear of standing up in front of people

Back 56

speech anxiety

Front 57

nervousness or anxiety in public speaking, group communication, interpersonal communication; marked by an inability to do it

Back 57

communication apprehension

Front 58

causes of speech anxiety:

Back 58

negative feedback, fear of failure

Front 59

ways to choose a topic:

Back 59

topic lists, surveys, google, brainstorming, current media

Front 60

When trying to judge the appropriateness of a topic, know the ______, the ______, and ______ considerations.

Back 60

context, audience, cultural

Front 61

A _______ statement lets you know exactly where you're headed.

Back 61

purpose

Front 62

a type of audience member that is forced to be there; is harder to convince/entertain

Back 62

captive

Front 63

an audience that is there because they want to be and are easier to work with

Back 63

voluntary

Front 64

It's the _____ job to make a topic interesting.

Back 64

speaker's

Front 65

Methods of audience research:

Back 65

observations, surveys/interviews, informal polls, questionnaires

Front 66

A method of audience research where you talk to or listen to your audience

Back 66

observations

Front 67

A method of audience research where you find out where the audience stands on a topic

Back 67

surveys or interviews

Front 68

Asking people how many are interested in a topic is an example of an ________

Back 68

informal poll

Front 69

You can use the audience analysis form in the workbook to conduct a _____.

Back 69

questionnaire

Front 70

a source of information that is more effective if the speaker has actually done it or experienced it.

Back 70

personal experiences

Front 71

Whenever you quote, paraphrase, summarize, or otherwise refer to the work of another, you are required to _____.

Back 71

cite its source, meaning where its from and who said it

Front 72

Cite all of your sources ____ during your speech and make sure they're also in your _____.

Back 72

orally, bibliography

Front 73

Citing sources helps establish your _____.

Back 73

credibility

Front 74

using another person's ideas without giving credit

Back 74

plagiarism

Front 75

a pattern for organizing your speech by topic

Back 75

topical

Front 76

a pattern for organizing your speech that involves the problems we run into & how we solve them

Back 76

problem-solution

Front 77

a pattern for organizing your speech that involves year by year, day by day, etc.

Back 77

time

Front 78

any data that reduces uncertainty

Back 78

information

Front 79

What is the goal of informative speaking?

Back 79

to provide the audience with something they both need & want to know

Front 80

How will you know if you're successful with your speech?

Back 80

Audience is paying attention, positive nonverbal actions, they ask questions, applause

Front 81

You can use _____ like what what was used in Martin Luther King Jr's "I Have a Dream" speech?

Back 81

planned repetition

Front 82

What are links to get you from one point to the next?

Back 82

transitions or bridges

Front 83

What is a cue that you give your audience that something is coming later?

Back 83

advance organizers

Front 84

Avoid ______. Don't assume that because you believe something that your audience does too.

Back 84

assumptions

Front 85

a method of speech delivery where you read word for word from a manuscript

Back 85

manuscript

Front 86

a method of speech delivery where you prepare for you speech, use an outline to talk from, but don't know every word you're going to say

Back 86

extemporaneous

Front 87

a method of speech delivery where someone gives you a topic

Back 87

impromptu

Front 88

a method of speech delivery that you shouldn't use because you can't adapt to your audience

Back 88

memorize

Front 89

_____ can be used effectively, gives audience time to think.

Back 89

pauses

Front 90

pronounce vowels and consonants clearly

Back 90

enunciation

Front 91

different types of audience formats

Back 91

speech settings

Front 92

the main idea you want to convey to your audience

Back 92

thesis

Front 93

a person or organization that monitors or sensors the messages that get through to people

Back 93

gatekeepers

Front 94

your classmates are _____ audience members.

Back 94

captive

Front 95

T/F You cannot see the symptoms of speech anxiety when someone else is speaking.

Back 95

False

Front 96

Each person serves simultaneously as speaker and listener; at the same time that you send messages, you also receive messages from your own communications as well as from the reactions of the other person(s).

Back 96

communication as transaction

Front 97

speaker

Back 97

source

Front 98

listener

Back 98

receiver

Front 99

the vehicle or medium through which messages pass; two or three or four may be used simultaneously

Back 99

channel

Front 100

anything that interferes with receiving a message

Back 100

noise

Front 101

the information you provide before sending your primary messages

Back 101

feedforward

Front 102

hear what you say, feel the way you move, see what you write

Back 102

feedback

Front 103

the segmenting of the continuous stream of communication into smaller pieces

Back 103

punctuation

Front 104

disagreement between or among connected individuals who perceive their goals as being incompatible

Back 104

interpersonal conflict

Front 105

what type of conflict centers on objects, events, and persons that are usually external to the parties involved in the conflict?

Back 105

content conflict

Front 106

"I lose, you win" philosophy

Back 106

accomodation

Front 107

i win, you win - you address both your own and the other person's needs

Back 107

collaborating

Front 108

i win and lose, you win and lose, meeting halfway

Back 108

compromise

Front 109

rules or standards identifying which behaviors are considered appropriate

Back 109

group norms