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40 Cards in this Set
- Front
- Back
- 3rd side (hint)
Primary tension
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Social Tension and discomfort in members that stems from interpersonal sorces
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Conflict
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The express struggle that occurs when interdependent parties perceive incompatible goals or scarce resources.
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Problem
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The discrepancy between what should be happening and what actually is happening.
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Distributed leadership
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The concept that group leadership is responsibility of the group as a whole not just a design leader.
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PERT
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Program Evaluation and Review Technique
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Group Climate
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Group emotional and relational atmosphere
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Critical Thinking
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Solving through logic and reasoning
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Question of Value
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What is right good or acceptable
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Traits approach
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Leader has certain approach that distinguish them from followers
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Status
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Importance or power of a member
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Leader
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Member who influences others through communication
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Norm
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Informal rule enforced by peer pressured
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conformity
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Follow group norms
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Anticipatory phase
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Group solicitation phase of initial expectations
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Autocratic leaders
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Leaders who try to dominate and control a group
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Inference
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Make a leap from fact to conclusion
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Group think
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The tendency of some groups not to subject information reasoning, and proposals to through critical analysis
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Assimilation Phase
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Full member integration
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Neutrality
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Demonstrates lack of understanding and concerns indifferent
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Deviate
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A group member that differs in some important way from the rest of the group members
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Substantive conflict
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Conflict resulting from disagreement over ideas information reasoning or evidence
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The speaker committee debated whether one entertaining or educational speaker would be better
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Affective Conflict
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Resulting from personality clashes, like dislikes, and competition of powers.
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Speaker series committee member Lori and Kevin did not like each other and missed no opportunity to disagree or belittle each other
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Procedural Conflict
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Conflict Resulting from disagreement about how to do something
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Members of a group may disagree about whether they should make decisions by consensus of whether majority rule will suffice.
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Inequality conflict
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Conflict about perceived unequal workload or contributions to the group efforts
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Coalitions
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Members who band together to pool their resources and power to try to increase their bargain leverage
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Distributive Approach
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Fixed resources must be distributed among parties to the conflict; thus whenever someone wins, someone else losses.
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Integrative Approach
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The conflict management approach that assumes that solutions can be created to satisfy every party to the conflict
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Conflict management Styles
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Avoidance Accommodation Competition Collaboration Conciliatory Remarks Compromise
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Avoidance
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Ignores conflict
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Accommodation
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One person appeases or gives in to the other
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Competition
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One person attempts to dominate or force the outcome to his advantage
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Collaboration
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The assertive cooperative conflict management style that assumes a solution can be found that fully meets the needs of all parties to a conflict.
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Compromise
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Each party must give up something to get something
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Facework
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Communication strategies used for preserving ones own or others self esteem.
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5 steps P-Mops
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Identify problem
possible solutions Evaluate solutions Decision making Implement |
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Group Polarization
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Groups make more extreme decisions that they would make individually
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Ad Hominem Attack
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Attacks person rather than the argument
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criteria
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Evaluate various options
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False Dilemma
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incorrectly poses as an either or choice
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Faulty Analogy
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stretches an analogy too far and has limited credibility
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