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93 Cards in this Set

  • Front
  • Back
Dyadic Communication
a form of conversation between two people, as in a convo
small group conversation
involves a small number of people who can see and speak directly with one another
mass communication
occurs between a speaker and a large audience of unknown people who usually are not present with the speaker, or who are part of such an immense crowd that there can be little or no interaction between the speaker and listener
public speaking
a speaker delivers a message with a specific purpose to an audience of people who are present during the delivery of the speech
public speaking
a speaker delivers a message with a specific purpose to an audience of people who are present during the delivery of the speech
channel
the medium through which the speaker sends a message (example a phone or letter)
shared meaning
the mutual understanding of a message between speaker and audience
rhetorical situation
includes anything that influences the speaker, the audience, the occasion-and thus, ultimately the speech
ex) in a classroom setting the rhetorical sitch would include the speech assignment, the physical setting, the quality of other speakers presentations, and recent events on campus or in the outside world-helps you remain audience centered
canons of rhetoric
dividing the process of preparing speech into five parts: invention, arrangement, style, memory, delivery
ethnocentrism
the belief that the ways of one's own culture are superior to those of other cultures; opposite of cultural sensitivity
ethos
ethics is derived from this greek word, means character
defamatory
speech that can potentially harm an individual's reputation at work or in the community
first amendment
guarantees freedom of speech-except for special circumstances
dignity
refers to ensuring that listeners feel worthy, honored, or respected as individuals
integrity
signals the speakers incorruptibility-that he or she will avoid compromising the truth for the sake of personal expediency
whole-sale plagiarism
occurs when you simply "cut and paste" material from sources into your speech and represent it as your own
patchwrite plagiarism
copying material into your speech draft from a source and then changing the wording around to make it appear as your own
public domain
anywhere from 1978 to the present a copyright is good for an authors lifetime plus 50 years , after that unless extended the work falls into the public domain- anyone can reproduce it
doctrine of Fair Use
permits the limited use of copyrighted works without permission for the purposes of schlarship, criticism, comment, news reporting, teaching, or research
selective perception
people pay attention selectively to certain messages while ignoring others
defensive listening
people who engage in defensive listening decide either that they won't like what the speaker is going to say or that they know better
pre-preparation anxiety
this early stage can have several negative consequences, from reluctance to begin planning for the speech to becoming so preoccupied with anxiety that you miss vital information necessary to fulfill the speech assignment
socioeconomic status
includes income, occupation, and education-knowing where an audience falls in terms of these key variables can be critical in effectively targeting your message
closed-ended questions
elicit a small range of specific answers supplied by the interviewer
fixer-alternative questions
contain a limited choice of answers such as, yes, no, or sometimes
scale questions
also called attitude scales-measure the respondent's level of agreement or disagreement with specific issues
general speech purpose
answers the question, "why am i speaking on this topic to this particular audience on this occasion?"
specific speech purpose
lays out precisely what you want the audience to get from the speech
ask: "what do u want the audience to learn/do/consider/agree with?"
lay testimony
testimony by non-experts such as eye-witnesses, can reveal compelling firsthand information that may be unavailable to others
propaganda
information represented in such a way as to provoke a desired response. Encourages you to think in a particular way
misinformation
refers to something that is not true (urban legend)
disinformation
the deliberate falsification of information
subject (web) directory
a searchable database of sites, organized by a human editor, into categories such as "reference", "science", or "arts and humanities"
paid placement
some search engines and directories accept fees from companies in exchange for a guaranteed higher ranking within results
paid inclusion
accept fees to include companies in the full index of possible results, without a guarantee of ranking
boolean operators
words placed between the keywords in a search that specify how the keywords are related
ex) AND, OR, NOT,
field searching
"advanced search" goes beyond the basic search commands to narrow results even more
parallel form
state your main points in similar grammatical form and style; helps listeners understand and retain the points
coordinate points
points that are indicated by their parallel allignment
subordinate points
indicated by indentation below the more important points
coordination and subordination
the logical placement of ideas relative to their importance to one another.
cooridinate ideas are given equal weight.
subordinate ideas are given less weight
signposts
conjunctions or phrases:
next, first, we now turn...
restate-forecast form
transitions are often posed in this form, restating the point just covered and previewing the point to be covered next
internal previews
can be used to alert audience members to a shift from one main point to another
internal summary
draws together important ideas before the speaker proceeds to another speech point
delivery basics
content and delivery
macro structure
key to make sure audience can stay with you
non-verbal communication
inevitable; we are always sending messages non-verbally
culturally and situationally bound
non-verbal cues mean different things in different settings
non-verbal cues are beleived
audience is more likely to beleive non-verbal than verbal
porxemics
the way in which space and distance communicates
ex) close talkers
chronemics
the meanings that we attach to time
ex) speech is 5-7 minutes long- that's all no over no less
eye-contact
attempt to use eye contact 90% of the time; notes are reference tools
para-language
all elements of the voice other than the words themselves
ex) rate, volume, pitch, annunciation, and pronunciation
intra-personal communication
communication with oneself; thinking, journal, self-talk
interpersonal communication
communication between people with whom we have an identifiable relationship; interviewing, counseling, heart to heart
impersonal communication
communication between 2 people about general topics
impromptu
speaking with limited preparations-doesn't flow like we intend
extemporaneous
requires a speech be carefully researched and planned, but we prepare and use a speaking outline-no matter the method, this is always the goal
-spontaneous, conversational
communication aprehension
the fear or anxiety associated with real or anticipated communication with others
trait-like aprehension
feel anxious about speaking in most situations
state-like
short lived anxiety that occurs during a specfic encounter;parent, faculty meeting, class
cognitive restructuring
recognize thing in life that make us nervous
systematic dissensitization
snake thing
skills building
learning what we can use for communication; experience
-goal of this class
conversational style
talking to them, not at them
-formal conversation
Practice
PRACTICE OUTLOUD!
primacy/recency effect
more likely to remember the first and last items conveyed orally in a series rather than the items in between
-helps audience stay with us!
content, confidence, connection
"say what you're gonna say, say it, and say what you said!"
microstructure
the language we use and style choices we make constitute our structure
three essentials of language and style
appropriateness, clarity, vividness
language
symbolic and arbitrary:
dog -> picture of a dog
arbitrary symbol for this creature
read 11 things we can do to strive for accuracy
in notes
jargin
particular terminology of a trade or profession, not usually known by outsiders- AVOID THIS
euphemisms
mild words that substitute more blunt ones
our aim is...
appropriateness, clarity, vividness
ethnocentric
feel like what we feel or think is superior
listening means..
making choices-we really can't text and have a convo at the same time or watch tv and talk on the phone
we actually only remember...
50% of what we hear
hearing
biological process
listening
making a concious effort to hear; attaching meaning to what we hear
components of listening
hearing, attending, understanding, remembering
listening functions
information reception (understand and gather info)
empathy (understand and feel with the communicator)
criticism and discrimination (ability to understand and evaluate ideas)
other afirmation
recognizing and acknowledging others
listening must be done genuinely
swift and sincere
barriers to listening:
hearing problems
actual defects or health problems
barriers to listening:
amount of input
we can't listen to everything, impossible to attend to everything
barriers to listening:
personal concerns
things more important or priorities in mind
barriers to listening:
rapid thought
600 words a minute
barriers to listening:
noise
external, internal, any kind!
poor-listening habits:
pseudo-listening
fake listening, distracted mentally or physically
poor-listening habits:
stage-hogging
only interested in expressing our own ideas and thoughts
poor-listening habits:
defensive listening
taking innocent comments as personal attacks