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16 Cards in this Set

  • Front
  • Back
Empathy
The ability to project oneself into another person’s point of view, so as to experience the other’s thoughts and feelings.
Face
socially approved identity that a communicator tries to present
Face work
Verbal and nonverbal behavior designed to create and maintain a communicator’s face and the face of others
Impression management
used by communicators to influence the way others view them
Narrative
The stories people create and use to make sense of their personal worlds
Perceived self
The person we believe ourselves to be in moments of candor
Perception check
A three part method for verifying the accuracy of interpretations, including a description of the sense data, two possible interpretations, and a request for confirmation of the interpretations
Personality
A relatively consistent set of traits a person exhibits across a variety of situations.
Presenting self
The image a person presents to others. It may be identical to or different from the perceived and ideal selves
Reflected appraisal
The theory that a person’s self-concept matches the way the person believes others regard him or her.
Self concept
relative stable set if perceptions each individual holds of himself or herself.
Self-esteem
The part of the self-concept that involves evaluations of self-worth
Self-fulfilling prophecy
A prediction or expectation of an event that makes the outcome more likely to occur than would otherwise have been that case
Self-serving bias
The tendency to interpret and explain information in a way that casts the perceiver in the most favorable manner
Significant other
person whose opinion is important enough to affect one’s self-concept strongly.
Sympathy
Compassion for another’s situation