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19 Cards in this Set
- Front
- Back
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Interpersonal Communication |
Is the complex process through which people produce, interpret, and coordinate messages to create shared meanings, achieve social goals, manage their personal identities and carry out their relationships. |
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Communication Theories |
Systematic and research based explanations of how communication works. |
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Communication Skills |
Combination of goals, plans, and scripts that are effective and appropriate for specific messages, interactions, and relationships. |
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Message |
A performance that uses words, sentences and/or nonverbal behaviors to convey the thoughts, feelings, and intentions of the speaker. |
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Encoding |
Creating messages that convey our meaning and goals by selecting words and behaviors that we believing represent our ideas and feelings. |
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Message Production Process |
What we think and do to encode a message. |
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Decoding |
Making sense of the message we receive |
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Message interpretation process |
what we think and do to decide a message |
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Message coordination process |
Adjusting messages to accommodate the message of the person we are talking to |
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Communication Context |
The set of background conditions surrounding the interaction |
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Interaction Goals |
The things a message sender wants to accomplish through communication |
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Goal-Plan-Action Theory |
A theory of message production that posits that goals motivate us to communicate, but planning determines what we actually say. |
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Message Planning |
Identifying one or more message strategies you can use that will accomplish your interaction goal. |
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Message Interpretation |
The process of understanding a message you have received |
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Interactive coordination |
The activity participants in a conversation perform to adjust their behavior to those of their partner |
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Feedback |
Information about how a message was interpreted by its recipient, conveying in a subsequent message |
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Communication Context |
The set of background conditions surrounding an interaction, including the physical, social, historical, psychological, and cultural context |
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Physical context |
The setting of the communication |
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Psychological context |
The mood and feeling each person brings to an interpersonal encounter |
