Speech

Front 1

culture

Back 1

a learned system of thought and behavior that belongs to and typifies a relatively large group of people

it is the composite of their shared beliefs, values, and practices

is the most medium - dictates how we raise our kids - certain customs that we instill - how we act toards each other, certain practices that you would or would not do

Front 2

worldview

Back 2

the framework through which you interpret the world and the people in it

Front 3

intercultural communication

Back 3

the communication between people from different cultures who have different worldviews

Front 4

high-context cultures

Back 4

(including japan, korea, china and many latin american and african countries)

use contextual cues - such as times, place, relationship and situation to both interpret meaning and send subtle messages

Front 5

low-context cultures

Back 5

(the united states, canada, australia and most northern european countries)

uses very direct language and relies less on situational factors to communicate

Front 6

collectivist cultures

Back 6

perceive themselves first and foremost as members of a group and the communicate from that perspective

(many arab and latin american, as well as asian such as china and japan)

Front 7

individualist cultures

Back 7

value individuality; they place value on autonomy and privacy with relatively little attention to status and hierarchy based on age or family connections

Front 8

uncertainty avoidance

Back 8

an adaption of behaviors in order to reduce uncertainty and risk

Front 9

masculine cultures

Back 9

(achievement culture)

places value on assertiveness, achievement, ambition, and competitiveness

Front 10

feminine cultures

Back 10

(nurturing cultures)

place value on relationship and quality of life

Front 11

power distance

Back 11

the way a culture accepts and expects the division of power among individuals

higher power distance - people with less power accept their lower position as a basic fact of life and experience more anxiety when they communicate with those of higher status

low power distance - tolerate less difference in power between people and communicate with those higher in status with less anxiety.

Front 12

time orientation

Back 12

way that cultures communicate about and with time

Front 13

monochronic cultures

Back 13

(united state, germany, canada and the united kingdom)

treat time as a limited resource - a commodity that can be saved or wasted

Front 14

polychronic cultures

Back 14

(mexico, india and the philippines)

are comfortable dealing with multiple people and tasks at the same time

are also less concerned with making every moment count, they don't adhere as closely to schedules

Front 15

hyperbole

Back 15

vivid, colorful language with great emotional intensity

Front 16

understatement

Back 16

language that downplays the emotional intensity or importance of events (often with euphemisms)

Front 17

co-cultures

Back 17

groups whose members share at least somoe of the general culture's system of thought and behavior but which have distinct characteristics or group attitudes that both unify them and distinguish them from the general culture

Front 18

generation

Back 18

a group of people who were born into a specific time frame, along with its events and social changes that shape attitudes and behavior.

Front 19

gender

Back 19

refers to the behavioral and cultural traits assigned to our sex

it is determined by the way members of a particular culture define notions of masculinity and femininity

Front 20

social identity theory

Back 20

personal identity - which is your sense of your unique individual personality

social identity - the part of your self-concept that comes from your group memberships

Front 21

ingroups

Back 21

the group with which we identify and to which we feel we belong

Front 22

outgroups

Back 22

those we define as others

Front 23

intergroup communication

Back 23

a branch of the discipline that focuses on how communication within and between groups affects relationships

Front 24

salient

Back 24

brought to mind

Front 25

ethnocentrism

Back 25

a belief in the superiority of your own culture or group and a tendency to view other cultures through the lens of your own

Front 26

discrimination

Back 26

behavior toward a person or group based solely on their membership in a particular group, class, or category

Front 27

behavioral affirmation

Back 27

is seeing or hearing what you want to see or hear in the communication of assorted group members

Front 28

behavioral confirmation

Back 28

when we act in a way that makes our expectations about a group come true

Front 29

intercultural training focuses on 3 areas

Back 29

1. changing thinking (or cognition)
2. changing feelings (or affect)
3. changing behavior

Front 30

intercultural sensitivity

Back 30

mindfulness of behaviors that may offend others

Front 31

intergroup contact theory

Back 31

a prominent idea for addressing intercultural challenges

Front 32

accommodation

Back 32

to adapt and adjust your language and non-verbal behaviors

Front 33

convergence

Back 33

when speakers shift their language or nonverbal behaviors toward each other's way of communicating

Front 34

overaccommodate

Back 34

going too far in changing your language or changing your language based on an incorrect or stereotypical notion of another group

Front 35

skills for interactions with intercultural situations

Back 35

1. listen effectively
2. think before you speak or act
3. be empathic
4. do the right thing