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18 Cards in this Set
- Front
- Back
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What is the process of revealing your biographical data, personal experiences, ideas, and feelings to someone else?
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self-disclosure
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List four countries in rank of most formal to least formal
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japanese
german american latino |
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MORE uncertainty=_____ self-disclosure
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less
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MORE certainty=____ self-disclosure
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more
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MORE attraction=____ self-disclosure
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more
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Do mom or dad's self-disclose more?
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moms
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report-talk=____
rapport-talk=____ |
males; females
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What are the 4 benefits of self-disclosure?
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1. feeling of isolation is disrupted
2. opportunity to be authentic to yourself and someone who cares about you 3. opportunity to feel understood 4. opportunity to create trust and develop a close relationship with another |
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what are we doing when we teach others how to treat us by explaining how we are affected by what has happened?
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describing feelings
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What is a collection of three or more people who must interact and influence each other to solve problems and to accomplish a common purpose?
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work group/group work
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What is the process of describing specific behaviors of another that hurt the person or that person's relationships with others?
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constructive criticism
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What are the 5 standards for constructive criticism?
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1. ask the person's permission
2. describe the behavior by accurately recounting precisely what was said or done without labeling the behavior good or bad, right or wrong 3. preface constructive criticism with an affirming statement 4. when appropriate, suggest how the person can change the behavior 5. consider how the feedback will affect your relationship |
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What is the difference between praise and flattery?
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when we flatter someone, we use insincere compliments to ingratiate ourselves to that person and when we praise, our compliments are sincere
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What is describing the specific positive behaviors or accomplishments of another and the effect that behavior has on others?
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praise
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not expressing personal preferences or defending our rights because we fear the cost and are insecure in the relationships, have very love self-esteem, or value the other person above self
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passive behavior
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belligerently or violently confronting another with your preferences, feelings, needs, or rights with little regard for the situation or for the feelings or rights of others
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aggressive behavior
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Expressing your personal preferences and defending your personal rights while respecting the preferences and rights of others
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assertive behavior
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In what kind of group do members genuinely like and respect each other, work cooperatively to reach the group's goals, and generally perform better than other groups?
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cohesive groups
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