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23 Cards in this Set

  • Front
  • Back
A system of signs and signals that give meaning to communication
Language
The type of group centered on completing a task
secondary
Belief that ones own group is superior to another
ethnocentrism
Involved and complex process of sharing meaning
communication
Propositional speech is an extenuation of the
indictment
The last point of the propositional speech
justification
The three "C's" of evidence
current creditable and comprehensive
Invention, arrangement, style, and delivery are
the four cannons of rhetoric
Primary purpose of the criticism
evaluate not summarize
Split second process of perceiving sound
hearing
Phenomenon when one or more individuals who hold a minority opinion either remain silent or agree with the group
group think
judging an individual based on perceptions opinions supposed value
stereotyping
members of the same general culture with differences from parent culture
co-culture
Audience asks questions of a panel of experts
colloquium
Three functions of the group leader
Administrative, facilitative, correlative.
5 steps of Dewy's Reflective thinking model
1. pinpoint the problem or question
2. Analyze question or problem
3. Generate possible solutions (no limit)
4. Chose best solution
5. Implement solution
Barriers to effective Listening
Faking attention, criticizing the speaker, listening for facts, avoiding difficult material
Steps of listening process-
Hearing
attending
understanding/ comprehension
remembering
Vocal characteristics
tone, volume, pitch, rate, projection, pauses, articulation
Speech prepared word for word
manuscript
Speech prepare with limited notes
extemporaneous
Attempt to understand someones culture; opposite of ethnocentrism
cultural
Total accumulation of an identifiable group's beliefs, norms, communication patterns, institutions
Culture