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19 Cards in this Set

  • Front
  • Back
Communication
The process of creating or sharing meaning in informal conversation, group interaction, or public speaking
Participants
Individuals who take turns assuming the roles of senders and receivers during an interaction
Contexts
The physical, social, historical, psychological, and cultural settings in which communication occurs
Physical Context
The location, enviromental conditions (Temp, lighting, noise level) physical distance between communicators, any seating arrangements, and time of day of a communication event
Social Context
The expressed purpose of the event as well as the nature of the realtionships between the participants
Historical Context
The background provided by previous communication episodes between the participants that influence understandings in the current encounter
Psychological Context
The mood and feelings each person brings to the conversation.
Cultural Context
The beliefs, values, attitudes, meanings, social hierarchies, religion, notions of time, and roles of a group of people that help participants form and interpret messages
Messages
Verbal utterances and nonverbal behaviors that senders use to convey their meanings
Meaning
The combination of ideas and feelings that exist in a sender's mind
Symbols
Words, sounds, and actions that are recognized by others as representing specific content meaning
Encoding
The cognitive thinking process of transforming ideas and feelings into symbols and organizing them into a message
Decoding
The process of transforming messages from another back into one's own ideas and feelings
Channel
A sensory route used to transmit messages
Noise
Any external, internal, or semantic stimulus that interferes with sharing meaning
External Noises
Sights, sounds, and other stimuli in the environment that draw people's attention away from what is being said or done
Internal Noises
Unrelated thoughts and feelings that draw attention away from what is said or done
Semantic Noises
Unintended meanings aroused by certain symbols and behaviors that distract your attention from what another person has to say
Feedback
A receiver's response to a message