Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

22 Cards in this Set

  • Front
  • Back
OHB's Full
Ladies and gentlemen, the overhead bins in the rear of the aircraft are full. If you have an item that won't fit under a seat, place it in the first available overhead bin you see. Thank you.
Full Flight
Ladies and gentleman, this will be a full flight. We'd LUV to get you to your destination on time, so please do us a big favor and take the first available seat. If you have two carryon items, place one completely under the seat in front of you and the other in the overhead bin.
Thank you.
Exit Seat Briefing
Hello,you have chosen an exit seat on the Boeing 737-300/500/700.
In an emergency evacuation you will be responible for opening this exit and assisting with the ecacuation. Please review the exit-seat requirements and operating instructions on the saftey-information card located in the seatback pocket.
If you do not meet all of the selection criteria on this card or are unable to preform the functions, you must be reseated.
Are you willing and able to assist in an evacuation?
Do you have any questions?
Thank You.
Opening {FAR 121.571}
Part 1
Good ________ and welcome aboard Southwest Airlines flight number ____, service to _________. The flight attendants serving you today are ________ in back, ________ at mid-cabin, and my name is Ron. I'll be serving you upfront.
Shortly after takeoff, we will serve complimentary soft drinks, juice and coffee. Cocktails,beer and wine may be purchased for $4.
Please turn off and stow all electronic devices except for cell phones. A list off devices that may be used after takeoff is on the beverage menu page of Spirit magazine.
Part 2
If you are in an emergency exit seat, please read the saftey-information card in the seatback pocket in front of you. If you do not meet the exit-seat critera, do not wish to perform the functions, or believe that performing those functions may cause you harm, please let us know right now so we can reseat you.
So that we may push back from the gate, please fasten your seat belt, raise your seatback and tray table to the full-upright and locked position, and make sure carry on items are completely under the seat in front of you, leaving the area around your feet clear.
Thank you for choosing Southwest Airlines and welcome aboard.
Secure Doors (For Pushback)
Flight Attendants, prepare doors for pushback. Ladies and gentlemen, please turn off and stow all cell phones.
Reading Lights
We will dim the cabin lights for departure. If you need a reading light, press the button above you with the figure of a light bulb on it.
Cleared for Departure
Ladies and gentlemen, we have been cleared for departure
Ladies and gentlemen, in a few moments we will begin our in-flight service. A beverage menu is in Spirit magazine. Cocktails are $4, beer and wine $3. Please remain seated while the FASTEN SEAT BELT sign is on. We have lavatories in the front and rear of the aircraft.
The (sign/blue light) on the ceiling indicates the lavatory is occupied. Please do not form a line at the forward lavatory.
Ladies and gentlemen, the FASTEN SEAT BELT sign has been turned on. Please be in your seat with the seat belt fastened. Thank you.
Although the FASTEN SEAT BELT sign has been turned off, please keep your seat belt fastened while seated and please be careful when opening any overhead bin. Thank you.
Prepare For Arrival
Flight Attendants, prepare doors for arrival.
Ladies and Gentlemen, the FASTEN SEAT BELT sign is still on. Please return to your seat and keep your seat belt fastened. Thank You.
Aft Doors Prepared
Aft doors prepared for arrival.
Emergency {FAR 121.571}
Part 1
Ladies and gentlemen, if we could have your attention for just a moment, we'd like to point out the safety features of our Boeing 737 (-300/-500/-700).

To fasten your seatbelt, slide the flat end into the buckle. To release, lift up on the buckle. Position your seat belt tight and low across the hips, and wear it anytime you are seated.

There are six emergency exits: two forward exit doors, two over wing window exits, and two rear exit doors. Signs overhead and lights on the floor lead to exits.

A safety-information card is in the seatback or literature pocket in front of you.

In the event of a water evacuation, use the life vest under your seat.

Remove the vest only if told to do so. Pull the red strap to open the container and remove the pouch. Place the vest over your head. Wrap the strap around your waist, buckle it in the front and pull to tighten.

Once outside, pull down on the red tab to inflate the vest. To manually inflate, blow into the tube at your shoulder. Your seat-bottom cushion may also be used as a flotation device.

We are coming by to check that your seat belt is fastened, your seatback and tray table are in the full-upright and locked position, and your carryon items are completely under the seat in front of you, leaving the area around your feet clear.
Part 2
Smoking is not allowed onboard, including the lavatories. Federal law prohibits tampering with, disabling or destroying any smoke detector in an aircraft lavatory.

Federal Aviation Regulations require passenger compliance with the lighted passenger information signs, posted placards and crewmember instructions including information on seat belts and smoking.

If needed, four oxygen masks will drop from the compartment overhead. To activate the flow of oxygen, pull down on the mask until the plastic tubing is fully extended. Place the mask over your nose and mouth and breathe normally. Secure the mask with the elastic strap. Although oxygen will be flowing, the plastic bag may not inflate. Continue wearing the mask until otherwise notified by a crewmember. If you are traveling with children or anyone needing special assistance, put on your mask first.

Thank you for your attention. Please sit back, relax, and enjoy your _____ (hour-and-minute) flight to _______. Welcome aboard Southwest Airlines.
Dual Boarding Bridge
Ladies and gentlemen, if you are in the rear of the plane you may exit through the rear door.
Portable Electronic Devices Allowed
A list of portable electronic devices that may now be used is on the beverage menu page of Spirit magazine. Cell-phones may be used in GAME or AIRPLANE mode only. Any radio transmission using personal communications devices is prohibited.
Final Descent
Ladies and gentlemen, As we make our final descent into _________, please turn off and stow all portable electronic devices until we arrive at the gate, and make sure all carryon items are completely under the seat in front of you, leaving the area around your feet clear. Please raise your seatback and tray table to the full-upright and locked position, and fasten your seatbelt. We will come by one last tim to pick up cups, cans, newspapers, and any other trash. We will also collect any pillows or blankets in an effort to expedite our departure out of ___________. Thank you.
Through Flight
Ladies and gentlemen, if you are continuing with us to _________, please remain seated.
"B" is coming from the back to count you. Once we have an accurate count, you are free to move about the cabin.
Return to Gate for Deplaning
Ladies and Gentlemen, as you re-enter the airport, please be sure to follow the instructions of station employees. This will help insure you are accommodated as quickly as possible.
On behalf of this flight crew and Southwest Airlines, welcome to __________. Please remain seated with your seat belt fastened, seatback and tray table in their full-upright and locked position, and all carryon items completely under the seat in front of you. When the Captain turns off the FASTEN SEAT BELT sign, please be careful when opening the overhead bins. Items may have shifted during flight and could fall out.
You may use your cell phone or pager now, but please remain seated and leave your carryons stowed.
If you are connecting here to another Southwest flight, please check the TV monitors in the terminal for your flight and gate number.
Next time you are traveling, visit, where you can check in online and get great low fares on flights, car rentals, hotels, complete vacation packages and even cruises.
We certainly have enjoyed sharing a part of our day with you. We know you have a choice when you fly, and we thank you for choosing Southwest Airlines.