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31 Cards in this Set
- Front
- Back
bureaucracy
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A social structure made up of a hierarchy of statuses and roles that is prescribed by explicit rules and procedures and based on a division of function and authority.
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coercive organization
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A formal organization that people become members of against their will.
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dyad
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A two-member group.
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ethnomethodology
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Procedures—the rules and activities—that people employ in making social life and society intelligible to themselves and others.
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expressive leader
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A leader who focuses on overcoming interpersonal problems in a group, defusing tension, and promoting solidarity.
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expressive ties
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Social links formed when we emotionally invest ourselves in and commit ourselves to other people.
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formal organization
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A group formed deliberately for the achievement of specific objectives.
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group
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Two or more people who share a feeling of unity and who are bound together in relatively stable patterns of social interaction.
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groupthink
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A decision-making process found in highly cohesive groups in which the members become so preoccupied with maintaining group consensus that their critical faculties are impaired.
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informal organization
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Inter-personal networks and ties that arise in a formal organization but that are not defined or prescribed by it.
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in-group
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A group with which we identify and to which we belong.
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instrumental leader
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A leader who focuses on appraising the problem at hand and organizing people's activity to deal with it.
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instrumental ties
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Social links formed when we cooperate with other people to achieve some goal.
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iron law of oligarchy
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The principle stating that bureaucracies invariably lead to the concentration of power in the hands of a few individuals who use their offices to advance their own fortunes and self-interests.
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mortification
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A procedure in which rituals employed by coercive organizations render individuals vulnerable to institutional control, discipline, and resocialization.
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negotiated order
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The fluid, ongoing understanding and agreements people reach as they go about their daily activities.
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out-group
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A group with which we do not identify and to which we do not belong.
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Parkinson's law
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The principle that states that work expands so as to fill the time available for its completion.
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primary group
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Two or more people who enjoy a direct, intimate, cohesive relationship with one another.
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reference group
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A social unit we use for appraising and shaping our attitudes, feelings, and actions.
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relationship
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An association that lasts long enough for two people to become linked together by a relatively stable set of expectations.
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relative deprivation
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Discontent associated with the gap between what we have and what we believe we should have.
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resocialization
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A process by which a person's old roles and identities are stripped away and new ones are created.
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secondary group
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Two or more people who are involved in an impersonal relationship and have come together for a specific, practical purpose.
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social dilemma
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A situation in which members of a group are faced with a conflict between maximizing their personal interests and maximizing the collective welfare.
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social loafing
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The process in which individuals work less hard when working in groups than they do when working individually.
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total institutions
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Places of residence where individuals are isolated from the rest of society.
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trained incapacity
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The term Thorstein Veblen applied to the tendency within bureaucracies for members to rely on established rules and regulations and to apply them in an unimaginative and mechanical fashion.
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triad
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A three-member group.
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utilitarian organization
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A formal organization set up to achieve practical ends.
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voluntary organization
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A formal organization that people enter and leave freely.
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