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29 Cards in this Set

  • Front
  • Back
A condition of estrangement or dissociation from the surrounding society
A component of formal organization that uses rules and hierarchical ranking to achieve efficiency
The process by which a group, organization, or social movement becomes increasingly bureaucratic
Classical theory
An approach to the study of formal organizations that views workers as being motivated almost entirely by economic rewards.
A tmoprary or permanent alliance geared toward a common goal.
A two-member group
Focus group
A group of 10 to 15 people assembled by a researher to discuss a predetermined topic, guided by a moderator.
Formal organization
A group designed for a special purpose and structured for maximum efficiency
Goal displacement
Overzealous conformity to official regulations of a bureaucracy
Goal multiplication
The process through which an organization expands its purpose
Goal succession
The process through whcih an organization identifies an entirely new objective because its traditional goals have been realized or denied
Any number of people with similar norms, values, adn epectations who interact with one another on a regular basis.
Human relations approach
An approach to the study of formal oranizations that empasizes the role people, communiciation, and participation within a bureauracy and tends to focus on the informal structure of the organization.
Ideal type
A construct or model that serves as a standard for evaluating specific cases.
Any group or category to which people feel they belong.
Iron law of loigarhy
A principle of organizational life under which even democratic organizations will develop into bureauracies ruled by a few individuals.
Labor union
Organized workers who share either the same skill or the same employer
The proess by which the principles of the fast-food restaurant industry have come to dominate certain sectors of society, both in the United States and throughout the world.
A group or category to which people fel they do not belong
Peter principle
A principle of organizational life according to which each individual within a hierrchy tends to rise to his or her level of icompetence.
Primary group
A small group characterized by intimate face-to-face association and cooperation
Reference group
Any group that individuals use as a standard for evaluating themselves adn their own behavior.
Scientific management approach
Another name for the classical theory of formal organiations.
Secondary group
A formal, impersonal group in which there is little social intimacy or mutual understanding
Small group
A group small enough for all members to interact simultaneously-that is, to talk ith one another or at least be well acquainted.
An employee who works full-time or part-time at home rather than in an outside office and who is lined to supervisor and coleagues through computer terminals, phone lines, and fax machines.
Trained incapacity
The tendency of workers in a bureaucracy to become so specialized that they develop blind spots and fail to notice obvious problems.
A three-memeber group
Voluntary association
An organization established on the basis of common interest, whose memebers volunteer or even pay to participate.