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31 Cards in this Set

  • Front
  • Back
bureaucracy
a social structure made up of a hierarchy of statues and roles that is prescribed by explicit rules and procedures and based on a division of function and authority.
coercive organization
a formal organization that people become members of against their will
dyad
a two-member group
ethnomethodology
procedures- rules and activities- that people employ in making social life and society intelligible to themselves and others.
expressive leaders
a leader that focuses on overcoming interpersonal problems in a group, defusing tension, and promoting solidarity
expressive ties
social links formed when we emotionally invest ourselves in and commit to other people
formal organization
a group formed deliberately for achievement of specific objective
group
two or more people who share a feeling of unity and who are bound together in relatively stable patterns of social interaction
groupthink
a decision-making process found in highly cohesive groups in which the members become so preoccupied with maintaining group consensus that their critical faculties are impaired
informal organization
interpersonal networks and ties that arise in a formal organization but that are not defined or prescribed by it
in-group
a group with which we identify and to which we belong
instrumental leader
a leader that focuses on appraising the problem at hand and organizing people's activity to deal with it
instrumental ties
social links formed when we cooperate with other people to achieve goals
iron law of oligarchy
the principle that states the bureaucracies invariably lead to the concentration of power in the hands of a few individuals who use their offices to advance their own fortunes and self interest
mortification
a procedure in which rituals employed by coercive organization render individuals vulnerable to institutional control, discipline, and resocialization
negotiated order
the fluid, ongoing understanding and agreements people reach as they go about their daily activities
out-group
a group with which we do not identify and to which we do not belong
parkinson's law
the principle that states that work expands so as to fill the time available for its completion
primary group
two or more people who enjoy a direct, intimate, cohesive relationship with one another
reference group
a social unit we use for appraising and shaping our attitudes, feeling, and actions
relationship
an association that last long enough for two people to become linked together by a relatively stable set of expectations
relative deprivation
discontent association with the gap between what we have and what we believe we should have
resocialization
a process by which a person's old roles and identities are stripped away and new ones are created
secondary group
two or more people who are involved in an impersonal relationship and have come together for a practical purpose
social dilemma
a situation in which members of a group are faced with a conflict between maximizing their personal interests and maximizing the collective welfare
social loafing
the process in which individuals work less hard when working in groups than they do when working individually
total institutions
places of residence where individuals are isolated from the rest of society
trained incapacity
the term Thorstein Veblen applied to the tendency within bureaucracies for members to rely on established rules and regulation and to apply them in an unimaginative and mechanical fashion
triad
a three member group
utilitarian organization
a formal organization set up to achieve practical ends
voluntary organization
a formal organization that people enter and leave freely