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17 Cards in this Set

  • Front
  • Back
What are some aspects of social work engagement?
Working alliance, Hopefulness, Resistance, Confidentiality
What are some aspects of the beginning phase of treatment?
Becoming engaged with each other, assessing the clients situation, deciding how best to intervene
What are some aspects of the middle part of treatment?
Modification of thoughts, modification of actions, systems intervention, advocacy, mediation, process evaluation
What are some aspects of the ending phase of treatment?
Evaluation of the degree to which the goals have been obtained, discuss and cope with ending the relationship, develop maintenance actions needed
What is Cognitive Dissonance Theory?
Cognitive Dissonance arises when a person has to choose between two contradictory actions and beliefs. For example, someone knows they need to quit drinking but they do not want to quit drinking.
What is the difference between primary prevention, secondary prevention and tertiary prevention?
Preventing the problems before it occurs, early intervention before it is full-blown and then dealing with the problem
What are the roles of the supervisor?
Make sure the work is performed to an acceptable standard

Improve the quality of an organizations service through more effective work by staff
Supervisors have what three functions:
Administrative
Educational
Supportive
What is vicarious liability?
A supervisor is ultimately responsible for the actions of those they supervise
What is the halo effect in a evaluations?
One good thing colors all things
What is the Leniency Bias in evaluation?
hesitancy to evaluate the work fairly and honestly
What is a central tendency error?
Tendency to evaluate all work in the middle
What is a recency error in supervision?
Only looking at the most recent work
What is a contrast error?
Comparing work against a great performer (or self) or a poor performer
What is a negativity effect?
Having all work colored by one bad thing
Supervision is a form of staff development: true or false
TRUE
What does LIVE supervision mean?
The supervisor is in the room with the worker