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137 Cards in this Set

  • Front
  • Back
conformity
from internal pressure to be someone else
obedience
from external pressure to be someone else
Milgram
Study of Obedience. how americans act during WWII. the experimenter told the teacher to shock the learner tons of volts. 63 percent shocked until 450 volts
limits on obedience: the authority figure is dependent on his her:
legitimacy (md vs. a nurse)
proximity (physically there vs. an intercom)
Feedback seeing more feedback = decreased obedience
never use a _____ to do a simple task
decentralized or low centralized
high centralization
all people are communicating with one thing
low centralization
least productive because there is chaos
clarity
the message needs to be clear. there needs to not be a lot of noise. repetition is good.
feedback strategy
its interactive and you ask them "what did I say" or "you said that"
cohesiveness
how much do they like the group?
how does one increase cohesion?
by being successful, winning. create a temporary common opponent (external threat)
hi cost of initiation
severity of initiation, "not everybody gets in, just a few)
how do you reduce cohesion?
increase the group size. bigger the group the more status separations breaking the group into smaller groups
success + larger group =
decreased cohesion
types of tasks groups perform was a theory created by
steiner
additive task
everyone is working independently of each other but its not the most productive so they add more people
conjunctive task
workers are dependent. you have to make sure people are at the same pace though, slow dog slows the fast dog. slow dog sets the pace
disjunctive task
dependent workers but the fastest person sets the pace. how do you improve the performance of a group? make the best person better.
discretionary task
coordinate the efforts of everyone. combining all the other tasks.
social loafing
a group produced reduction in individual output because others were "doing the work"
simple task
just have one person do the task even in a group of 4
complex task
groups are good for this
its a complex task if it has
lots of detail or you need creative collaboration
minimally acceptable solution problem
if you're decisions are meeting the guidelines the group keeps throwing ideas out there. quantity doesnt change but quality does because they keep finding reasons to use the current solution so you get a mediocre solution.
risky shift
how much risk are you willing to take? groups are willing to take more risks than individuals.
____ of the time group settings = more risk
____of the time group settings = less risk
2/3
1/3
risky shift renamed
polarization
risky shift discussion
in a discussion the majority takes over and the desire to take risks goes to more risk or less risk.
group think
bay of pigs: fidel castro, cuba. label applied to a disasterously bad decision created by a group.
solution to groupthink
play devils advocate; ask WHY and PROVE IT
reciprocity
to do unto others what they have done for you
in the trucking game (explain) reciprocity slowly creates ________ if both gets _____
trucking game: when they are both trying to get to the otherside through the same pass that is one way.

Cooperation -- profits
unilateral threat
only one side has the ability to threaten
when one can threaten the other cooperation ________
decreases
bilateral threat
both sides are threats.
people start to become _____ if they feel they have any kind of edge in bilateral threats which can be ______.
competitive

nuclear warfare
mutually dependent outcome
you don't control what happens to you, it depends on what you do and your opponent does
reward structure
what do i have to do in order to get what i want?
prisoners dilemma
a dilemma in which one party must make either cooperative or competitive moves in relation to another party; typically designed in such a way that competitive moves are more beneficial to either side but if they both get competitive than it might be more of a problem
zero-sum games
think poker, one person wins, others lose
tragedy of the commons
people got competitive (one person) and made the commons unuseable because both became competitive and increased too many sheep (AKA social trap/ dilemma)
social traps/ dilemma creates
short term gain for one, long term loss for all
zimbardo
stimulus to get a response to deindividuation.
zimbardos test antecedent conditions
group situation, anonymity, group cohesion, physical arousal.
zimbardos state:
and behavior:
lack of self monitoring/ acting impulsively
-ppl are irrational and there is high intensity one is quicker to react
Deiner for deindividuation
has to be a activity that is ongoing, never ending activity that provides physical arousal and high cognitive processing load
high cognitive processing load
all the activity demands a total focus of all your attention outside of you and keep it there
with deindividuation we ____ ____ or _____ _____ internal factors because focus is taken to ____ _____. this disables the ___ ____ of ______. you are now at the mercy of _____ _____.
short circuit or cut short

external factors

self regulation of behavior

situational cues
the ____ _____ is not available

there cannot be ____ to oneself so you will reach a decision _____
self schema

costs, faster
how do we fix deindividuation?
reindividuation
reindividuation example
man addresses people with their names instead of talks to them just as a group
many psychologists confuse deindividuation with ___?
dehumanization
dehumanization
you see a person as an object or less than human making it easier to agress against them. nasty nicknames to others in war.
legal system: america borrows from ______________
british common law
both british and us base their law on ______
precedent or previous decision to be the standard to judge future similar cases
the law systems are
highly resistant to change
most decisions reached are through a
plea bargain
plea bargain example
we have 5 charges, if you plead guilty for 1 then we'll let you out earlier
eyewitness testimony is __ ____
not reliable, memory is not perfect in humans
problems with memory
encoding wrong, outputting wrong, only remembering salient events and then reconstructing (rebuild memory around what you did store)
your version of reality can be composed of
stereotypes, values
eyewitness testimony is still important because
we want to see/hear a person in court
faulty assumption
if they look sincere/honest, then we're getting the truth
sincerety is not the same thing as
accuracy
free recall
is a question like please tell us what you remember about the event
wasn't the defendent holding a bag?
this is called leading the witness
average jurer tends to be
white, older, middle class, gov job, large corp, post office
not everybody is qualified to serve if you've been:
convicted of a felony
not a us citizen
dont speak/ understand english
they get names from
the roles of registered voters
1997 they sent out ___ cards for jury duty. that dropped to ___, ____ and a total of ______ actually served
4 million, 2.3, 1.2.

173000
you can be excused for ____ or _____ hardship
medical, financial
grandy jury is ____ in size
trial jury is ____ in size
25
12
voir dire
attempt by attorneys on both sides to see if you're biased in some way. if you are then they can dismiss you for a cause that is unlimited
preemptory challenge
limited. they dont have to explain why theyre getting rid of you. its a free bee.
you cant dismiss because of
gender or race
the small law firm does not have the money to
buy research like large law firms do
voir dire
premptory challenge, they do studies on how people respond to certain male juror vs. female juror. it keeps out juries that may be biased.
proprietary
they dont publish this info in journals
premptory challenge
refers to a right in jury selection for the defense and prosecution to reject a certain number of potential jurors who appear to have an unfavorable bias without having to give any reason.
mock jury
there is low validity because it's not the real thing
there have been trials held by juries with as few as
6 people
williams vs. florida
smaller jury, inadequate community representation
12 member jury, minority in___percent
6 member decreases to ___ percent
72
47
lower verdict reliability
same case being heard by diff juries= less reliability/ more disagreement by verdict reached
lower accuracy with smaller juries because
they miss important information
does it have to be 12 out of 12?
but capital crime requires a
how many is enough without capital crime?
no
unanimous decision
9/12
minimally acceptable solution bias
first solution that meets your standards you tend to go with
people who disagree, you ignore if
they are against majority
unanimous decisions positives and negatives
positives: when you convict theres much better certainty that the person that you are trying to convict is really wrong. there is more deliberation
seeking treatment
1. notice symptoms
if you're in a highly involved external situation than you might not notice the injury.
2. interpret symptoms
is this normal? does this happen often? SOCIAL COMPARISON. the illness needs a label
3. seek treatment
cost-benefit analysis, is it worth it? money, time.
social comparison
to well known people makes people feel they're sick even when they're not
the more information you give your doctor,
the better they can diagnose you
often they give people their meds but ...
people don't finish them so they expose the virus to an antibiotic and it mutates
informational influence
conformity based on others being correct in their judgments
normative influence
conformity when a person fears being deviant
public conformity
a superficial change without a real change in opinion
idiosyncracy credits
interpersonal credits a person gets from following group norms
compliance
following direct requests
foot in the door
small request first, then something bigger that will influence
low balling
two step, when the securer expands the size of the original agreement
door in face
two step, preface the real request with one that is so large it's rejected and then you buy the smaller one
thats not all technique
two step, start with inflated then decreases with a "discount"
social impact theory
social influence depends on strength, immediacy and number of source persons
collective
common actvities but not a lot of direct involvement
social facilitation
more people on easy tasks makes better performance but on difficult tasks = worse tasks
mere presence theory
mp of people = social facilitation
evaluation apprehension theory
sf will only happen if the people are evaluators
distraction- conflict theory
sf only happens only when those DISTRACT
collective effort model
individuals will exert as much energy as they think is needed in a group
group polarization
the exaggerated change after discussion
process loss
worse performance based on obstacles created by GROUP PROCESSES
brainstorming
creative collaboration without criticism
escalation effect
groups are more likely to commit more to failing projects
transactive memory
shared system for remembering information
resource dilemma
how two people share a resource
GRIT
unilateral way to est trust between opposing parties
integrative commitment
both parties obtain more than what they were expecting
voir dire
examination of bias before trial
peremptory challenge
ability to exclude jurors without judges approval
death qualification
exclude jurors who dont support death penalty for some cases
weapon focus
draws the attention away from the real problem
cross race identification bias
people can't identify others of a diff. race
misinformation effect
preevent can get integrated into the case in the wrong way
leniency bias
too much deliberation in jury can lead one to aquittal
sentencing disparity
different judge, same offense, diff sentence
adversarial model
present opposing sides of the story
inquisitorial model
neutral investigator gathers info from both sides
appraisal
process of making decisions about the stress of events
general adaptation syndrome
alarm, resistance, exhaustion
PNI
studies the brain and the immune system
self efficacy
belief in ones ability to do something
problem focusedc oping
alter the situation
emotion focused coping
reduce the distress
proactive
ward off the ONSET of the stress
subjective well being
self report of happiness
proactive
ward off the ONSET of the stress
subjective well being
self report of happiness