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45 Cards in this Set

  • Front
  • Back
What is the definition of conflict?
a perceived incompatibility of goals
What is the definition of aggression?
behavior whose immediate intent is to hurt someone
What did the Bushman & Geen Study about models of aggression illustrated by having people view an innocuous vs violent film and then perform Buss's aggression machine study ?
compared with those who had watched an innocuos film, people who has watched a highly aggressive boxing match gave other participants stronger shocks on Buss's "aggression machine"
What is the idea of catharsis
expressing an emotion can keep it from building up. isn't true
What did the Park et. al. study about violent media causing aggression show in juvenile delinquent boys?
Boys who saw aggressive films committed more physical attacks than those who viewed neutral film.
What is realistic conflict theory?
the theory that intergroup hostility arises from competition among groups for scarce but valued material resources
What did the Taylor & Moriarty study show about realistic conflict theory?
Compared with the cooperative groups the groups in competition for scarce and valued resources like in-group membership better than out-group members.
What is relative deprivation theory?
the theory that feelings of discontent arise from the belief that other individuals or other groups are better off.
Egoistic relative deprivation
sense you are doing less well than other people. (ex-BMW in neighbors driveway)
Fraternal Relative Deprivation
sense that one's group is not doing as well as other groups
Which is more likely to cause conflict: Egoistic or Fraternal Deprivation?
Fraternal Deprivation
What did the Deutsch & Krauss study find?
The mere availability of a potential threat is enough to bring about its use. Once people have coercive means at their disposal they shift from reward seeking to socially competitive behavior.
What is a unilateral threat condition in the Deustch & Krauss trucking company study?
The acme company having control of the gate- result large loss in profit for bolt company and also for acme company
what is a bilateral threat condition in the Deustch & Krauss Trucking study?
when both parties had control of the gate- cost to both parties was extreme and unnecessary
When threats are not permitted or when opponents learn to avoid making threats that spark retaliation what can effectively deter and resolve conflict?
communication
What are three blind spots that develop when there is conflict between in-group and out-group members
1. the in-group can do no wrong
2. the out-group can do no right
3. the in-group is all powerful
What did the Suefield and Tetlock study show about US- Soviet leadership portayals of each other in public speeches during east-west crisis conflict
During crisis both sides reflected simplistic thinking but when tension relaxed there were more complex statements.
What is the definition of Altruism?
behavior intended to help someone else without any prospect of personal rewards
What is Egoism?
Behavior motivated by the desire to obtain personal rewards
Helping is dependent of people's perception of someone as?
needing and deserving help
What is audience inhibition?
the fear of appearing foolish in front of others
What did the Latane & Darley Study show about people's reaction to smoke in a classroom where they were filling out questionnaires
If alone: sought help
With people who did nothing: did nothing
What did the Latane & Darley Study about people being influences by others to help someone in an emergency
The more people who didn't react= they didn't react
4 people= 62% helped
alone: helped
In a social dilemma rewards for each individual are
in direct conflict with what is best for the group
What can motivate people to act for the good of the group, regardless of personal cost or benefits?
Connectedness
What is a social dilemma?
a form of interdependence in which the most rewarding action for each individual will, if chosen by all individuals, produce a negative outcome for the entire group
what two types of social dilemmas offer insight into the social-psych proccesses?
1-resource depletion dilemmas
2-public goods dilemmas
What did the Caporael study about public goods dilemmas expressed by a donation of $5 to receive a public good result in?
50% made the donation, few collected bonus. People relied on everyone else being a better citizen while they were enjoying a free-ride
We expect to find more cooperation with women because of their greater emphasis on?
connectednes with others
There tends to be more cooperation found in what kind of cultures?
interdependent and group oriented cultures
When Caporael et. al asked people why they contributed what was their response
I thought most others would contribute too.
When Caporael et. al allowed communication what percent of the group donated to the public good?
84%
When arousal is high and time for reflection is limited people act on the basis of what?
most accessible motives or norms
Planned helping involves
systematic processing
What does Baston et. al. suggest in thier empathy-altruism model?
People experience 2 emotions when they see someone in trouble: personla distress (alarm, axiety etc.) or empathetic concern (sympathy etc.)
What did the Baston study show when they tested people primed for empathy/non-empathy after watching a person given 10 shocks?
high empathy-high percentage of thsoe that could not escape and had to watch volunteered to take the place of the person being shocked
low empathy-walked out the door
What is negotiation?
the process by which parties in conflict communicate and influence each other to reach agreement
What are the two types of aggression?
Instrumental- agression used as a means to an end, to control others or obtain valuable reasources.
Hostile- driven by spontaneous anger due to insult, disrespect or other threats to self-esteem
What triggers instrumental aggression?
the prosepect of rewards
what motivates hostile agression?
anger or negative feelings
conflict is resolved by which 3 solutions
distributive- mutual compromise and concessions that carve up a fixed-size pie or imposed
imposed-dictated by one party
and integrative- both benefit
what are superordinate goals?
shared goals that can be attained only if groups work together
what is prosocial behavior
behavior intended to help someone else
Which kinds of helping has been natuarally selected because becasue they increase survival of specific genes.
reciprocal and kin helping
negative-state relief model of helping
theory that begins with the assumption people hate to watch others suffer, so helping is due to relieve helper's own distress