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112 Cards in this Set
- Front
- Back
The Chameleon Effect
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Chartrand and Bargh - mimicry is biologically wired
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Studies show we do like people who imitate us even at a non-conscious level
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Is imitation the highest form of flattery?
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Compliance
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changes in behavior that are elicited by direct request
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obedience
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behavior change promoted by the commands of authority
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Sherif's autokinetic effect study
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3 person groups
3 group sessions Estimate how much the light is moving Got to a norm eventually |
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Asch's line study
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1, 2, 3, 4, 8, 15 confederates
37% of people conformed 25% did not conform 50% conformed half of the time One being in agreement with subject led to an 80% decrease in conformity |
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Wilder's Group Size Ideas
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People are more influenced by 2 groups of 2 than 1 group of 4
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Cialdini's study of littering
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more litter = people are more likely to litter
more littering when the setting is cluttered and when others littered |
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Presence of an ally
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Asch - one ally led to 80% drop in conformity
Most unlikely Supreme Court decision is 8-1 |
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Men's conform more...and like....women
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conform more in private and like agreeable women
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Women conform more when in....and like.....men
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Conform more in public and like independent men
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Individualism
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focus on individual goals (independent, autonomous, self-reliant)
More complex (industrious), more affluent (personal prosperity), heterogenous (people are looser) |
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Collectivism
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Focus on interdependence (social harmony)
Less complex (industrialized), less affluent (personal wealth), homogenous (tighter language, religion) |
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Moscovici's ideas on minority influence
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Minority must be forceful, persistent, and unwavering but flexible and open-minded
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Hollander's ideas on minority influence
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People should conform at first to earn idiosyncrasy credits and when they have accumulated enough, their dissent will not be as harshly looked upon
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Langer's copier study
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Just need copier - 60% comply
Give a reason - 94% comply No reason, but use because - 93% comply |
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The foot-in-the-door technique
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Setup someone for the real request with a smaller one first
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The Golden Rule
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The Universal Norm of Reciprocity
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Homemaker Study (Freedman and Fraser)
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53% of women allowed surveyors to come into their homes after already answering a phone survey for them when first asked
Foot-in-the-door |
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Coke Study (Regan)
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Subjects paid 43 cents more on raffle tickets when given a Coke
Universal Norm of Reciprocity |
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low-balling
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secure an agreement and then increase its size by revealing hidden costs. works best in private and when done by same person
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Early morning Psych study (Cialdini)
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31% said yes to 7am study
56% said yes when asked to participate and then told time after agreeing |
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door-in-the-face technique
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preface real request with one that is much too large
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Volunteering with kids study (Cialdini)
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50% agreed when asked for 2 hrs/wk/2 yrs and then just the zoo
17% agreed with just the zoo |
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that's not all folks
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influencer begins with large request then decreases it by offering discount/bonus
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Cupcake study (Burger)
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73% bought when cupcake went from $1 to 75 cents
44% bought when price was just 75 cents |
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social perception
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general term for the processes by which people come to understand one another
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the elements of social behavior
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persons, situations, and behaviors
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College student face study (Willis and Todorov)
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correlations were high in all categories (trustworthy, competent, likable, aggressive, attractive) at all time intervals
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Physiognomy
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the art of reading characteristics from faces
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Hassin and Trope's babyfacedness characteristics
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Large eyes, curly hair, long eyelashes, full round face
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Reasons babyfacedness affects behavior
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1. humans are programmed to respond gently to infant features
2. we learn to associate infant features with helplessness 3. maybe there is a link between physical appearance and behavior |
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scripts
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preset notions about certain situations that enable people to anticipate the goals, behaviors, and outcomes likely to occur
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Atypical
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Do you learn more about a person if their scripts are typical or atypical?
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nonverbal behavior
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behavior that reveals a person's feelings without words - through facial expressions, body language, and vocal cues
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Happy, sad, angry, fearful, surprised, and disgusted
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What are the six primary emotions?
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anger superiority effect
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people are quicker to spot, and slower to look away from angry faces in a crowd than faces with neutral and less threatening emotions
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spoken word CONTROLLED
the face CONTROLLED the body - easier to notice deception the voice - pitch raises, hesitates |
What are the four channels that provide relevant info and how effective are they?
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Jones' and Davis' Correspondent Inference Theory
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predicts that people try to infer from an action whether the act itself corresponds to an enduring personal characteristic
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Choice
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Part 1 of Jones and Davis correspondent inference theory - behavior that is freely chosen is more informative than behavior that is coerced (Castro paper)
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Expectedness
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Part 2 of Jones and Davis correspondent inference theory - people think that they know more about the atypical (wearing jeans to class vs. a suit)
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Effects/Consequences
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Part 3 of Jones and Davis correspondent inference theory - acts that produce more than one positive outcome do not reveal as much as those which produce just one (good salary, fun, location vs. just location)
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Kelley's covariation principle
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principle of attribution theory holding that people attribute behavior to factors that are present when a behavior occurs and absent when it does not
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Consensus info
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Part 1 of Kelley's covariation principle - do others like the movie? does Jim make others cry?
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Distinctiveness info
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Part 2 of Kelley's covariation principle - does he like all movies? does she cry all the time?
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Consistency info
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Part 3 of Kelley's covariation principle - does he like the film later? has Jim made her cry before?
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cognitive heuristics
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info processing rules that enable us to think in ways that are quick and easy, but often lead to error
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availability heuristic
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tendency to estimate odds that event will occur by how easily instances of it pop to mind - are there more words that start with R or more words that have R as the third letter?
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false consensus effect
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tendency for people to overestimate extent to which others share opinions, attributes, and behaviors
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base-rate fallacy
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people are insensitive to numerical base rates or probabilities - being influenced more by lottery winners and harsh plane crashes
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counterfactual thinking
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tendency to imagine alternative outcomes that might have occurred but didn't (what if?)
Typical with education, career, and romance |
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fundamental attribution error
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tendency to focus on role of personal causes and underestimate the impact of situations on other people's behavior
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Game show study (Ross)
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Even though audience knew the questioner made up the questions, they still rated the questioner as smarter than the contestants
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Social perception
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1. identify behavior and make quick personal attribution
2. correct or adjust to account for situational factors |
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Taylor and Fiske
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Participants faced either actor A or B and whomever they faced was considered to be more dominant
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actor-observer effect
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tendency to attribute our behavior to situational causes and the behavior of others to personal factors (counselors to prisoners)
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True
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True or false: attribution error is a western phenomenon?
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US flag - Fish was leading
Chinese flag - Fish was being chased |
What were the differences when participants saw a US or Chinese flag before Ying-yi Hong's fish study?
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belief in a just world
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belief that people get what they deserve in life, an orientation that leads people to disparage victims
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impression formation
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process of integrating information about a person to form a coherent impression
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summation model
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the more positive traits there are, the better
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average model
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the higher the average value of all traits, the better
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information integration
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impressions formed of others are based on a combination, or integration, of:
1. personal distributions of the perceive and 2. a weighted average, not a simple average, of target person's characteristics |
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priming effects
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tendency for frequently or recently used concepts to come to mind easily and influence the way we interpret new information
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trait negativity bias
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tendency for negative information to weigh more heavily than positive information
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implicit personality theory
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network of assumptions that we hold about relationships among various types of people (OJ Simpson)
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central traits
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traits that exert a powerful influence on overall impressions such as warm and cold (Asch)
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primacy effect
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tendency for info presented early to have more impact on impressions
Asch - two lists just inverse of each other |
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need for closure
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desire to reduce cognitive uncertainty, which heightens the importance of first impressions
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change of meaning hypothesis
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once people have formed an impression, they start to interpret inconsistent info in light of impression
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confirmation biases
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tendency to seek, interpret, and create info that verifies existing beliefs
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belief perseverance
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tendency to maintain beliefs even after they have been discredited
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self-fulfilling prophecy
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process by which one's expectations about a person eventually lead that person to behave in ways that confirm those expectations
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Pygmalion in the classroom (Rosenthal)
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teachers' expectations significantly predicted their students' performance 36% of the time
teachers alter their behaviors in ways that are consistent with initial student impressions |
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1. perceiver forms an impression of target
2. perceiver behaves in manner that is consistent with first impression 3. target unwittingly adjusts behavior to perceiver's actions |
three steps of how the self-fulfilling prophecy works
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bounded rationality
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we are rational within bounds depending on our abilities, motives, available time, and other factors
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two-factor theory of emotion (Shachter and Singer)
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EMOTION (A) = AROUSAL (B) + LABELING OF AROUSAL (C)
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William James
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Whose theory states that...
self-esteem = achievements/pretensions (aspirations) |
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T. Higgins
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Whose theory states that...
the self-as-is comes from what we want from our ought self (self that means duty/obligation) and ideal self (fulfills hopes and dreams) |
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self-awareness theory
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self-focused attention leads people to notice self-discrepancies, thereby motivating either an escape from self-awareness or a change in behavior
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"shaping up"
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behaving so that self-discrepancies are lowered
(self awareness theory) |
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"shipping out"
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withdrawing from self-awareness
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Beaman Halloween Study
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34% of kids took too much candy
With mirror, only 12% did |
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Bateson Tea Study
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People paid 3x as much for tea when eyes were on the wall as compared to flowers on the wall
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drug abuse, sexual masochism, binge eating, suicide
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if people cannot reduce self-discrepancies, they escape from awareness through...
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private self-consciousness
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personality characteristic of individuals who are introspective, often attending to their own inner states
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public self-consciousness
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personality characteristic of individuals who focus on themselves as social objects, as seen by others
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self-regulation
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processes by which we seek to control or alter our thoughts, feelings, behaviors, and urges
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Dieters who were more tempted by snack food during a film ate more ice cream than other dieters and non-dieters afterwards
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Vohs and Heatherton's Diet Study
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ironic processes
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the harder you try to inhibit a thought, feeling, or behavior, the less likely you are to succeed
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implicit egotism
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nonconscious form of self-enhancement (Penny and Sylvia)
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self-serving cognitions
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people take credit for success and distance themselves/blame something for failure
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self-handicapping
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actions people take to handicap their own performance in order to build an excuse for anticipated failure
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procrastination
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purposive delay in starting or completing a task that is due at a particular time
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take drugs, neglect to practice
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What do men do when they self-handicap?
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report stress, physical symptoms
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what do women do when they self-handicap?
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sandbagging
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play down our abilities, lower expectations, and predict for everyone to hear that we will fail
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bask in reflected glory (BIRG)
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increase self-esteem by showing off their connections to successful others
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cutting off reflected failure
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CORF
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downward social comparisons
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defensive tendency to compare ourselves with others who are worse off than we are
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temporal comparisons
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comparisons between our past and present selves
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social comparison jealousy
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mixture of emotions that include resentment, envy, and a drop in self-esteem
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Baumeister's view of positive illusions
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they lead people to chronic patterns of self behavior and they are rated less favorably by friends despite thinking that they are all around good people
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spotlight effect
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tendency to believe that the social spotlight shines more brightly on oneself than it really does
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self-presentation
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strategies people use to shape what others think of them
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strategic self-presentation
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the 1st type of self-presentation:
consists of our efforts to shape others' impressions in specific ways in order to gain influence, power, sympathy, and approval |
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ingratiation
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part of strategic self-presentation:
acts that are motivated by the desire to "get along" with others and be liked |
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self-promotion
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part of strategic self-presentation:
acts that are motivated by the desire to "get ahead" and gain respect for one's competence |
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self-verification
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the 2nd type of self-presentation:
desire to have others perceive us as we truly perceive |
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self-monitoring
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tendency to regulate one's behavior to meet demands of social situations
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high self-monitors
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people who are poised, ready, and able to modify from one setting to the next
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low self-monitors
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people who are more consistent behaviorally and do not often change for others
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