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112 Cards in this Set

  • Front
  • Back
The Chameleon Effect
Chartrand and Bargh - mimicry is biologically wired
Studies show we do like people who imitate us even at a non-conscious level
Is imitation the highest form of flattery?
Compliance
changes in behavior that are elicited by direct request
obedience
behavior change promoted by the commands of authority
Sherif's autokinetic effect study
3 person groups
3 group sessions
Estimate how much the light is moving
Got to a norm eventually
Asch's line study
1, 2, 3, 4, 8, 15 confederates
37% of people conformed
25% did not conform
50% conformed half of the time
One being in agreement with subject led to an 80% decrease in conformity
Wilder's Group Size Ideas
People are more influenced by 2 groups of 2 than 1 group of 4
Cialdini's study of littering
more litter = people are more likely to litter
more littering when the setting is cluttered and when others littered
Presence of an ally
Asch - one ally led to 80% drop in conformity
Most unlikely Supreme Court decision is 8-1
Men's conform more...and like....women
conform more in private and like agreeable women
Women conform more when in....and like.....men
Conform more in public and like independent men
Individualism
focus on individual goals (independent, autonomous, self-reliant)

More complex (industrious), more affluent (personal prosperity), heterogenous (people are looser)
Collectivism
Focus on interdependence (social harmony)

Less complex (industrialized), less affluent (personal wealth), homogenous (tighter language, religion)
Moscovici's ideas on minority influence
Minority must be forceful, persistent, and unwavering but flexible and open-minded
Hollander's ideas on minority influence
People should conform at first to earn idiosyncrasy credits and when they have accumulated enough, their dissent will not be as harshly looked upon
Langer's copier study
Just need copier - 60% comply
Give a reason - 94% comply
No reason, but use because - 93% comply
The foot-in-the-door technique
Setup someone for the real request with a smaller one first
The Golden Rule
The Universal Norm of Reciprocity
Homemaker Study (Freedman and Fraser)
53% of women allowed surveyors to come into their homes after already answering a phone survey for them when first asked

Foot-in-the-door
Coke Study (Regan)
Subjects paid 43 cents more on raffle tickets when given a Coke

Universal Norm of Reciprocity
low-balling
secure an agreement and then increase its size by revealing hidden costs. works best in private and when done by same person
Early morning Psych study (Cialdini)
31% said yes to 7am study
56% said yes when asked to participate and then told time after agreeing
door-in-the-face technique
preface real request with one that is much too large
Volunteering with kids study (Cialdini)
50% agreed when asked for 2 hrs/wk/2 yrs and then just the zoo
17% agreed with just the zoo
that's not all folks
influencer begins with large request then decreases it by offering discount/bonus
Cupcake study (Burger)
73% bought when cupcake went from $1 to 75 cents
44% bought when price was just 75 cents
social perception
general term for the processes by which people come to understand one another
the elements of social behavior
persons, situations, and behaviors
College student face study (Willis and Todorov)
correlations were high in all categories (trustworthy, competent, likable, aggressive, attractive) at all time intervals
Physiognomy
the art of reading characteristics from faces
Hassin and Trope's babyfacedness characteristics
Large eyes, curly hair, long eyelashes, full round face
Reasons babyfacedness affects behavior
1. humans are programmed to respond gently to infant features

2. we learn to associate infant features with helplessness

3. maybe there is a link between physical appearance and behavior
scripts
preset notions about certain situations that enable people to anticipate the goals, behaviors, and outcomes likely to occur
Atypical
Do you learn more about a person if their scripts are typical or atypical?
nonverbal behavior
behavior that reveals a person's feelings without words - through facial expressions, body language, and vocal cues
Happy, sad, angry, fearful, surprised, and disgusted
What are the six primary emotions?
anger superiority effect
people are quicker to spot, and slower to look away from angry faces in a crowd than faces with neutral and less threatening emotions
spoken word CONTROLLED
the face CONTROLLED
the body - easier to notice deception
the voice - pitch raises, hesitates
What are the four channels that provide relevant info and how effective are they?
Jones' and Davis' Correspondent Inference Theory
predicts that people try to infer from an action whether the act itself corresponds to an enduring personal characteristic
Choice
Part 1 of Jones and Davis correspondent inference theory - behavior that is freely chosen is more informative than behavior that is coerced (Castro paper)
Expectedness
Part 2 of Jones and Davis correspondent inference theory - people think that they know more about the atypical (wearing jeans to class vs. a suit)
Effects/Consequences
Part 3 of Jones and Davis correspondent inference theory - acts that produce more than one positive outcome do not reveal as much as those which produce just one (good salary, fun, location vs. just location)
Kelley's covariation principle
principle of attribution theory holding that people attribute behavior to factors that are present when a behavior occurs and absent when it does not
Consensus info
Part 1 of Kelley's covariation principle - do others like the movie? does Jim make others cry?
Distinctiveness info
Part 2 of Kelley's covariation principle - does he like all movies? does she cry all the time?
Consistency info
Part 3 of Kelley's covariation principle - does he like the film later? has Jim made her cry before?
cognitive heuristics
info processing rules that enable us to think in ways that are quick and easy, but often lead to error
availability heuristic
tendency to estimate odds that event will occur by how easily instances of it pop to mind - are there more words that start with R or more words that have R as the third letter?
false consensus effect
tendency for people to overestimate extent to which others share opinions, attributes, and behaviors
base-rate fallacy
people are insensitive to numerical base rates or probabilities - being influenced more by lottery winners and harsh plane crashes
counterfactual thinking
tendency to imagine alternative outcomes that might have occurred but didn't (what if?)

Typical with education, career, and romance
fundamental attribution error
tendency to focus on role of personal causes and underestimate the impact of situations on other people's behavior
Game show study (Ross)
Even though audience knew the questioner made up the questions, they still rated the questioner as smarter than the contestants
Social perception
1. identify behavior and make quick personal attribution

2. correct or adjust to account for situational factors
Taylor and Fiske
Participants faced either actor A or B and whomever they faced was considered to be more dominant
actor-observer effect
tendency to attribute our behavior to situational causes and the behavior of others to personal factors (counselors to prisoners)
True
True or false: attribution error is a western phenomenon?
US flag - Fish was leading
Chinese flag - Fish was being chased
What were the differences when participants saw a US or Chinese flag before Ying-yi Hong's fish study?
belief in a just world
belief that people get what they deserve in life, an orientation that leads people to disparage victims
impression formation
process of integrating information about a person to form a coherent impression
summation model
the more positive traits there are, the better
average model
the higher the average value of all traits, the better
information integration
impressions formed of others are based on a combination, or integration, of:

1. personal distributions of the perceive and
2. a weighted average, not a simple average, of target person's characteristics
priming effects
tendency for frequently or recently used concepts to come to mind easily and influence the way we interpret new information
trait negativity bias
tendency for negative information to weigh more heavily than positive information
implicit personality theory
network of assumptions that we hold about relationships among various types of people (OJ Simpson)
central traits
traits that exert a powerful influence on overall impressions such as warm and cold (Asch)
primacy effect
tendency for info presented early to have more impact on impressions

Asch - two lists just inverse of each other
need for closure
desire to reduce cognitive uncertainty, which heightens the importance of first impressions
change of meaning hypothesis
once people have formed an impression, they start to interpret inconsistent info in light of impression
confirmation biases
tendency to seek, interpret, and create info that verifies existing beliefs
belief perseverance
tendency to maintain beliefs even after they have been discredited
self-fulfilling prophecy
process by which one's expectations about a person eventually lead that person to behave in ways that confirm those expectations
Pygmalion in the classroom (Rosenthal)
teachers' expectations significantly predicted their students' performance 36% of the time

teachers alter their behaviors in ways that are consistent with initial student impressions
1. perceiver forms an impression of target

2. perceiver behaves in manner that is consistent with first impression

3. target unwittingly adjusts behavior to perceiver's actions
three steps of how the self-fulfilling prophecy works
bounded rationality
we are rational within bounds depending on our abilities, motives, available time, and other factors
two-factor theory of emotion (Shachter and Singer)
EMOTION (A) = AROUSAL (B) + LABELING OF AROUSAL (C)
William James
Whose theory states that...

self-esteem = achievements/pretensions (aspirations)
T. Higgins
Whose theory states that...

the self-as-is comes from what we want from our ought self (self that means duty/obligation) and ideal self (fulfills hopes and dreams)
self-awareness theory
self-focused attention leads people to notice self-discrepancies, thereby motivating either an escape from self-awareness or a change in behavior
"shaping up"
behaving so that self-discrepancies are lowered

(self awareness theory)
"shipping out"
withdrawing from self-awareness
Beaman Halloween Study
34% of kids took too much candy
With mirror, only 12% did
Bateson Tea Study
People paid 3x as much for tea when eyes were on the wall as compared to flowers on the wall
drug abuse, sexual masochism, binge eating, suicide
if people cannot reduce self-discrepancies, they escape from awareness through...
private self-consciousness
personality characteristic of individuals who are introspective, often attending to their own inner states
public self-consciousness
personality characteristic of individuals who focus on themselves as social objects, as seen by others
self-regulation
processes by which we seek to control or alter our thoughts, feelings, behaviors, and urges
Dieters who were more tempted by snack food during a film ate more ice cream than other dieters and non-dieters afterwards
Vohs and Heatherton's Diet Study
ironic processes
the harder you try to inhibit a thought, feeling, or behavior, the less likely you are to succeed
implicit egotism
nonconscious form of self-enhancement (Penny and Sylvia)
self-serving cognitions
people take credit for success and distance themselves/blame something for failure
self-handicapping
actions people take to handicap their own performance in order to build an excuse for anticipated failure
procrastination
purposive delay in starting or completing a task that is due at a particular time
take drugs, neglect to practice
What do men do when they self-handicap?
report stress, physical symptoms
what do women do when they self-handicap?
sandbagging
play down our abilities, lower expectations, and predict for everyone to hear that we will fail
bask in reflected glory (BIRG)
increase self-esteem by showing off their connections to successful others
cutting off reflected failure
CORF
downward social comparisons
defensive tendency to compare ourselves with others who are worse off than we are
temporal comparisons
comparisons between our past and present selves
social comparison jealousy
mixture of emotions that include resentment, envy, and a drop in self-esteem
Baumeister's view of positive illusions
they lead people to chronic patterns of self behavior and they are rated less favorably by friends despite thinking that they are all around good people
spotlight effect
tendency to believe that the social spotlight shines more brightly on oneself than it really does
self-presentation
strategies people use to shape what others think of them
strategic self-presentation
the 1st type of self-presentation:

consists of our efforts to shape others' impressions in specific ways in order to gain influence, power, sympathy, and approval
ingratiation
part of strategic self-presentation:

acts that are motivated by the desire to "get along" with others and be liked
self-promotion
part of strategic self-presentation:

acts that are motivated by the desire to "get ahead" and gain respect for one's competence
self-verification
the 2nd type of self-presentation:

desire to have others perceive us as we truly perceive
self-monitoring
tendency to regulate one's behavior to meet demands of social situations
high self-monitors
people who are poised, ready, and able to modify from one setting to the next
low self-monitors
people who are more consistent behaviorally and do not often change for others