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9 Cards in this Set

  • Front
  • Back
Appealing aspect of social media
Sheer reach, an advertising term that refers to the total number of different people exposed to a medium during a given period of time.
Varieties of social media
Commercial services/Branded services - Facebook, LinkedIn, SlideShare, Twitter, Wikipedia, YouTube
White-label technologies - hide the brand if you so desire and let you establish your own social networks under any names you desire
Social technologies in the enterprise - Yammer
Make vs buy
Implementing yourself keeps the solution inside an organization's firewall, you are able to more directly and precisely control its security
Internal will also require system upgrades and maintenance.
Social content management
The application of traditional content management strategies to content generated using social business technologies.
Bringing social content into the organisation
Use a number of mechanisms:
Facebook Connect
RSS
Gateways
Finding content brought in from social media
Twitter has handles that can be used:
Sender
Mentions (the @ or DM it is addressed to)
Unique Twitter ID
A ReTweet ID if it was ReTweeted
Date and time sent
Hashtag
Integrating social technologies
Refers to the merging together - programmatically or merely experientially - of multiple community-building capabilities with themselves or with a "regular" web site, be they internal or external or some combination thereof
Facebook Connet
Mechanism that allows you to create and sign into Web accounts using your Facebook credentials, rather than having to establish new identities each and every time.
Tibbr
Extends social technology's people based functionality to information systems as well. E.g. and "application event stream" essentially "tweets" things that happen in your key applications, which you follow more or less like you do your friends.