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23 Cards in this Set

  • Front
  • Back
conformity
the tendency to change our perceptions, opinions, or behavior in ways that are consistent with group norms.
sherif
visual perception experiment
Solomon asch
conformity study-line test
informational influence
influence that produces conformity when person believes others are correct in their judgments.
normative influence
influence that produces conformity when a person fears the negative social consequences of appearing deviant.
private conformity
the change of beliefs that occurs when a person privately accepts the position taken by others.
public conformity
a superficial change in overt behavior without a corresponding change of opinion that is produced by real or imagined group pressure.
minority influence
the process by which dissenters produce change within a group.
idiosyncrasy credits
interpersonal "credits" that a person earns by following group norms.
compliance
changes in behavior that are elicited by direct requests.
Langer
we often respond mindlessly to words without fully processing the information they are supposed to convey.
norm of reciprocity
the powerful norm of reciprocity dictates that we treat others as they have treated us.
foot in the door technique
break the ice with a small initial request that the customer can't easily refuse. - a two step compliance technique in which an influencer sets the stage for the real request by first getting a person to comply with a much smaller request.
lowballing
a two step compliance technique in which the influencer secures the agreement with a request but then increases the size of that request by revealing hidden costs.
an effective way to get someone to do you a favor is to make a first request that is so large the person is sure to reject it.
true
door in the face
an influencer prefaces the real request with one that is so large that it is rejected.
that's not all technique
influencer begins with an inflated request, then decreases its apparent size by offering a discount or bonus. (infomercial)
obedience
behavior change produced by the commands of authority
milgram
conducted his experiments during the time hitler was being tried for Nazi war crimes.
-ethical debate
social impact theory
the theory that social influence depends on the strength, immediacy, and number of source persons relative to target persons.
factors that influence obedience
physical presence and apparent legitimacy of the authority figure.
-victim's proximity.
-participants were led to feel relieved of personal responsibility for the victim's welfare.
-gradual escalation was used.
defiance
social influence can also breed rebellion and defiance
-having allies gives individuals the courage to disobey.
as the number of people in a group increases, so does the group's impact on an individual.
false