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20 Cards in this Set
- Front
- Back
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burawoy worked as a machine operater in an enghine plant in which workers were paid by the peice. Payment by the piece is an example of which of the following employment relationships or "INTERNAL GOVERNANCE STRUCTURES" identified by williamson
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Spot Market
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According to Burawoy, workers in which of following jobs were most in need of help from the others?
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Operators
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"IRREVOCABLE CONFLICT OF INTEREST" differntiates inspectors from operators?
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Inspector - concerned with quality
Operators - concerned with quantity |
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operators somestimes transferred blame for their own mistakes to inspectors by shifting the "OK" tag from the first peice to one that is scrap. William would describe this as _______
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Opportunism
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____ is the group most likely to make compromises with operators.
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FOremen
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in the shop observed by Burawoy, operators regularly turned out more than 140% of the benchmark rate, but turned in only 140%. keeping the rest "KITTY" why?
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Kept a reminder as a kitty for those operations on which they would not make out
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which does BUrawoy see as being MOST responsible for causing conflict between production and auxiliary workers, and which is LEAST
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LEAST- deliberate obsturctionaism of auxiliiary workers
MOST - managerial allocation of resources |
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which type of conflict was more promeinent in the machine shop observed by Burawoy, management worker conflict, or lateral forms of conflict like compettitiveness?
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LATERAL forms of conflict like competitiveness
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According to BUrawoy, its not monetary incentive that concretely coordinates the interests of management and workers in the shop he observed, but the play of the game itself. What does he see as being "generated" by the play of the game itself?
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GENERATES a common interest in the outcome and in the game's continutuiy
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what does KUNda mean when he says that the orgnaizational culture of high technologies corporation is "ENGINEERED"
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-Researched
-developed -designed -maintained |
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accroding to Amiai Etziono, what forms of control have bureaucratic work organizations traditionally relied on?
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UTILITARIAN forms of control
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What is "NORMATIVE CONTROL"
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attempt to ELICIT annd DIRECT the required efforts of members by CONTROLLING underlying experiences, thoughts, and feelings that guide their actions
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When org members are under the influence of "NORMATIVE CONTROL" what motivates them to act in the best interests of the company?
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-INteral commitment
-strong identivication with compnay goals -intrinsic satisfaction from work |
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shaping employees selves in the corporate image is thougth to be necessary for large scale bureaucratic organizations faced with what kind of environments, accroding to KUNDA's summary of Managerial literature?
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TURBULENT environments
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kunda sees written documents, speeches and presenations produced by senior managers a high technologies corporation as having 3 themes. List 2
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-tech's depiction as an organic entitiy whose goals shared by all reflect moral stance vis-vis the world
-elaboration of member's desired attributes |
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according to kunda, what are rituals?
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rule governed activity of symboloic character which draws attention of participants to objects of thought and feeeling which they hold to be speical significance.
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Kunda tells us that "at tech, memebers regularly participate in a variety of such structured face-to-face gatherings." He offers several examples of such RITUALS. list 2
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speeches, presentations, meeting,s lectures, parties, traiing workshops
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where is the "MANAGERIAL VERSION of TECHCULTURE.. dramatized and brougth to life?
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PRESENTATIONAL RITUALS
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KUNDA intentifies several factors that lead many tech employees to submit to their company's definition of them and voluntary embrace their roles.
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-Image of president
-perception of companies postiive treatment of its employees |
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Kunda reports that some employees distance themselves from their roles. HE identifies number of ways which one or more employees do this. List 2
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-CYNCISM
-DEBUNKING |
