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5 Cards in this Set
- Front
- Back
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Coaching |
Improving performance through day to day communications between supervisor and employee |
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Halo Effect |
Generalizations and unrealistic expectations in a positive manner about someone |
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Job Expectations Technique |
Frequent two-way feedback gives both the supervisor and the employee an opportunity to clarify expectations |
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Incident-Feedback Technique |
Investigating potential problems or checking perception of performance |
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Leveling |
Technique used to gather evidence about performance and confronting employees about poor performance |
