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17 Cards in this Set
- Front
- Back
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(Encourage) group performance, influential and evolved members feel confident, secure and useful.
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"Facilitate"
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Sending and receiving messages,and understanding and being understood.
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"Communication"
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Means to pull away from violent situations and to give the person time to cool off before time to cool off before attempting to resolve the conflict.
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"Withdrawal"
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The word you understand when you read them or hear them spoken.
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"Recognition vocabulary"
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(check for accuracy) his or her own understanding of the reading task.
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"Monitor"
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A change in tone or voice.
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"Inflection"
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Business owners and employee groups frequently solve labor disputes. By using this third party expert.
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"Arbitrator"
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The statement or situation in which the word fall is used.
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"Context"
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A clash or struggle that sometimes occurs when individuals or groups have points of view.
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"Conflict"
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The word you use in your speech or writing.
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"Active vocabulary"
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Each side gives up some of its demands and meats the other side ½ ways.
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"Compromise"
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Facial expressions and body posturing.
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"Nonverbal Communication"
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Bargaining by persuasion rather than argument.
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"Negotiation"
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A reaction or response to what is said.
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"Feedback"
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A written document sent to someone outside an organization.
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"Business letter"
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Is one technique used by a listener to convey interest to the speaker.
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"Paraphrasing"
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Air a note used to aid the memory.
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"Memorandum"
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