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294 Cards in this Set

  • Front
  • Back
Which of the following provides the BEST security and accountability for a Data Center?
A. Entry logging
B. Combination locks
C. Card keys
D. Dead bolts
C. Card keys
Which of the following slots, if available, would offer the highest bandwidth?
A. AGP
B. PCI-E x16
C. PCI-X
D. PCI
B. PCI-E x16
Which of the following are the FIRST actions to take when an administrator is troubleshotting a server? (Select TWO)
A. Make one change at a time and test/confirm the change has resolved the problem.
B. Verify full system functionality.
C. Replicate the problem.
D. Determine if a common element is causing multiple problems.
E. Identify any changes to the server.
C. Replicate the problem.
E. Identify any changes to the server.
Which of the following server types performs the same function as the LMHOSTS file?
A. DNS
B. DHCP
C. WINS
D. FTP
C. WINS
Which of the following software directly interacts with the hardware and handles hardware resource requests from virtual machines?
A. Guest OS
B. Virtual Center
C. VT
D. Hypervisor
D. Hypervisor
Which of the following must occur when installing SCSI devices into the server?
A. Terminate the back end of the chain.
B. Set the jumper to device ID 0.
C. Terminate both ends of the chain.
D. Set the jumper to cable select.
C. Terminate both ends of the chain.
A server has six drives of equal size attached to a RAID controller. Which of the following fault tolerant RAID levels would allow the maximum amount of data to be stored?
A. RAID 1 +0
B. RAID 5
C. RAID 0
D. RAID 1
B. RAID 5
Wich of the following RAID levels can withstand the simultaneous loss of two physical drives in an array?
A. RAID 0
B. RAID 3
C. RAID 5
D. RAID 10
D. RAID 10
Which of the following is the BEST place to find the lastest BIOS upgrade of the server system board?
A. Third-party vendor
B. BIOS manufacture webstie
C. Operating system manufacture website
D. Server's manufacture website
D. Server's manufacture website
Which of the following technologies was created to reduce cost, increase cable length, and uses 3.3v across the line?
A. Wide-Ultra SCSI-3
B. High-Voltage Differential
C. Low-Voltage Differential
D. Fibre Channel
C. Low-Voltage Differential
Which of the following is the MOST common problem that occurs in server rooms?
A. Excessive cooling
B. Dust buildup
C. Poor ground wires
D. Wet floors
B. Dust buildup
Which of the following is the FINAL step in the backup process?
A. Load differential tape
B. Verify backup
C. Load new tapes
D. Perform a full backup
B. Verify backup
Which of the following internal storage media types has the GREATEST storage capacity?
A. Compact flash drive
B. SATA hard drive
C. Blu-Ray drive
D. SDLT Tape drive
B. SATA hard drive
An administrator is adding memory to a server. Once the system boots up, the same amount of memory appears as before the upgrade. Which of the following is the MOST likely cause?
A. The memory is not the correct CAS latency.
B. The memory is not installed in the correct slot.
C. The memory does not have the correct timing.
D. The memory is not the correct speed.
B. The memory is not installed in the correct slot.
Which of the following is an advantage of SMP?
A. Smaller initial investment
B. Doubles memory requirements
C. Higher simultaneous thread processing
D. Decreases overhead
C. Higher simultaneous thread processing
An administrator is upgrading memory on the server. Once the server is turned back on, the administrator notices that the memory has not changed. The system board website says the board should accept the new amount of memory. Which of the following should the administrator do FIRST?
A. Replace memory chips with known good memory chips.
B. Reseat the memory chips.
C. Update the BIOS.
D. Upgrade the server OS
B. Reseat the memory chips.
A server consists of two 72GB SCSI drives and four 146GB SCSI drives. All drives are attached to a RAID controller. The system administrator has decided to configure all six drives in a RAID 5 array. How much usable disk space will this array have?
A. 288GB
B. 360GB
C. 432GB
D. 728GB
B. 360GB
A user selects their proper domain and is unable log into their Windows computer. The error states: system cannot log you on to the domain because the system's computer account in its primary domain is missing or the password on that account is incorrect? Which of the following is the MOST likely cause for this error?
A. The computer's account was removed from Active Directory.
B. The user's account was removed from Active Directory.
C. The computer was disjoined from the domain.
D. The user typed in the wrong password
C. The computer was disjoined from the domain.
A user calls the system administrator and states that they can no longer access the file server they had been working on all morning. To troubleshoot this problem, which step should the administrator take FIRST?
A. Reboot the file server.
B. Ask the user what they were doing when they noticed the problem.
C. Ask the user to reboot their PC.
D. Ask the user to ping the defualt gateway and report the response times back to the administrator.
B. Ask the user what they were doing when they noticed the problem.
Which of the following is the BEST way to allow web software through the server firewall?
A. Implement an application exception.
B. Implement an access control list (ACL).
C. Open the corporate firwall to allow port 80.
D. Implement port blocking on port 80.
B. Implement an access control list (ACL).
After a virus outbreak, which of the following can be used to deploy a hotfix in a Microsoft environment? (Select TWO)
A. WSUS
B. Terminal services
C. Remote management cards
D. Group policy
E. SNMP
A. WSUS
D. Group policy
An administrator has been having problems with server security. Many of the servers have been infected with ciruses in the past. Which of the following can be done to ensure that systems avoid OS exploits?
A. Implement an intrusion detection system (IDS).
B. Implement a dual-factor authentication method.
C. Implement a patch management process.
D. Implement stronger user passwords.
C. Implement a patch management process.
A server has six drives of equal size attached to a RAID controller. Which of the following RAID levels would provide the FASTEST performance?
A. RAID 5
B. RAID 1+0
C. RAID 0
D. RAID 1
C. RAID 0
Which of the following are benefits of the HCL? (Select TWO)
A. Enhanced stability
B. Vendor supported
C. Higher number of available component choices
D. Lower cost
E. Enhanced security
A. Enhanced stability
B. Vendor supported
A company's legal and regulatory departments have drafted a new policy in which emails must be retained for no longer than three years. Which of the following locations should an administrator configure when complying with the new policy? (Select THREE)
A. Local workstations
B. Backup tapes
C. Domain controllers
D. Email server
E. SMTP gateway
F. Proxy server
A. Local workstations
B. Backup tapes
D. Email server
Which of the following BEST describes a benefit of RAID 0?
A. High fault tolerance
B. Ease of failure recovery
C. High performance
D. No configuration
C. High performance
Which of the following is a best practice that can be used to ensure consistency when building systems?
A. Server build checklist
B. Server baselining tools
C. Architecture diagrams
D. Hardware compatibility list
A. Server build checklist
Which of the following disaster recovery sites requires power and cabling to be run before it can be used?
A. Hot site
B. Cold site
C. Warm site
D. Failover site
B. Cold site
An aministrator has a malfunctioning uninterruptible power supply (UPS). Which of the following is the MOST likely cause of the problem?
A. Battery needs to be replaced
B. Light switch is turned off
C. Smart cable is disconnected
D. UPS nees a firmware update
A. Battery needs to be replaced
Which of the following is the major advantage of PCI-e over PCI-X?
A. Sensitivity to background noise
B. Height of the card
C. Shared bus topology
D. Point-to-point bus topology
D. Point-to-point bus topology
When installing external SCSI devices, terminators are required on: (Select TWO)
A. the SCSI adapter.
B. each device.
C. the first device.
D. the last device.
E. the server's parallel port.
A. the SCSI adapter
D. the last device
Which of the following descrives the FINAL step in the troubleshooting process?
A. Verify full system functionality.
B. Implement the change.
C. Test the theory to determine the cause.
D. Root cause analysis
A. Verify full system functionality
Which of the following is the MOST likely connection for a backup external modem?
A. IEEE 1394
B. SCSI
C. Serial
D. SATA
C. Serial
Which of the following tools restricts device installation?
A. Default domain policy
B. Group Policy
C. Disk Management
D. File share properties
B. Group Policy
Which of the following would allow an administrator to incorporate a new Windows service pack into an installation when the media does not include the service pack?
A. Templates
B. RIS
C. Ghost
D. Slipstreaming
D. Slipstreaming
An administrator needs to implement a security patch policy on the network that adheres to an internal SLA. Which of the following actions BEST achieves this task?
A. Define a test server group, install the patches and if successful schedule installation on production servers.
B. Define a test server group, schedule installation on production servers and then install all updates and patches.
C. Install the patches during a non-working hour.
D. Send an email to all company users and request the best time for installation.
A. Define a test server group, install the patches and if successful schedule installation on production servers.
A server has a single, half height, PCI-X 3.3v slot available. Which of the following cards can fit in this slot? (Select THREE)
A. Hal Height, Universally Keyed PCI card
B. Full Height, 3.3v PCI-X card
C. Half Height, x16 PCI Express Card
D. Half Height, 3.3v PCI card
E. Half Height, Universally Keyed PCI-X card
F. Full Height, Universally Keyed PCI card
G. Half Height, x8 PCI Express card
A. Half Height, Universally Keyed PCI card
D. Half Height, 3.3v PCI card
E. Half Height, Universally Keyed PCI-X card
Which of the following key sequences will allow a technician to install third party drivers during a Windows installation?
A. Press F6
B. Press ESC
C. Press any key
D. Press Alt+F8
A. Press F6
Which of the following would be an advantage to using a blade server as opposed to a rack mount server?
A. Blade servers allow for internal tape drives
B. Blade servers offer more rack density
C. Blade servers are typically faster
D. Blade servers allow for more RAM
B. Blade servers offer more rack density
An administrator has just upgraded a server from non-hot plug storage to all hot plug storage. The administator powers up the server, during POST the RAID controller is recognized but none of the drive lights flash. Which of the following should the administrator do FIRST to troubleshoot the problem?
A. Chack the backplane cabling.
B. Check ther server BIOS.
C. Update the RAID controller firmware.
D. Install the latest hard drive firmware.
A. Check the backplane cabling.
An administrator has just installed a new NIC into the server. The system POSTs fine and the NIC is recognized by the OS, but it does not receive an IP address. Which of the following is the MOST likely cause of this?
A. The NIC is not on the HCL.
B. The driver is incorrect on the server.
C. The patch cable has not been seated properly.
D. The NIC is not seated properly.
C. The patch cable has not been seated properly.
Which of the following storage protocols would be suitable for transport across an IP network?
A. SAS
B. SCSI
C. iSCSI
D. SATA
C. iSCSI
Which of the following RAID levels provides the HIGHEST fault tolerance possible?
A. RAID 0
B. RAID 5
C. RAID 6
D. RAID 10
D. RAID 10
An administrator has just installed a web server for the company's Internet site. After bringing the system online, customers notify the administrator that they cannot connect to the server. The administrator tests the web server from a workstation and can access the website. The customers continue to report issues. Which of the following is the MOST likely reason for this?
A. The server's firewall is misconfigured.
B. The server's timeout feature is set incorrectly.
C. The web server was not installed properly.
D. The company firewall is misconfigured
D. The company firewall is misconfigured.
When load balancing traffic between two web servers, which of the following technologies provides the LOWEST cost solution?
A. Active/passive cluster
B. Active/active cluster
C. Log shipping
D. DNS round robin
D. DNS round robin
When an administrator is troubleshooting a system, which of the following descrives the NEXT course of action if a change does not solve the problem?
A. Establish a new theory of probable cause.
B. Reverse the change.
C. Implement the next logical change
D. Perform a root cause analysis.
B. Reverse the change.
Which of the following memory types is located in the processor chip?
A. EDO
B. L1
C. xD
D. DDR
B. L1
A new storage array must be configured for a database server. This array will store transaction logs that are always being written. Which of the following RAID solutions would provide fault tolerance and fast write operations without the use of parity?
A. RAID 0
B. RAID 3
C. RAID 6
D. RAID 10
D. RAID 10
An IT manager is concerned about server administrators having to be cross-trained to work on every server. Which of the following is the BEST way to correct this problem?
A. Ensure that server baselines are documented for each server.
B. Ensure that all server documentation is completed and up to date.
C. Ensure that each server is accessible via a KVM over IP.
D. Ensure taht each server is processed through the change control board.
B. Ensure that all server documentation is completed and up to date.
A workstation is added to a newly created subnet using 192.168.100.0/24. A DHCP server is available on subnet 192.168.101.0/24. The user is unable to lease an address from the DHCP server. Which of the following would BEST resolve the problem?
A. Assign the workstation a static IP address.
B. Add a second DHCP server to the 192.168.101.0/24 subnet.
C. Add a DHCP relay to the 192.168.100.0/24 subnet
D. Add a DHCP server to the 192.168.100.0/24 subnet
C. Add a DHCP relay to the 192.168.100.0/24 subnet
Which of the following is a differentiating feature of file permissions as compared to share permissions?
A. File permissions are less granular than share permissions.
B. Full control can only be set using file permissions.
C. File permissions are more granular than share permissions.
D. Full control can only be set using share permissions.
C. File permissions are more granular than share permissions.
An administrator attempts to install the latest security patches for an older server. When the administrator runs the patch installer, the install fails. The administrator tries again, and the installer fails again. Which of the following is the MOST likely reason for this?
A. The administrator improperly configured the virtual memory settings on the server.
B. The administrator is using incorrect patch switches for the install.
C. The administrator is trying to install security patches for software that is not installed.
D. The administrator is trying to install patches that require hard drive encryption on the server.
C. The administrator is trying to install patches for software that is not installed.
Which of the following server types performs the same function as the HOSTS file?
A. FTP
B. DHCP
C. DNS
D. WINS
C. DNS
SMP is considered to be a form of:
A. mail protocol
B. monitoring protocol
C. mapped printer
D. multi-processing
D. multi-processing
Which of the following is a benefit of application virtualization?
A. The need for multiple licenses of any software is unnecessary
B. Interoperability of disparate programs is easily attained.
C. server loads are greatly reduced from lowered traffic.
D. Applications are easily accessible from anywhere on teh LAN.
D. Applications are easily accessible from anywhere on the LAN.
Which of the following server virtualization features would BEST allow an administrator to quickly prepare a virtual server so that it is ready for use?
A. Remote configuration
B. No physical hardware to setup
C. Native RIS integration
D. Clone the machine from a template
D. Clone the machine from a template
Multiple expansion cards are installed in a rack mount 1U server. All expansion cards stop working simultaneously. Which of the following is the MOST likely cause of the problem?
A. Motherboard
B. Operating system
C. Expansion cards
D. Riser cards
D. Riser cards
Which of the following assists with airflow in a server? (Select TWO)
A. Riser cards
B. Water cooling
C. Shroud
D. Baffle
E. Heat sinks
C. Shroud
D. Baffle
Which of the following BEST describes a DAS?
A. A collection of disks presented as storage to multiple servers through dedicated channels.
B. A collection of disks presented as storage to a single server through an existing network.
C. A collection of disks presented as storage to a single server through directly attached technologies.
D. A collection of disks presented as storage to multiple servers through an existing network.
C. A collection of disks presented as storage to a single server through directly attached technologies.
Which of the following storage technologies connects by TCP/IP and is separate from the company LAN?
A. Tape library
B. NAS
C. Optical jukebox
D. SAN
D. SAN
Which of the following memory technologies has the HIGHEST cost to implement?
A. ECC
B. RAID
C. Pairing
D. Registered
B. RAID
Which of the following statements is true about L3 cache?
A. L3 cache operates faster than the system processor
B. L3 cache runs at the speed of the processor
C. L3 cache can deliver data in as little as 15ns
D. L3 cache runs at the speed of the system bus
B. L3 cachs runs at the speed of the processor
Which of the following factors is the MOST likely cause of a power supply fan failure?
A. Extreme temperature variances
B. Extreme humidity variances
C. Power stability fluctuations
D. Excessive dust accumulation
D. Excessive dust accumulation
Which of the following is the minimum number of drives required for a RAID 10 array?
A. 3
B. 4
C. 5
D. 10
B. 4
When running a Windows server, which option is used with the ping command to convert numerical addresses to host names?
A. -r
B. -a
C. -v
D. -n
B. -a
Which of the following server virtualization features would BEST allow an administrator to quickly prepare a virtual server so that it is ready for use?
A. Remote configuration
B. No physical hardware to setup
C. Native RIS integration
D. Clone the machine from a template
D. Clone the machine from a template
Which switch should be used with the ipconfig command if an administrator wants to test the functionality of a DHCP server?
A. /renew
B. /flushdns
C. /release
D. /all
A. /renew
Memory utilization by the print spooler process is constantly climbing after users begin to print to a certain type of printer. Which of the following is the MOST likely cause of the problem?
A. Corrupted print spooler software
B. Memory leak in one of the print drivers
C. The disk drive is out of free space
D. Memory leak in the print spooler
B. Memory leak in one of the print drivers
After a server has been installed into a rack, an administrator must ensure which of the following?
A. Warm air flow is permitted through the front bezel
B. The system is labeled so that it can be identified
C. Verify the change control process can be implemented
D. Determine the correct power requirements
B. The system is labeled so that it can be identified
A user is unable to connect to the company's intranet server by FQDN, but can connect by IP address. Other users are not having a problem. An administrator verifies that the user can successfully ping the server by IP address and can properly resolve the FQDN using nslookup. The problem is persisting after running ipconfig /flushdns. Which of the following should the administrator do NEXT?
A. Examine the lmhost file.
B. Flush the cache ont he DNS server.
C. Flush the cache on the WINS server.
D. Examine the hosts file
D. Examine the hosts file
Which of the following are possible SCSI ID ranges on a wide SCSI adapter?
A. 1 - 7
B. 1 - 16
C. 0 - 7
D. 0 - 15
D. 0 - 15
Which of the following describes a server that is hosting only an Anti-virus program?
A. Distributed Application Server
B. Dedicated Application Server
C. Peer-to-Peer Application Server
D. File and Print Server
B. Dedicated Application Server
Which of the following can occur if the maximum rated load is exceeded on an uninterruptible power supply (UPS)?
A. There is a fire hazard potential if a power outage occurs.
B. The last system plugged into the UPS will not be provided any power.
C. The UPS will draw more power from the circuit to compensate.
D. The runtime of the UPS will be insufficient if a power outage occurs.
D. The runtime of the UPS will be insufficient if a power outage occurs.
Which of the following memory types has the FASTEST speed?
A. SODIMM
B. SDRAM
C. DDR3
D. DDR2
C. DDR3
Several reports are logged stating that an application server is performing slowly. During the investigation, the administrator notices that the hard drives on the server appear to have a high level of activity. Which items should the administrator monitor using performance monitoring tools? (Select TWO)
A. Page File
B. Disk Utilization
C. System Temperature
D. Processor Utilization
E. Network Utilization
A. Page File
B. Disk Utilization
Which of the following file types can MIcrosoft servers package for remote installation by default?
A. .exe
B. .lni
C. .msi
D. .dll
C. .msi
Which of the following components channels air flow through a server chassis?
A. Fan
B. Heat sink
C. Shroud
D. Radiator
C. Shroud
Which of the following backup methodologies is MOST time efficient for restoring data?
A. Incremental
B. Differential
C. Full
D. GFS
C. Full
Deploying an operating system using WDS without a boot disk would require which of the following?
A. FTP server
B. PXE support
C. CUPS
D. Installation CD
B. PXE support
Which of the following technologies can provide geographically based load balancing with high availability between two web servers with static content?
A. Multicast
B. Active/passive cluster
C. Active/active cluster
D. DNS round robin
C. Active/active cluster
An administrator has encountered a problem with a particular piece of software installed on the server and begins the troubleshooting process. Which of the following is the FIRST place the administrator should look for specific information about the problem?
A. The supporting documentation
B. The vendor website
C. The Internet
D. The server event logs
D. The server event logs
Which of the following is the BEST way to ensure that all users receive a mapping to multiple shared drives?
A. Configure individual user accounts
B. Logon scripts
C. Local policy
D. Set NTFS permissions
B. Logon scripts
A power loss during a firmware update would MOST likely result in which of the following?
A. Increased heat output
B. Damage of the hardware
C. Loss of storage data
D. Decreased performance
C. Loss of storage data
An administrator notes that after a recent power outage, some open files were corrupted on one affected server. Which of the following items should the administrator consider to determine the cause of this corruption?
A. The server's memory
B. The server's RAID controller battery
C. The server's processor
D. The server's NIC teaming configuration
B. The server's RAID controller battery
A company had implemented a wireless network for its employees. Since implementing the new network, individuals have been receiving duplicate IP addresses causing network issues. Which of the following would resolve this issue?
A. Add another wireless acces point
B. Add another DHCP server.
C. Disable the wireless DHCP server.
D. Change the default gateway of the wireless router
C. Disable the wireless DHCP server
An administrator is planning an upgrade of a major software package on an application server. The software has been tested successfully in a test environment and it is ready to go into production. Which of the following steps should the administrator take next?
A. Identify necessary operating system updates
B. Implement the change
C. Document the change
D. Schedule system down time
D. Schedule system down time
When cabling a rack, which of the following is BEST practice?
A. Use rack specific cabling hardware
B. Let cables hang loosely behind the servers
C. Channel all power cables down the sides, and all network cables down the center
D. Keep cables close to the front of the rack for better access
A. Use rack specific cabling hardware
Which of the following servers would dynamically allocate IP addresses to workstations?
A. NTP
B. DHCP
C. DNS
D. SNMP
B. DHCP
Which of the following BEST describes a virtualized server environment?
A. A physical server environment utilizing only RAM storage with no physical disk medium to enhance performance.
B. Multiple operating systems sharing the same physical hardware to leverage higher usage.
C. A distributed computing environment where many lower cost machines are combined to increase processing power and overall performance.
D. A single operating system using multiple physical hardware chassis to leverage higher availability.
B. Multiple operating systems sharing the same physical hardware to leverage higher usage.
An administrator is creating a comprehensive backup system to backup a single web server. Which of the following is the BEST way to provide full restore?
A. Take an image backup nightly while the server is online.
B. Take an incremental backup while the server is offline.
C. Take a monthly snapshot backup while the server is online.
D. Take a differential backup while the server is online.
A. Take an image backup nightly while the server is online.
The server room that an administrator manages has just caught fire. Which if the following is the FIRST thing that the administrator should do?
A. Evacuate all personnel.
B. Notify staff of the potential service outage.
C. Use fire suppression techniques until the fire department arrives.
D. Grab the backup tapes and exit the server room.
A. Evacuate all personnel.
Which of the following is a connection oriented transport layer protocol?
A. TCP
B. UDP
C. TFTP
D. SNMP
A. TCP
How many wire pairs are in a standard CAT6 cable?
A. 3
B. 4
C. 6
D. 8
B. 4
An administrator has just finished physically replacing the system board in a Windows domain controller. Which of the following must be done before booting the server back into Windows?
A. Update the time and date in the BIOS
B. Update the firmware on the SCSI controller.
C. Update the firmware to the latest version.
D. Configure IPMI on the new board.
A. Update the time and date in the BIOS.
A company's computer policy dictates that all users' workstations must use the company corporate web page as their default home page. Which of the following methods should an administrator use to BEST comply with this policy?
A. Configure a logon script to set the homepage at logon.
B. Set the default homepage to the corporate website in Group Policy.
C. Manually configure the homepage on all workstations and setup trace logs to ensure compliance
D. Set the default homepage to the corporate website on the base computer image.
B. Set the default homepage to the corporate website in Group Policy.
After performing a copy backup of a file server, the archive bit on the backed up files will be which of the following?
A. Deleted
B. Unchanged
C. Set
D. Copied
B. Unchanged
Which of the following could BEST be used to recover a failed RAID 1 disk after it has been replaced?
A. Tape restore utilities
B. Imaging utilities
C. Partitioning utilities
D. Array management utilities
B. Imaging utilities
A company utilizes the GFS backup standard. Which of the following describes this backup method?
A. Greatest, Final, Sequential
B. Full, Partial, Incremental
C. Monthly, Weekly, Daily
D. Full, Differential, Incremental
C. Monthly, Weekly, Daily
RAID 5 can be BEST described as which of the following?
A. Mirroring with striping
B. Striping with dedicated parity
C. Striping with distributed parity
D. Independent disks with shared parity
C. Striping with distributed parity
While troubleshooting a video problem on an application server, the system administrator has determined that the video firmware should be updated. Which of the following sources should be used to locate an appropriate update for this hardware? (Select TWO)
A. Third-party manufacturer
B. Video chipset manufacturer
C. Server manufacturer
D. Operating system manufacturer
E. Shareware file sharing sites
B. Video chipset manufacturer
C. Server manufacturer
An administrator is configuring one server to monitor hardware level information on a second Windows server. Which of the following should be setup on the Windows server to allow the monitoring server to access this information? (Select TWO)
A. WMI
B. RIS
C. DNS
D. SNMP
E. SMTP
A. WMI
D. SNMP
Which of the following will corrupt the BIOS?
A. Applying the BIOS settings in the incorrect order
B. Power being lost during the upgrade process
C. Installing the OS before applying the BIOS upgrade
D. Imaging the system after performing a BIOS upgrade
B. Power being lost during the upgrade process
An administrator reboots a ten drive server, with a RAID 10 array, after a power failure and receives an error logical drive failed. Which of the following is the MOST likely cause?
A. Corrupt file system table
B. Backplane failure
C. Multiple drive failure
D. Bad cable
B. Backplane failure
Which of the following RAID levels would provide the BEST performance with no fault protection?
A. RAID 0
B. RAID 1
C. RAID 3
D. RAID 5
A. RAID 0
Which of the following internal storages technologies has the HIGHEST single drive storage capacity?
A. SAS
B. SATA
C. Flash
D. SCSI
B. SATA
Which of the following backups types will not reset the archive bit on backed up files?
A. GFS
B. Full
C. Differential
D. Incremental
C. Differential
A server has been assigned the 192.168.100.127/25 IP address. The server is experiencing strange network connectivity related problems. Which of the following would BEST describe the problem?
A. IP address is classful.
B. IP address is a subnet broadcast address
C. IP address is a subnet network address
D. IP address is classless
D. IP address is classless
An administrator is planning to bring a newly purchased server online. Which of the following should the administrator do FIRST?
A. Follow the pre-installation plan and procedures.
B. Review the system logs to check for errors.
C. Notify all users that the old system will be taken offline.
D. Apply all security updates to the system.
A. Follow the pre-installation plan and procedures
Which of the following describes the purpose of a network topology diagram?
A. To display the logical layout this can differ from the physical layout
B. To enhance a user's understanding of the datacenter layout
C. To create a physical map of the datacenter to provide to guests
D. To provide a blueprint for recreating the same server setup for another client
D. To provide a blueprint for recreating the same server setup for another client
Which of the following are ways to transport SAN traffic? (Select TWO)
A. SATA
B. iSCSI
C. SCSI
D. Fiber channel
E. PAT A
B. iSCSI
D. Fiber channel
Which of the following can limit cabling mistakes?
A. Proper labeling
B. Asset management
C. Keeping good vendor logs
D. Keeping up-to-date repair logs
A. Proper labeling
In which of the following configurations should a SAS hard drive jumper be placed for single drive operation?
A. The jumpers should be placed in the single/master position.
B. There are no configuration jumpers needed on a SAS hard drive.
C. The jumpers should be placed to give the drive a SCSI ID of 1.
D. The jumpers should be placed in the slave position.
B. There are no configuration jumpers needed on a SAS hard drive.
An administrator has purchased monitoring software that can be configured to send alerts when hardware and applications are having issues. Which of the following must be installed on the monitoring server so that it can properly monitor details on vendor specific devices?
A. MIBs
B. SMTP
C. WMI
D. DHCP
C. WMI
A server will not power on. Which of the following devices should the administrator use FIRST to determine the problem?
A. Loop back plugs
B. Power supply tester
C. System logs
D. TDR
B. Power supply tester
When troubleshooting hardware issues with a server, which of the following is MOST likely to cause a problem in receiving vendor support?
A. Third party cables
B. Third party memory
C. Signed drivers
D. Server type
A. Third party cables
Which of the following is BEST described as a storage system that can be connected to multiple servers through a fiber channel?
A. JBOD
B. SAN
C. DAS
D. NAS
B. SAN
Which of the following file systems are native to *nix?
A. FAT
B. EXT3
C. NTFS
D. FAT32
B. EXT3
Which of the following will allow a server to continue to function if a stick of memory fails? (Select TWO)
A. Chipkill
B. Memory RAID
C. Registered memory
D. ECC
E. Hot spare
A. Chipkill
An administrator is running proprietary server software that requires services to be reconfigured every time the server is upgraded to the latest vendor version. Which of the following is the BEST solution to address this problem?
A. The current system configuration should be documented for future use.
B. Server diagramming and environmental topologies should be documented.
C. A copy of the latest pre-installation plan should be developed and utilized.
D. Vendor support should be contacted so that they can correct the issue.
D. Vendor support should be contacted so that they can correct the issue.
An administrator identifies that a server is shutting down. The administrator powers up the server and OS loads but after a few minutes if powers down again. Which of the following is the cause?
A. Redundant power supply failure
B. CPU overheating
C. Memory failure
D. Hard disk failure
B. CPU overheating
A new array of hard drives has been added to an existing server; however, when the server is booted into the Windows OS the new drives fail to appear in My Computer. From which of the following locations can the new storage drives be added? (Select TWO).
A. Format command
B. Hypervisor
C. Computer Management
D. Disk Management
E. Virtual Center
C. Computer Management
D. Disk Management
Which of the following RAID arrays performs mirroring of the disks first, then striping of the disks?
A. RAID 1
B. RAID 0+1
C. RAID 6
D. RAID 10
D. RAID 10
A server is experiencing an undetermined problem. Which of the following steps should the technician take in order to identify whether it is a software or hardware problem?
A. Reseat all the main components
B. Try to replicate the problem
C. Flash the BIOS
D. Reinstall the operating system
B. Try to replicate the problem
After applying a new driver to a NIC, the server reboots and fails to restart. Which of the following is the BEST way to resolve the problem?
A. Boot using recovery console and restore the previous driver.
B. Boot the server, press F8 and access last known good configuration.
C. Restore the server using last backup tape.
D. Boot the server with ASR option
B. Boot the server, press F8 and access last known good configuration.
Which of the following should an administrator utilize FIRST after installing a new HBA?
A. New Technology File Systems (NTFS)
B. Digitally signed device drivers
C. Virtual machine components
D. Multiple RAID configurations
B. Digitally signed device drivers
An administrator is required to backup 250GB nightly utilizing a singel LTO2 tape. The administrator reports that the tape drive is running out of available space before the job completes. Which of the following would allow the administrator to backup this data? (Select TWO)
A. Enable compression on the LTO2 drive
B. Utilize LTO3 tapes in the existing drive
C. Reduce the amount of data on the backup
D. Replace the LTO2 with LTO3 drive and tapes
E. Divide the data and back up half one night and half the next
A. Enable compression on the LTO2 drive
D. Replace the LTO2 with LTO3 drive and tapes
Which of the following bottlenecks would MOST likely cause excessive hard drive activity?
A. Inadequate RAM
B. Slow processor
C. PCI bus
D. Excessive network traffic
A. Inadequate RAM
A technician has found that the uninterruptible power supply (UPS) connected to a server does not have sufficient battery power to allow the server to shutdown gracefully. Which of the following is the MOST cost effective way to allow this server to shutdown gracefully?
A. Install a second UPS
B. Increase the size of the swapfile
C. Increase the size of the pagefile.
D. Install an extended battery pack into the UPS
D. Install an extended battery pack into the UPS
Fibre channel requires which of the following elements?
A. FC Initiator
B. Multi-Mode fibre
C. Physical Adapter
D. Fibre Target Management Agent
C. Physical Adapter
Which of the following is an environmental server maintenance task that should be performed every three months?
A. Replace the rubber mats in the server room.
B. Clean the servers to limit dust buildup
C. Wash the outside of the servers
D. Replace the server fans
B. Clean the servers to limit dust buildup
Which of the following is a disadvantage of RAID 10?
A. Poor performance
B. No fault tolerance
C. Not supported by many RAID controllers
D. Higher cost
D. Higher cost
Which of the following will allow devices to be added without turning the server off?
A. Plug and Play
B. Warm site
C. Hot plug
D. Hot site
C. Hot Plug
Which of the following is a bus mastering method? (Select TWO)
A. A device transfers data directly to the memory.
B. A device handles mediation between the northbridge and the processor.
C. A device connects to another device withou involving the processor.
D. A device transfers data tot he processor and then on to the memory.
E. A device handles mediation between the southbridge and the processor
A. A device transfers data directly to the memory.
C. A device connects to another device without involving the processor
Which of the following would an administrator use to configure a server's BIOS settings even if the OS crashes?
A. VPN
B. KVM over IP
C. Telnet
D. Remote Desktop
B. KVM over IP
A technician wants to increase the reliability of a DHCP server. Which of the following components should be installed to increase the server's uptime on the network?
A. Increase the amount of RAM
B. Use a lower voltage power supply
C. Add a hardware firewall
D. Install redundant NICs
D. Install redundant NICs
Which of the following should be done before and after a service or repair is performed on a server?
A. Defrag
B. ipconfig/release
C. Firmware update
D. Baseline
D. Baseline
A SAN attached production file server is required to be backed up nightly according to company policy. Recently the data to be backed up has icnreased to approximately 4TB. Currently, the server has a single attached LTO2 tape drive. Which of the following should the server administrator do to provide enough backup capacity for the nightly job?
A. Replace the backup software with a more efficient application.
B. Reduce the amount of data to be backed up.
C. Replace the LTO2 tape drive with an LTO3 tape drive.
D. Replace the single tape drive with a tape library
D. Replace the single tape drive with a tape library
Weekly backups of the system are done on Sundays, and daily backups are done the rest of the week. Which of the following backup methods were used if the system crashes on Friday and only requires two backup sets to recover the system?
A. Incremental and snapshot
B. Full and differential
C. Full and incremental
D. Differential and incremental
B. Full and differential
Which of the following is a public IP address?
A. 172.31.254.40
B. 10.100.11.1
C. 192.168.100.1
D. 172.15.16.76
D. 172.15.16.76
A tape drive containing a jammed tape must be taken off-site to be repaired. Which of the following should be considered FIRST?
A. Downtime necessary to reinstall the repaired drive
B. Data security policies and procedures
C. Potential cooling problems due to the missing drive
D. Redundant or replacement data backup solutions
B. Data security policies and procedures
Which of the following BEST describes RAID 0?
A. Striping with parity
B. Striping with mirroring
C. Mirroring
D. Striping
D. Striping
A user is reporting that access to a file server is much slower than it has been. The system administrator completes a test of the server using a system monitoring tool and compares it to the previously taken baseline. The comparison shows that there are sgnificant changes in the use of system resources. Which of the following actions should be taken to resolve this user problem?
A. Add additional RAM to the user PC
B. Troubleshoot the user PC
C. Add additional RAM to the server
D. Add additional hard drive space to the server
B. Troubleshoot the user PC
A server has a processor that allows it to calculate two applications at the same time. Which of the following describes this capability of the processor?
A. Dual processing
B. Multi-processing
C. Multi-tasking
D. Multi-threading
D. Multi-threading
An administrator recently isntalled a new array controller into a server. When the server is running POST the controller does not appear as present. Which of the following could be a reason for this?
A. The server BIOS firmware is out-of-date
B. The server does not have the correct drivers
C. The server hard drives have not begun to spin
D. The server has too little memory installed
A. The server BIOS firmware is out-of-date
A system administrator needs to maintain 1.2TB of storage for a database server. There are six 250GB drives available in the server for storage space. Which of the following RAID configurations would be the BEST choice given that performance and fault tolerance are important factors?
A. RAID 1 across drive pairs totalling 3 pairs
B. RAID 5 acourss all 6 drives
C. RAID 10 across all 6 drives
D. RAID 0 across all 6 drives
B. RAID 5 across all 6 drives
Which of the following offers the MOST redundancy for a system but is also very costly?
A. RAID implementation
B. Disk-to-disk replication
C. Server-to-server clustering
D. Hot site replication
D. Hot site replication
Which of the following RAID levels would be the BEST choice if performance was the only determining factor?
A. RAID 0
B. RAID 1
C. RAID 5
D. RAID 10
A. RAID 0
At which of the following times should the administrator refer to the HCL?
A. Prior to purchasing hardware
B. Before installation
C. When installing drivers
D. After installation
A. Prior to purchasing hardware
Which of the following Windows Server 2003 technologies can help with making backups of open files?
A. Differential backup
B. Snapshot
C. VSS
D. Incremental backup
C. VSS
Which of the following defines memory interleaving?
A. The distribution of data written across all the memory DIMMs and the L1 cache
B. The distribution of data written across all the memory DIMMs in one bank
C. The distribution of data written across all memory DIMMs and the processor
D. The distribution of data written across allt he memory DIMMs and the L2 cache
B. The distribution of data written across all the memory DIMMs in one bank.
Which of the following BEST describes RAID 10?
A. Mirroring with striping
B. Mirroring with fault tolerance
C. Striping
D. Striping with distributed parity
A. Mirroring with striping
An administrator is creating a redundant environment for a current data center. A backup site must be available if the entire data center site should become unavailable. To reduce costs, this backup site does not need to be up and running at all times ready for failover. It must contain equipment and the ability to restore data from the data center. Which of the following site types should be considered to meet these requirements?
A. Hot site
B. Warm site
C. Cold site
D. Active failover site
B. Warm site
Which of the following is the BEST recovery method for a server that only aggregates report data and stores data on separate servers?
A. Full
B. Disk imaging
C. Incremental
D. Tape Backup
B. Disk imaging?
C. Incremental
Which of the following will attach to an EIDE connector?
A. SATA-2
B. SAT A
C. ATA-2
D. SCSI
C. ATA-2
According to best practices, which of the following should be the FIRST step after a full boot into a newly installed Windows Server OS?
A. Remove the Internet Explorer Enhanced Security configuration.
B. Disable the Guest account.
C. Apportion additional storage
D. Apply all relevant updates and patches.
D. Apply all relevant updates and patches
A technician wants to compare a new server performance over a period of time. Which of the following should the technician do FIRST?
A. Monitor processor performance logs
B. Constantly check the task manager
C. Use performance server logs
D. Establish a baseline for the server
D. Establish a baseline for the server
Which of the following is the MOST important factor when considering environmental factors?
A. Server room access should be limited to authorized personnel.
B. Servers should be kept in a warm dark environment
C. Remove the floppy drives from the system.
D. The server administrator should ensure adequate levels of cooling
D. The server administrator should ensure adequate levels of cooling.
In a workgroup, all of the following steps are required for a DHCP server EXCEPT
A. activate the scopes.
B. authorize the server
C. configure the scopes
D. install DHCP service.
B. authorize the server.
Which of the following technologies causes a single processor to appear as multiple processors within System Properties in a Windows Server?
A. RISC
B. Multicore
C. Symmetric multi-processing
D. Hyper-V
B. Multicore
A company would like to upgrade an old server to a multi-processor box. The server currently has a single 3.0 GHz 1Mb cache processor in it with a single empty socket. The only processor that is available from a manufacturer is a 3.0GHz 2Mb cache model. Which of the following is the BEST reason why this upgrade will not work?
A. The socket size does not match
B. The cache is from a different manufacturer
C. The processors do not match
D. Processors cannot be upgraded after server has been deployed
C. The processors do not match
A user cannot access files on /deps/it directory, the administrator verifies permissions are set for the directory. Which of the following actions need to be performed to only grant read access to the user on the IT directory?
A. Set folder permissions to 760
B. Set folder permissions to 770
C. Set folder permissions to modify
D. Set folder permissions to full control
B. Set folder permissions to 770.
A server is having problems booting into the operating system. Which of the following can provide important information to begin troubleshoot the cause?
A. System logs
B. Firmware updates
C. POST messages
D. Application logs
C. POST messages
An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?
A. Gather information from users
B. Reboot the server
C. Apply the latest service packs to the operating system
D. Perform a root cause analysis
D. Perform a root cause analysis
In order to provide the lowest access latency, the optimal place for the system swap file is on
A. an external USB 1.1 4200RPM drive with 8MB of cache.
B. the fastest storage device available in the system
C. a 10K RPM SCSI Drive with 2MB or Cache
D. the operating system partition
B. the fastest storage device available in the system
Which of the following is the correc term for a virtual machine?
A. Hypervisor
B. Guest OS
C. Virtual Center
D. Host OS
B. Guest OS
Which of the following actions will prevent a driver from being reinstalled automatically?
A. Run the disable command.
B. Disable the device using Device Manager.
C. Review manufacturer manual.
D. Reboot the server, logon in Safe Mode, uninstall the driver
B. Disable the device using Device Manager
Which of the following is an appropriate reason for adjusting the SNMP thresholds?
A. To eliminate excessive alerts
B. To increase the number of threads
C. To monitor use of VPN traffic
D. To allow more email to come through
C. To monitor use of VPN traffic
Which of the following storage interface protocols has the FASTEST speeds?
A. Ultra2 SCSI
B. SAT A
C. Ultra320 SCSI
D. SAS
C. Ultra320 SCSI
Which of the following protocols is responsible for the resolution of IP addresses to MAC addresses?
A. DHCP
B. ARP
C. DNS
D. RARP
B. ARP
Users have reported that they cannot access certain Internet sites. An administrator wants to test that the sites are properly resolving to an IP address. Which of the following tools would allow the administrator to test name resolution?
A. net view
B. ipconfig
C. dig
D. ifconfig
C. dig
Which of the following expansion cards would be necessary to increase fault tolerance in a VoIP server?
A. Second modem
B. Second CPU
C. Second HPA
D. Second PBX card
D. Second PBX card
An administrator needs to add fault tolerance capabilities to a server. Which of the following is the BEST solution to accomplish this?
A. Move the architecture from 32-bit to 64-bit
B. Install a PBX card
C. Install a second NIC card.
D. Install a fail-over cable
C. Install a second NIC card
A NAS differs from a SAN because NAS:
A. is attached to a local disk controller.
B. does support multipath I/O.
C. never uses an IP address for network connectivity.
D. always uses an IP address to access data.
D. always uses an IP address to access data.
A company has had problems with their HVAC system being able to cool their datacenter as they have grown. Which of the following could BEST be used to help reduce the load on the HVAC system?
A. Replacing the CAT5 cables with CAT6 cables
B. Replacing traditional racks with water cooled racks
C. Turning off non-critical application servers during non-business hours
D. Taking the second power supply out of non-critical servers
B. Replacing traditional racks with water cooled racks
Which of the following is the FIRST thing that should be done in order to begin reinstalling TCP/IP on the serevr?
A. Configure netsh settings in case of backup
B. Restart the server
C. Notify users
D. Uninstall TCP/IP
C. Notify users
A data center has had a power outage. Which of the following should the administrator do FIRST once the power is restored?
A. Identify which systems are the most critical and bring them up by level of importance.
B. Retrieve the latest backup tapes for immediate system restore using the GFS rotation.
C. Identify the least critical systems and then power those systems on first.
D. Determine the cause of the power outage and install UPS systems to prevent its reoccurrence.
A. Identify which systems are the most critical and bring them up by level of importance.
Which of the following backup methods should be used nightly to ensure backups capture all necessary data in the LEAST amount of time?
A. Daily
B. Incremental
C. Normal
D. Differential
B. Incremental
Which of the following types of DNS records enables support for email?
A. A
B. MX
C. PTR
D. AAAA
B. MX
Click on the Exhibit button. Which of the following connectors is image D?
A. 80 Pin SCSI Connector
B. 68 Pin SCSI Connector, High Density
C. 50 Pin SCSI Connector, High Density
D. 50 Pin SCSI Connector, Low Density
A. 80 Pin SCSI Connector
An administrator replaces the network card in a web server. After replacing the network card some ussers can access the server but others cannot. Which of the following is the FIRST thing the administrator should check?
A. Default gateway
B. The ports on the switch
C. Port security on the server's switch port
D. Ethernet cable
A. Default gateway
A Windows file server has run out of space. In the interim the administrator is moving several archived confidential folders that have been encrypted off the file server and onto an older server file shares. After the move, a manage reports that they are able to access and modify some of the items that have been moved. Which of the following is the MOST likely issue?
A. The temporary server was formatted as NTFS.
B. The manage is a power user on the temporary server.
C. The temporary server was formatted as FAT32.
D. The manager is an administrator on the temporary server.
C. The temporary server was formatted as FAT32.
A mail server keeps shutting down. The administrator gets an error message over temperature error? Which of the following should the administrator replace first?
A. Power supply fan
B. CPU fan
C. Heat sink
D. Case fan
B. CPU fan
An administrator is notified that all network printers are not printing. The administrator reviews the server and the print service is started. Which of the following is the cause of the problem?
A. The drivers for the printers are failing.
B. The spool folder is full.
C. The spool folder is not on the C drive.
D. A network printer was disconnected.
B. The spool folder is full.
A user reports that they are getting an error when trying to save a video file to a share on a server running Windows Server 2003. The administrator looks at the file and finds that it is 5GB. The administrator checks the server and finds that the server as 100GB of free space. This file needs to be saved on the server. Which of the following should the administrator do to accomplish this?
A. Convert the filesystem to EXT3.
B. Convert the filesystem to VMFS
C. Convert the filesystem to NTFS
D. Convert the filesystem to FAT32.
C. Convert the filesystem to NTFS
A small push button typically found on the inside of a server case is MOST likely used for which of the following purposes?
A. UID switch
B. Power switch
C. Cooling fan switch
D. Chassis intrusion switch
D. Chassis intrusion switch
Which of the following archiving methods only backs up data that has changed since the previous full backup?
A. Snapshot
B. Incremental
C. Copy
D. Differential
D. Differential
For client computers to access the Internet when using DHCP, the DHCP server must have configurations for at LEAST which of the following? (Select TWO).
A. Gateway address
B. SNA server
C. Mail server
D. Web server
E. Subnet mask
A. Gateway address
E. Subnet mask
Which of the following must be configured on printers so that the server can properly monitor details on page counts?
A. WMI
B. DHCP
C. SNMP
D. MIB
C. SNMP
Which of the following server types translates NetBIOS names to IP addresses?
A. DNS
B. WINS
C. FTP
D. DHCP
B. WINS
Which of the following is the MOST effective method to restrict staff members from accessing a service on a company server?
A. Implement ACLs.
B. Disable accounts for staff memebers who do not require server access.
C. Implement anti-spam software on the server.
D. Implement anti-virus software on the server
A. Implement ACLs.
A server is configured with two network cards. To utilize the bandwidth of both network cards at the same time without assigning more than one IP address, which of the following load balancing techniques should be used?
A. Clustering
B. NIC teaming
C. OSPF
D. VLAN tagging
B. NIC teaming
Which of the following technologies when implemented allows for the GREATEST fault tolerance for memory?
A. RAID
B. Registered memory
C. ECC
D. Memory pairing
A. RAID
An application server is running slowly. After viewing performance monitoring data it is detected that the disk queue length is high. Which of the following could BEST resolve the situation?
A. Add more disk drives.
B. Increase the amount of virtual memory.
C. Add a faster processor
D. Add more memory to stop paging to disk.
D. Add more memory to stop paging to disk.
Which of the following storage tools could be used to initiate the rebuilding of a failed hard drive?
A. RAID array management
B. CHKDSK
C. Monitoring agents
D. Partitioning managment
A. RAID array management
Which of the following allows an administrator to recover the MOST data?
A. System image
B. Incremental backup
C. System state restore
D. Differential backup
A. System image
Two file servers have run out of local disk space. The internal drives are at capacity and the company has traditionally only used local disks for storage. Which of the following is the MOST cost effective solution to add storage to both servers?
A. Install fiber cards into the servers and add direct attached storage.
B. Install fiber cards into the servers and implement a SAN solution.
C. Attach a USB drive to one of the servers.
D. Add a NAS to the environment
D. Add a NAS to the environment
An administrator will replace five current servers. Which of the following is the MOST important to review before installing new servers?
A. Verify uninterruptible power supply (UPS) load
B. Verify if server consumes 220V
C. Verify CPU load
D. Verify if server consumes 110V
C. Verify CPU load
Which of the following internal storage devices has the GREATEST storage capacity and is WORM media?
A. CD-RW
B. CD-R
C. DVD-RW
D. Flash
B. CR-R
Which of the following cable types can be used to decrease susceptibility to electronic eavesdropping?
A. Fiber optic
B. Fast Ethernet
C. Coaxial
D. Thicknet
A. Fiber optic
Which of the following memory technologies allows for single bit errors to be detected and subsequently fixed?
A. RAID
B. ECC
C. CAS
D. SDRAM
B. ECC
Which of the following expansion cards should be installed in a server to allow the server to connect to a SAN via a fiber channel?
A. SATA
B. iSCSI
C. SCSI
D. HBA
D. HBA
Which of the following would an administrator follow when disposing of equipment for a financial institution?
A. Local laws and regulations
B. Escalation procedure regulations
C. Manufacturer's regulations
D. Server OEM regulations
D. Server OEM regulations
An administrator is attempting to use Hyper-V on a server with an AMD processor but is receiving an error. Which of the following should be enabled to resolve the error?
A. XD
B. NX
C. VT
D. Hyperthreading
C. VT
Which of the following RAID arrays should be used to achieve the BEST fault tolerance?
A. Four drives with RAID 0
B. Four drives with RAID 3
C. Four drives with RAID 5
D. Four drives with RAID 10
D. Four drives with RAID 10
A full backup is performed every Sunday and incremental backups are performed daily Monday through Saturday. How many tapes would be required to perform a full restore if a complete failure occureed on Thursday before the incremental backup?
A. 2
B. 3
C. 4
D. 5
A. 2
Which of the following is the MOST likely reason that a feature is not available in a virtualized environment?
A. Multiple types of network cards were used
B. The environment is outside of the DMZ.
C. Hardware used is not on HCL.
D. Internal hard drives were used for storage instead of external hard drives.
A. Multiple types of network cards were used.
Which of the following media types is the MOST durable in harsh environments?
A. Disk
B. Tape
C. Optical
D. Flash
D. Flash
An administrator is attempting to start a server from a bootable Linux disk but instead the server boots into Windows. Which of the following is the MOST likely reason for this?
A. The system needs to boot to Windows first, prior to booting into Linux.
B. The OS settings are not set properly for Linux support.
C. The boot order is set incorrectly in the BIOS.
D. The Linux disk is not supported in a Windows environment.
C. The boot order is set incorrectly in the BIOS.
A server failed Thursday evening before the nightly backup. The backup scheme in place was full backups every Sunday, incremental backups on Monday, Wednesday and Friday, and differential backups on Tuesday, Thursday and Saturday. TO fully restore the server, which of the following is the LEAST amount of backup sets required?
A. One
B. Two
C. Three
D. Four
C. Three
Which of the following MOST likely causes a problem with SCSI communication?
A. Low communication latency
B. Maximum drive capacity is exceeded
C. Improper termination
D. Too many SCSI devices on one system
C. Improper termination
An administrator needs to maintain 1TB of storage space for a server. A performance critical application will use this storage space for a database. The database will be replicated between multiple servers. Cost and performance are the most important considerations. Which of the following RAID configurations would be the BEST choice for the storage array?
A. RAID 6 with six 250GB hard drives
B. RAID 5 with five 250GB hard drives
C. RAID 0 with four 250GB hard drives
D. RAID 10 with eight 250GB hard drives
C. RAID 0 with four 250GB hard drives
Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?
A. The user is using a PostScript driver.
B. The printer is not on the HCL.
C. The user does not have appropriate permissions to pring.
D. The printer driver is not installed on the terminal server.
A. The user is using a PostScript driver.
Which of the following tools can an administrator use to get a server baseline?
A. System Resource Monitor
B. Microsoft Baseline Security Analyser (MBSA)
C. Replication Monitor
D. Performance Monitor
D. Performance Monitor
An administrator needs to grant privileges to other server staff members to run archive utilities on a default Windows installation. The administrator needs to set the minimum permissions to:
A. remote users.
B. account operators.
C. server operators.
D. backup operators.
D. backup operators
An administrator has purchased monitoring software that can be configured to alert administrators when hardware and applications are having issues. All devices are configured with SNMP, but the administrator wants to further secure the SNMP traffic. Which of the following settings would BEST provide additonal monitoring security? (Select TWO)
A. Setting up a custom community name
B. Configuring the network to block traffic on port 161
C. Configuring the Windows Firewall to block port 161
D. Setting SNMP to read only on the devices
E. Installing new MIBs
D. Setting SNMP to read only on the devices
E. Installing new MIBs
Which of the following expansion cards should be installed into a server to provide iSCSI SAN connectivity?
A. HBA
B. PBX
C. VoIP
D. NIC
A. HBA
Which of the following is the MOST important physical consideration when deploying a new server?
A. Humidity monitors, Biometrics, and fire suppression
B. Cooling, rack space and power requirements
C. Service level agreements, uninterruptible power supply (UPS) deployment, and CCTV
D. Biometrics, fire suppression, and power requirements
B. Cooling, rack space, and power requirements
While installing a new PCI card the administrator touched the motherboard. While powering on the server, a series of beeps were emitted and the server did not POST. Which of the following could be done to prevent this problem?
A. Use ESD equipment
B. Verify correct voltages are being supplied.
C. Use a system board tester to check for compatibility issues.
D. Install compatible PCI cards
A. Use ESD equipment
An administrator installs a driver, reboots the DC, and logs in to configure the NIC. Once the administrator opens the NIC properties, the server bluescreens and now will no longer boot inot Windows. Which of the following is the FIRST thing the administrator should do?
A. Boot into Last Known Good Configuration
B. Reseat the NIC
C. Boot into Safe Mode
D. Boot into Directory Services Restore Mode
C. Boot into Safe Mode
When configuring a DHCP server, which of the following can the administrator define for DHCP users? (Select THREE)
A. Database server
B. NTP server
C. DHCP server
D. SQLServer
E. DNS server
F. Domain name
C. DHCP server
E. DNS server
F. Domain name
Which of the following is MOST important to include on the diaster recovery documentation?
A. Emergency exits
B. The test plan
C. Payroll
D. All IT contact numbers
B. The test plan
An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?
A. Implement preventative measures
B. Close the issue
C. Document the outcome
D. Question other users to make sure they are not having the same issue
C. Document the outcome.
Which adding another server to an exisiting rack mount system, which of the following should the administrator consider FIRST?
A. Load on UPS
B. Rack temperature
C. Room temperature
D. Ease of access
B. Rack temperature
Which of the following BEST describes RAID 5?
A. Fault tolerance and failure recovery
B. Fault tolerance and zero configuration
C. Zero configuration and high performance
D. High performance and fault tolerance
A. Fault tolerance and failure recovery
Which of the following BEST describes the difference between RAID 5 and RAID 6?
A. RAID 5 uses a dedicated parity drive and RAID 6 does not.
B. RAID 6 uses a dedicated parity drive and RAID 5 does not.
C. RAID 6 uses more parity drives than RAID 5.
D. RAID 5 uses more parity drives than RAID 6.
C. RAID 6 uses more parity drives than RAID 5.
An administrator has shut down a server to install additional memory. When the adminsitrator restarts the server after the upgrade, it times out. Which of the following could be the cause of the problem? (Select TWO)
A. Processor failure
B. Third party memory
C. Disk drive failure
D. ESD during the upgrade
E. Backplane failure
B. Third party memory
D. ESD during the upgrade
Which of the following is an advantage of a virtualized server environment?
A. Higher administrative complexity
B. Increased level of security
C. More effective usage of computing resources
D. Improved performance for users
C. More effective usage of computing resources
Which of the following is a benefit of NAS over SAN?
A. Higher data integrity
B. Lower cost of implementation
C. Higher redundancy
D. Increased performance
B. Lower cost of implementation
Which of the following is the BEST sequence to bare metal restore a server?
A. Determine backups available, restore backups, and verify data.
B. Restore applications, restore data, and verify data.
C. Restore OS, restore system applications, and restore data
D. Contact end users of outage, restore backup data, and verify data
C. Restore OS, restore system applications, and restore data
A datacenter has exceeded the load on the central uninterruptible power supply (UPS) for the room and is causing power load problems. Additional power is available, but not using the central UPS. Which of the following is the BEST temporary solution for adding new servers until an upgrade of the central UPS can occur?
A. Continue plugging into the central UPS, but put the UPS on bypass to avoid load problems.
B. Plug the servers directly into the power that is not on the UPS.
C. Add stand alone UPSs for new servers not wired off the central UPS.
D. Continue plugging into the central UPS because the actual load supported is actually higher than stated
C. Add stand alone UPSs for new servers not wired off the central UPS
There is a power outage and all servers are shut down properly by the uninterruptible power supply (UPS) software. When one of the servers starts up it displays a logical drive failed error. This server has two processors, 16GB of memory, and a RAID 5 array with 10 drives. Which of the following is the MOST likely cause?
A. A failed RAID controller
B. Two failed processors
C. Two failed sticks of memory
D. Two failed drives
A. A failed RAID controller
Whem implementing a solution to a problem, which of the following is the BEST course of action to take?
A. Replace all components simultaneously to ensure that the system is functional.
B. Replace all hardware associated with the problem first to eliminate the possibility of hardware and move onto software.
C. Purchase new parts for the system to confirm that they function
D. Implement one change at a time, reversing the change if it has not resolved the problem
D. Implement one change at a time, reversing the change if it has not resolved the problem
Which of the following provides the MOST storage capacity without fault tolerance?
A. RAID 1
B. SAS
C. SAT A
D. JBOD
D. JBOD
Which of the following is the GREATEST environmental concern for a server operating environment?
A. Temperature
B. Lighting
C. Structural columns
D. Elevation
A. Temperature
The operating system partition on a server is nearly out of space on a Windows 2003 Server. The administrator notices that the file pagefile.sys is taking up nearly 2GB of space. Which of the following would BEST resolve this problem?
A. Move the page file to a free drive
B. Delete the file
C. Add more memory
D. Remove the page file from system properties
C. Add more memory
Which of the rollowing can be used to manage a server BIOS remotely? (Select TWO)
A. Remote desktop software
B. Dedicated management card
C. Telnet session
D. IP KVM
E. VPN
B. Dedicated management card ?
D. IP KVM
A bare metal backup requires which of the following backup methodologies?
A. Full
B. Differential
C. Incremental
D. Databas
A. Full
Which of the following protocols would MOST likely by used in the establishment of an IPSec VPN tunnel?
A. AES
B. TKIP
C. 802.1q
D. ISAKMP
A. AES
Which of the following should be kept in uninterruptible power supply (UPS) documentation records? (Select TWO)
A. Antivirus software version
B. Battery replacement date
C. Wire shelving diagram
D. IP address for network printer
E. Shutdown delay timing
B. Battery replacement date
E. Shutdown delay timing
Which of the following RAID levels supports fault tolerance by writing parity to only one drive in the array?
A. RAID 3
B. RAID 5
C. RAID 6
D. RAID 10
A. RAID 3
An administrator installs a new network card in a properly functioning DC. During the Windows boot up process the DC bluescreens. Which of the following is the NEXT step?
A. Press F8 and boot to Directory Services Restore Mode.
B. Press F8 and boot to Last Known Good Congiuration
C. Reboot the server again
D. Press F8 and boot to Safe Mode
A. Press F8 and boot to Directory Services Restore Mode.
All of the following are contained in a server baseline document EXCEPT
A. number of users.
B. number of files.
C. memory usage.
D. average disk I/O.
A. number of users
Which of the following information would be on a system classification list?
A. Disk drive size
B. IP address
C. Acceptable outage time
D. Operating system version
C. Acceptable outage time
Which of the following is the FIRST course of action before implementing a change to a server?
A. Survey users to get their response to the potential server change.
B. The change should be approved by management
C. Switch over to the alternate site so users are not affected
D. Implement RAID so the server does not go offline
C. Switch over to the alternate site so users are not affected.
An administrator is adding additional memory into a server that registers 1GB of memory in the OS and notices that the system has 2GB of memory physically installed; however, the server only shows 1GB of memory during POST. Which of the following is the MOST likely reason for this?
A. The OS does not support more than 1GB of memory.
B. The system memory has different manufacture dates
C. Two of the memory sticks are defective
D. There server is using memory interleaving
C. Two of the memory sticks are defective
In a Windows Server 2003 environment using PKI, a user encrypts several documents on a shared file server. That user account is then accidentally deleted. Which of the following must be configured in order to decrypt those files?
A. Key recovery administrator
B. Key recovery agent
C. Trusted root certificate store
D. Root certificate store
B. Key recovery agent
Which of the following connects the L2 cache to the processor?
A. PCI
B. Frontside bus
C. Backside bus
D. System I/O bus
C. Backside bus
Which of the following is the MOST important step in creating a system classification list?
A. Verifying the OS manufacturers
B. Locating a hosting facility
C. Consulting with the system manufacturers
D. Interviewing system owners
A. Verifying the OS manufacturers
Which of the following ensures that air is passed through a server chassis correctly?
A. U-size templates
B. Phase changers
C. Baffles
D. Molex connectors
A. U-size templates
Which of the following is a storage system that can be connected to multiple servers through an iSCSI connection?
A. JBOD
B. DAS
C. NAS
D. SAN
D. SAN
Which of the following can detect and fix single bit memory errors?
A. RAID
B. Registered memory
C. SDRAM
D. ECC
D. ECC
A company has 100GB of data that needs to be automatically backed up daily, and needs to be stored for 20 years. Which of the following media is the BEST solution for archiving the server data?
A. Tape
B. SAN
C. Flash
D. Optical
A. Tape
Which of the following is the LEAST intrusive?
A. Firmware update
B. Remote management card
C. Diagnostic LEDs
D. Multimeter
C. Diagnostic LEDs
A server has five hot pluggable SCSI disk drives in a RAID 5 array. The server OS crashed and the server will not boot. The administrator noticed that all of the disk drives have gone offline. Which of the following components would MOST likely have caused the problem?
A. Memory
B. SCSI backplane
C. SCSI drive
D. Motherboard
C. SCSI drives
When disposing of computer equipment, which of the following can present an environmental hazard?
A. Bezel
B. SATA cable
C. Cat5 cable
D. CRT monitor
D. CRT monitor
An environment has a DC server and an Exchange server. The administrator needs to install a patch and restart both servers while minimizing downtime. Which of the following is the BEST way to restart the servers?
A. Restart both servers at the same time so the servers are down at the same time.
B. DC server first than the Exchange server second.
C. The order in which the servers are restarted does not matter.
D. Exchange server first, then the DC server second.
B. DC server first, then the Exchange server second.
A server was recently updated with the latest antivirus definitions. Immediately after the update, the server begins to report file not found? errors for a mission critical applications. Which of the following is the MOST likely reason for this?
A. The update was done incorrectly and now the server needs to be restarted.
B. The update has discovered viruses on the server and removed those virus files.
C. The update requires a reboot for the files to process correctly.
D. The update has quarantined files that are false positive.
D. The update has quarantined files that are false positive.
Which of the following describes how to calculate the amount of storage in a RAID 5 array?
A. Number of drives X capactiy of the smallest drive.
B. (Number of drives 2) X capacity of the smallest drive
C. Number of drives X capacity of the largest drive
E. (Number of drives 1) X capacity of the smallest drive
A. Number of drives X capacity of the smallest drive
Which of the following is designed to guarantee that once data is written it cannot be modified? (Select TWO)
A. Flash
B. DLT4 tapes
C. CD-R
D. SDLT tapes
E. WORM
C. CD-R
E. WORM
An administrator is installing Windows Server 2003 via CD on a new server with an SAS RAID array. When the administrator reaches the option to select the target installation drive, there are no drives listed. Which of the following is the FIRST thing the administrator should do?
A. Restart the installation via WDS.
B. Shut down the server and check that all RAID drives are connected properly.
C. Restart the installation from CD and press F6 to install RAID drivers
D. Go into the BIOS and set all RAID drives to compatibility mode.
C. Restart the installation from CD and press F6 to install RAID drivers.
Which of the following is the BEST support channel for server software and hardware?
A. Online troubleshooting tools
B. Service Level Agreement (SLA)
C. Vendor website
D. Support forums
C. Vendor website
Which of the following is a benefit of RAID 1?
A. Higher capacity
B. Higher performance
C. Fault tolerance
D. Multiple failure fault tolerance
C. Fault tolerance
A Windows 2003 Server is no longer able to access its internal SCSI drive. The cables are connected, the drive has power, and the drive shows up in Device Manager; however, the My Computer window does not show the drive that was previously working and formatted with NTFS. Which of the following would be the FIRST step in regaining access to the drive?
A. Reformat the NTFS partition
B. Recreate the partition that was deleted.
C. Rewrite the MBR.
D. Run a check disk on the drive
D. Run a check disk on the drive
Which of the following is the EASIEST way to centrally deploy software?
A. Network share
B. PXE
C. USB
D. Optical media
A. Network share
A server configured with RAID 5 has recently suffered from two simultaneous disk failures. Which of the following would be required to bring the server back to operational status? (Select TWO)
A. Break mirror array
B. Replace cache battery
C. Replace hot standby
D. Restore from back up
E. Replace defective hard drives
D. Restore from back up
E. Replace defective hard drives
Which of the following keystrokes allows installation of third party storage drivers during a Windows set-up?
A. F6
B. F7
C. F8
D. F9
C. F8
Which of the following provides the MOST redundancy for a corporate server network?
A. Server-to-server replication
B. Server clustering
C. Hot site
D. Disk-to-disk replication
C. Hot site
Which of the following is the FIRST thing to consider when designing an email retention policy?
A. Local laws and regulations
B. Company policies and guidelines
C. Project guidelines given by stakeholders
D. Mail server and backup capacity
A. Local laws and industry regulations
Which of the following are benefits to server virtualization? (Select THREE)
A. Better server hardware leverage
B. Increased application security
C. Smaller backup window needed
D. Lower power consumption
E. Smaller datacenter footprint
F. Little to no maintenance needed
A. Better server hardware leverage
B. Increased application security
E. Smaller datacenter footprint
An administrator needs to update the anti-virus, security patches, BIOS, and the web server software on a production system. Which of the following is the BEST method to accomplish this?
A. Update anti-virus, security patches, BIOS software, and then the web software.
B. Update the web software, security patches, anti-virus, and then the BIOS
C. Update security patches, BIOS, web software, and then the anti-virus
D. The order does not matter, only one change at a time should be done
C. Update security patches, BIOS, web software, and then the anti-virus
Which of the following expansion cards should be installed into a server to provide fiber channel SAN connectivity?
A. HBA
B. USB
C. UAC
D. NIC
A. HBA
Which of the following technologies allows a single physical processor to do the work of multiple processors?
A. Symmetric multi-processing
B. Multicore
C. 64-bit processing
D. Hyper-V
D. Hyper-V
Which of the following BEST describes RAID 1?
A. Mirroring
B. Striping
C. Striping with parity
D. Striping with mirroring
A. Mirroring
Which of the following is the MOST important consideration before making a change to a server?
A. Explore the ramification of the change before implementation
B. Determine the service level agreement in place before implementation
C. Review the equipment disposal procedures and policies before implementation
D. Notify all staff members of the planned system outage before implementation
A. Explore the ramification of the change before implementation
Which of the following replication methods is MOST fault tolerant?
A. Hot site
B. Active/passive clustering at the same site
C. Disk-to-disk replication in the same server
D. Warm site
C. Disk-to-disk replication in the same server
Which of the following settings is the jumper set to when installing a DVD-RW as the second device on an IDE cable?
A. ID0
B. ID2
C. Cable select
D. Master
C. Cable select
A server connects to iSCSI presented SAN storage array through a dedicated NIC; however, the SAN traffic is passed on the same switches as the Ethernet network and VoIP traffic. The size of the presented drive is 700GB. The administrator has noticed a decrease in storage performace. Which of the following is MOST likely the cause?
A. The server power supply is starting to fail and causing the iSCSI NIC to intermittently lose power.
B. There are too many users attempting to access the iSCSI presented disk.
C. The other network traffic is causing packet delays in the iSCSI network
D. The SAN is nearing capacity and should be expanded.
C. The other network traffic is causing packet delays in the iSCSI network.
Which of the following are types of biometric devices used in server rooms? (Select TWO)
A. Mantraps
B. Fingerprint scanners
C. CCTV systems
D. Retina scanner
E. Proxy card readers
B. Fingerprint scanners
D. Retina scanners
A new server was installed. Most clients are located in the same subnet as the server and can successfully access the server. Clients located on different subnets have been unable to access the server, but have no trouble accessing other servers on their subnet. Which of the following is the reason that these clients are unable to access the server?
A. DHCP has assigned the wrong addresses.
B. Incorrect default gateway on the server.
C. DNS entries were not created.
D. WINS server is not responding
B. Incorrect default gateway on the server
Which of the following are examples of physical security measures? (Select TWO)
A. Policies and procedures
B. Encryption
C. Locked doors
D. Security personnel
E. Backup tapes
C. Locked doors
D. Security personnel
When making changes to a server, which of the following is the BEST way to troubleshoot a problem?
A. Perform root cause analysis and then test the theory to determine the cause.
B. Make changes to the system and document everything once the problem is resolved.
C. Make multiple changes to all affected areas to resolve all potential issues.
D. Make a change and if the problem is not resolved, reverse the change.
D. Make a change and if the problem is not resolved, reverse the change.
Which of the following is a way to protect server operating systems from a short term contractor?
A. Biometric devices
B. Limited logon hours
C. Mantraps
D. Rack doors
B. Limited logon hours
An administrator setting up software RAID 1 on a Windows Server with two volumes for two sepearte hard drives, but the option for mirrored is grayed out. Which of the following is the MOST likely reason why this is occuring?
A. The disks have been setup as basic.
B. The page file must be at least 4GB to support mirrored devices
C. The disks have been setup as dynamic.
D. Windows does not support software RAID 1.
A. The disks have been setup as basic.
Which of the following is the BEST case scenario for power fault tolerance within a server?
A. Redundant power supplies with one power supply connected and one power supply as hot spare.
B. Redundant power supplies with each connected to a separate power circuit.
C. Redundant power supplies connected via a Y-cable
D. Redundant power supplies with each connected to the same power circuit.
B. Redundant power supplies with each connected to a separate power circuit.
Which of the following BEST descrives a server where several physical server chassis are housed within an enclosure to share some redundant resources?
A. Tower server
B. Rack mount server
C. Blade server
D. Bare metal server
C. Blade server
Which of the following is a reason to implement a local KVM instead of an IP KVM?
A. Local KVM supports all operating systems.
B. Local KVMs allow multiple user access.
C. Higher number of ports on a local KVM
D. Local KVMs are more secure
D. Local KVMs are more secure
Which of the following is the BEST place to find information about a particular server software?
A. Vendor website
B. Online support channels
C. Driver release notes
D. HCL
A. Vendor website
Which of the following will MOST likely cause major performance issues on an email server?
A. RAID 0 configuration
B. PBX software
C. DHCP server
D. Anti-virus software
D. Anti-virus software
Which of the following are required for Hyper-V? (Select TWO)
A. 64-bit version of Windows Server 2008
B. XD or NX must be enabled
C. 140GB of free disk space or higher
D. 2GB of memory or higher
E. 2GHz processor or higher
A. 64-bit version of Windows Server 2008
B. XD or NX must be enabled
A group of users report that they can access local resources but cannot access the Internet. Which of the following should the administrator use to test connectivity?
A. tracert
B. msconfig
C. route
D. net use
A. tracert
Which of the following BEST describes the function of a redundant power supply?
A. Provides additional diagnostic LEDs
B. Reduces power consumption
C. Eliminates a single point of failure
D. Reduces total cost of ownership
C. Eliminates a single point of failure
Which of the following servers resolves computer names to IP addresses?
A. Directory Services
B. DNS
C. NTP
D. DHCP
B. DNS
An administrator is looking to apply a new service pack for an OS on several systems that run business critical applications for a large international finance corporation. Which of the following should the administrator do FIRST?
A. Deploy the service pack to a single department within the corporation
B. Upgrade the system with requirements for that service pack.
C. Deploy the service pack to a non-critical application server
D. Submit a change control for the service pack deployment
D. Submit a change control for the service pack deployment
A new server was isntalled for the purpose of monitoring network traffic. The network has been configured in such a way that all traffic will be mirrored out the port this server is connected to. When reviewing the network traffic logs on the server only traffic destined to the server is listed in the logs. Which of the following is preventing the server from seeing all network traffic?
A. NIC filtering is enabled
B. Port security is configured.
C. NIC is not in promiscuous mode.
D. NIC is in promiscuous mode.
C. NIC is not in promiscuous mode.