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10 Cards in this Set
- Front
- Back
Before beginning the "Design [training]" stage-you should think of the.... |
end. What is the end of result? I want learners to.....[do what]?
And how will you measure the end result? How willl you know they learn something? |
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What is: Competitveness Human Resources Management |
Competitiveness: is "winning" ability to maintain and gain market share in an industry Human Resources Manangment: policies, practices and systems that influences employees' behaviors, attitudes, and performance |
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Potential test question! Who does Human Resources Management? a) Managers; b) supervisors; c) HR professionals; d) all of the above |
d) all of the above. (almost anyone who manages employees' behavior, attitude, and performance does HRM) |
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What are stakeholders? And what would be stakeholders for Apple? |
Stakeholders are all parties that have an interest in seeing a company/organization succeed
Stakeholders for Apple would be: customers, the employees, industries that provide Apple their raw material |
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What is learning? |
Acquiring skills, competencies, attitudes, or behaviors |
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What is human capital? |
Knowledge (what?) System understanding and creativity (why?) Advanced skills (how?) Motivation to deliver high quality products and services (care why) |
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Name: Bloom's taxomy for thinking from lowest level to highest level of thinking |
1) Remembering 2) Understanding-reinstate information into own words 3) Applying-seeing how abstract information can be placed into different situations 4) Analyzing-making conections between information 5) Evaluating-judging and critiquing information 6) Creating-inventing new information |
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Academics would be on what end of the Bloom's taxomy? HR professionals? |
Academics would be on the higher end: they are creating new information--less concern with everyday practice
HR professionals would be more into understanding and applying the information. |
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Formal training is what percentage of training and development? Informal training? |
Formal training is only 20% of T &D Informal training is 80% |
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tacit knowledge versus explicit knowledge |
tacit knowledge: personal knowledge based on individual experiences that is difficult to codify/explain e.g. whistling; maybe even 2 plus 2 equals 4; because you have experience with looking at different ways of handling this problem
explicit knowledge: knowledge that is well documented, easily articulated, and easily transferred from person to person e.g. how to scan a document; 7 X8 (you memorized this problem) |