Scripts

Front 1

I'm sick and don't feel like coming in today.

Back 1

I'm sorry to hear that. What kind of problems are you having?
It's even more important that you come in for your treatment today. Since you're not feeling well, your immune system is down and an adjustment will help your body fight this problem off more quickly.

Front 2

I forgot my appointment or I can't make it in today.

Back 2

I thought that must be the case. I can reschedule that appointment for you. Can you come in today before 530?
Yet - scheduled at 530 or whenever they can come in.
No - I can reschedule that appointment for tomorrow at 3 or 9, which of those would work best for you?

Front 3

Do you take insurance?

Back 3

Yes we can do a complimentary benefits check on your insurance. We have an appointment today at 3 or tomorrow at 9 in the morning would be either of those work for you?

Front 4

I really was hurting more after that last adjustment, so I don't want to come in.

Back 4

I'm sorry to hear that you were uncomfortable that sometimes happens,
1 - after the first adjustment
2 - after not having been adjusted for a while
3 - when your friend is moving quickly
4 - when you do too much too soon
5 - when you miss important treatment. why don't you come in and discuss this with the doctor?

Front 5

Does the doctor have to take xrays?

Back 5

Dr. ___ only recommends tests and x-rays when he feel they are absolutely necessary. Different patient's health conditions require different types of examinations and we will only know the answer to your question after doctor consult with you. We have an appointment today at 3 or tomorrow at 9 in the morning, would either of these work for you?

Front 6

Can I make payment arrangements?

Back 6

Yes as a matter of fact, we have many different payment arrangements so that you can get the care you need without it becoming a financial hardship. We have an appointment today at 3 or tomorrow at 9 in the morning, would either of these work for you?

Front 7

I don't have a babysitter so I can't make it in today.

Back 7

Your appointment with our office should only take a few minutes, would it be possible for you to bring your child with you? Dr. ___ always welcomes the opportunity to meet our patients children.

Front 8

I'm not feeling better now than when I first started care.

Back 8

I understand that you are disappointed in your progress so far. Some of the problems have been there for years and take a little more time to correct. Can you come in today and discuss this with the doctor?

Front 9

How long does the appointment take?

Back 9

The appointment takes approximately 45 to 60 minutes. We have an appointment today at 3 or tomorrow at 9 would either of these work for you?

Front 10

Will the doctor adjust me on the first visit?

Back 10

Doctor will provide emergency pain relief in the form of therapy on the first visit. However you only adjust you after he has done a thorough review of your examination and x-ray findings. We have an appointment today at 3 or tomorrow at 9 would either of these work for you?

Front 11

I can't afford it.

Back 11

If you're having some problems with your payment agreement, coming to speak with the doctor so we can work out something you can work comfortably afford.

Front 12

What do the adjustments normally cost?

Back 12

Adjustment range between 33 and 39. We have an appointment today at 3 or tomorrow at 9, would either of those work for you?

Front 13

I'm feeling good today. So I'll see you for my next appointment instead of today.

Back 13

I'm glad to hear that you're feeling better today however even though you're feeling better, the underlying problem still hasn't been corrected. why don't you keep this appointment today and you can discuss it with the doctor?

Front 14

Can you give me an idea of how much it would cost?

Back 14

Absolutely, when you come in our doctors will do a consultation, examination and most likely take x-rays of your spine. The normal fee for that is 226 but if you have access to our website there's a coupon to receive everything for only 79. We have an appointment today at 3 would that work for you?

Front 15

I don't have any insurance.

Back 15

That is no problem. We have a discount program that will save you a great deal during your care. Would you prefer this afternoon or tomorrow?

Front 16

What days are you open?

Back 16

We are open Monday through Friday which day would work best for you? Would you prefer this afternoon or tomorrow?

Front 17

Does your doctor get good results with headaches, low back pain, sciatica? I have headaches can you help with that?

Back 17

Dr has helped many patients with headaches, yet each case is different and Dr. ____ will do a thorough evaluation to help find out if you would be able to help you. We only accept patients we truly believe we can help! Would you free today or tomorrow?

Front 18

Where did the doctor go to chiropractic college?

Back 18

Dr. Schels went to Northwestern College of Chiropractic. Would you prefer today or tomorrow? Dr. Raesz went to Parker University. Would you prefer today or tomorrow?

Front 19

Does D. Schels know (activator, Palmer, Cox, Gonstad, etc) technique?

Back 19

Dr. Schels was trained in the diversified technique, which allows him to be familiar with a variety of adjusting techniques. As a result, after your consultation and examination, he will be able to inform you of which technique is best for your condition! Would you prefer today or tomorrow?

Front 20

Does Scott & White cover chiropractic?

Back 20

Some plans do, others do not. When you come in you can bring your card in and while Dr. Schels does a complimentary consultation in which he will cover your history I will do a complimentary benefits check on your insurance coverage. You will not incur any charges until you know what your insurance will cover. Would you prefer this afternoon or tomorrow?