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5 Cards in this Set

  • Front
  • Back

Give 4 red flags of poor performance measurement leading to poor performance.

- solely short term measures




- purely financial measures




- conflicting measures




- measures which may lead to sub-optimal decisions (e.g. ROI)

Give 4 red flags of poor performance management leading to poor performance.

- evaluations based solely on fixed budgets




- centrally imposed (top down) budgets




- Managers being assessed on uncontrollable factors

Describe the beyond budgeting approach to performance management.

Good for Dynamic businesses




- Manager sets their own targets - both strategic and financial (and so takes more ownership)




- Monthly balanced scorecards produced and measures are compared to last year / other divisions / competitors




- Performance reviews are ad hoc and focus on action plans for future improvements.

Give 5 advantages of the beyond budgeting approach (6 available)

- managers are not punished for failing to meet the full target (improved motivation)




- balanced scorecard promotes a balanced range of performance measures




- increased ownership as managers set their own targets.




- reviews of action plans promote feedback and learning




- comparison to internal and external competitors is motivational




- Managers share a bonus pool based on long term performance (e.g. share price) - encourages teamwork and long term perspective

What components can be included in an employee reward package?

- basic salary


- performance related bonus


- share options (CR implications)


- Benefits in kind


- Pensions (CR implications)